Find San Antonio Hotels With Balcony

This was an amazing stay there is something for everyone. The Wildflower Spa is a must relaxing massage and spent the day there. The cafe is as very good. The lounge was nice for adults the drinks were awesome not watered down the bartenders were very nice and helpful at Charlie’s long bar.

My wife and I just visited San Antonio for the first time with our one year old. We have traveled a lot over the years but traveling with a little one has been very difficult. Having excellent customer service in the restaurant of the Westin has made our life so much easier. Madi has provided one of the best experiences we’ve ever had at any hotel/restaurant. We plan on returning in the coming years and we hope that Madi is still here providing the excellent customer service we have experienced for the last week of our stay. I’ve also included a photo of how happy our son as been to interact with her!

Just ok. The location is good but there’s plenty of other hotels around. There is a fridge, but no water in the room. I was in room 500 and maybe it was just my room but the way it’s set up, the person on the right side of the bed can only see half of the tv because the wardrobe is blocking it. The room also faces the small pool, which you should try not to get because there are tall buildings surrounding you. A Riverwalk view would be much better. The bathrooms could use some updates. The room does have two full length mirrors which is nice and a desk and a loveseat and it was clean. The front desk service was good. We ate at the bistro for breakfast which was good but a little slow. All in all it was a decent stay but I would try someplace else the next time.

Had never heard of Hilton Canopy before this trip. Now I want to know where the others are. Wonderful friendly staff, comfy room, great bar and restaurant, quirky decor, perfect location on the Riverwalk that made it central to so many activities. Will definitely stay here next time we’re in town.

At check-in Israel the bellman was the only saving grace from this weekend stay. A four or 5 bubble rating is not just about the room or the view. In this case both were great. It is also about the service and amenities. I requested a bathrobe for my husband and myself. Unfortunately, only one of the two had a belt. I requested that our car be brought to the front as advised 20 minutes ahead of when we needed it. We even spoke directly with the valet and explained that we were going to get breakfast and would easily be back in 20 minutes. Well, 20 minutes later when we returned, there was no car. So, we waited about 15 more minutes just to get the car. We wanted to order room service for lunch but there is no room service between 11am and 5pm. Forget about maid service. I made 3 unanswered calls to the desk on our room phone and finally called the hotel from my iPhone on the main number. When we got back about 11am, the room had not been done. Oh, by the way, you have to request that room service be provided each day which I had done at check in. I was told that there was no guarantee that room service would be provided when we were out of the room after 5 PM that evening. I was also given the wrong excuse: “We’ve been very busy” with no “I’m sorry and I’ll get it corrected as soon as possible.” My husband found a maid in the hallway and asked her to clean the room…which she did right then. Getting help with our luggage on check-out was also a comedy of resourcefulness. We personally asked a bellman when we entered the hotel to help us. He said that he would be right up with the cart. So, 15 minutes later, I went out into the hallway and spotted a bellman in the hallway about 3 doors down. He said that his understanding was that the bellman had called the room (??) and that no one had answered (??) so he decided not to come up with the cart (!) and had cancelled our request(!). Incredible. So, at this point, the other people were not ready, so the bellman asked if he could come back after he helped my husband and me down. They were nice enough to agree to that arrangement. The hotel failed miserably for us on this stay.

Typical American downtown hotel: close to scenic spots, no own parking lot (valet parking); small appearance (main services are upstairs)

Truly enjoyed the three weeks I spent here at this location. Special note of thanks goes to Frances in the M Club Lounge for her upbeat energetic personality every morning helping me get my day started. Staff in the evenings were also “top notch” with the “heavy” Hors D’ouvres and Desserts with a pleasant variety to keep us coming back every night saving us from having to run back out in the hectic traffic to find something eat after a long hard day. Many thanks to all the staff for their wonderful Hospitality creating a relaxing “Home Away from Home” in their M Club Lounge !!!

Mostly good! Grounds beautiful, water park wonderful with one of the best lazy rivers ever. Staff very friendly. Room was clean. Only really negatives is that my balcony was very dirty, needs a good cleaning. Another negative is that the only dining and shopping available without driving is on site. Lastly, WiFi is not free and costs $15 a day. Would I stay here again? I don’t know. Price expensive and staying for business I didn’t pay personally, but to bring my family would be pricey, especially when it’s meal time.

The decoration of the room is simple, quiet and large enough. The mattress is soft and comfortable, and the hotel lobby is open. The service was super enthusiastic the day before yesterday. The riverside trail is only two minutes away from the hotel, which is convenient for morning walks and riverside dining. The price is reasonable in this area. It is worth staying.