Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 15, 2024
Yaozhiguo
Very new hotel, located in the resort, there are some restaurants around. Quiet in the middle of noisy, very close to Dallas Zoo, Botanical Garden, Aquarium, Beiyuan Shopping Center, Wal-Mart. The hotel staff is also very enthusiastic.
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Price per night from:€165
Posted on Mar 13, 2022
wwwlilyThe room is very big and feels like home. There is a room ter every afternoon. I couldn't help but ask for a few more soufflé cookies. The restaurant is closed on Sunday and Monday nights, the service is very good and there is a very nice lady who has worked here for 33 years. I like this hotel very much, except the side is very deserted.
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Price per night from:€715
Posted on Oct 26, 2024
Fanfan020527
Except for the overall price increase during the concert, everything else is pretty good.
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Price per night from:€400
Posted on Jul 13, 2026
Anonymous UserI booked a room last minute, but it wasn't available due to full occupancy. The front desk then asked for an additional $200 before I could get a room, which felt like a rip-off.
Even though it was a suite, the room felt quite basic and lacked any luxurious feel. However, most hotels in the US are like this, so don't set your expectations too high.
Otherwise, just stick to Four Seasons if you want to avoid any disappointments.
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Price per night from:€233
Posted on Oct 2, 2025
Guest User
Great rebranding of an old boutique hotel next to SMU. Good value and friendly staff
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Price per night from:€230
Posted on May 16, 2026
Guest UserI've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for.
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Price per night from:€116
Posted on Feb 3, 2025
Guest User
Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits.
The bottom line: The Hyatt Regency is still a safe bet in Dallas.
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Price per night from:€195
Posted on May 6, 2022
Jaejin Jung
Stayed for a few days on a business trip. The facilities were a bit old and mediocre, but not bad for a few days stay. However, if there are other hotels with similar prices nearby, I will go there next time.
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Price per night from:€69
Posted on Jan 18, 2023
Guest User
In short, so quite absorbed and much is broken. But the reception was very friendly also the employees always very friendly. The first room in the first night was really very bad. See strong cigarette smell and strong sweet grass smell in the room. Not going at all. A exchange next day. Rooms ok. The best not wait at all then everything will be okay. But as said very friendly
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Price per night from:€61