Maspalomas Hotels with Balcony

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

Super good! Exceeding expectations! Going out is the sea, and the balcony of the room is also facing the sea. Some additional travel activities in the hotel are also very good. Going out to see whales, hiking activities, etc. are very nice! I hope I have a chance to come again in the future!

First of all, the place is very big, and different accommodation units are next to each other. We arrived in the early morning that night. If it weren't for the porter's guidance, I would have gone the wrong way. There are several restaurants and swimming pools in the resort, and it is next to the beach. There is a bus terminal outside, which is very convenient to go out. Famous scenic spots and shopping centers are very close and can be easily reached on foot. The sun on the island is very strong, so you must take protective measures.

Absolutely fantastic! The room was clean, bright, and sunny. The common areas were spacious and not noisy at all. The front desk service was excellent and incredibly patient. There are also many restaurants nearby, which is very convenient. In short, I will definitely choose this hotel again next time. Facilities: Fully equipped Cleanliness: Super clean

Absolutely stunning hotel! It literally took my breath away when I walked in. The staff are all amazing and so friendly. The rooms and the grounds are incredibly clean. The pools are stunning (there are busier and quieter ones so no lack of options at all). The beach and shops are a few minutes walk away. The food is spectacular! There’s something for everyone: shows, sports, pools, shopping. I just can’t give this resort enough praise!! We will definitely be back.

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Hotel is beautiful. Location is perfect for beach lovers. Very good breakfast. Lovely swimming pools. Life music in evenings. All reception staff helpful and kind. Specially Noelia. She is real diamond.

Axel Beach Maspalomas We stayed 5 nights in room 123. The room was nice apart from 2 flaws:  * the drying rack on the balcony didn’t stay up (used a chair to solve that) * the plumbing in the bathroom smelled at various points, impossible to predict, and near impossible to easily fix… (luckily it never dropped below 20 degrees so we always left a window open) Aside from this our stay was very enjoyable. We didn’t take the breakfast option as there’s enough little shops around, and a fridge, hot plate and microwave (and plates, Dolce Gusto, cutlery) in the room. Staff is super friendly and accommodating, used the gym and laundry room, hung out by the pool several times, chatted and more. In this price category it’s well located, well staffed, and fairly priced.

Had a very pleasant stay here, it’s an all-inclusive hotel, but also good for solo travelers, very easy access to the English beach, 10min walking, they have a lot of entertainment here. The room is amazing, so as the view. They have djs/pool yoga/shows to have you amused, 10/10 would recommend!

This is a four-star hotel, but it is really quite big with the five-star gap. First of all, it is all-inclusive. The orange juice seems to be orange juice powder. The food variety is less basic and there is no seafood. The pool is not big. Children run around and around. The service front desk was slow and the room was booked for a long time. I couldn't find the order number. I had to wait for a long time. The bathroom bath was also very small and very inconvenient. It is a few hundred yuan less than five stars, but the gap is still very large in all aspects, not very distinctive hotel