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9.2/10
Great
LlkffThe room was very clean, almost at Japanese standards, with new carpet and modern facilities. The bed was comfortable and each room had four pillows, which was a nice touch. The TV supports Chromecast and the Wi-Fi was super fast.
Breakfast was a standard Western selection, and I was impressed that food was refilled quickly even close to closing time. The hotel is also in a great location, within walking distance to shops and restaurants.
The only downside was that the pillows didn’t feel very fresh and had a slight smell. Other than that, it was a very comfortable stay.
GGuest UserRead the fine print! We booked the highest level room balcony and ocean view. However on checkin we had balcony and Partial ocean view looking at a carpark. The only rooms that offer both are on level 4 and 5. Management were apologetic but unable to provide the room booked as they were at capacity. But they did offer complimentary breakfast and parking which was appreciated. The room we paid top dollar for was very disappointing but the service management provided means we will give them another go but request a room on 4 or 5.
GGuest UserLocation: central to where we needed to be; Rooms: way too small; had to put luggage rack behind the door and then squeeze out of the gap to get in and out of the room; we had a terrace so we had fresh air, other guests in our party didn't and reported their rooms stifling and considered getting up and going to their cars to sleep; Bar: friendly but staff didn't know products, seemed to use pre-mix for some cocktails. Food: nice, tasty but very small portion for steak ordered and although cooked well was not to the doneness level ordered; although busy service was good. Guest Service Agent: friendly, knowledgeable, check in swift and smooth
GGuest UserGreat location, very comfortable bed, and excellent service. The food was also decent. They have Chinese-speaking staff available, which is a plus. The only downside is that parking costs $50 per night. Weekend rates are quite high, but it's much more affordable during weekdays. Also, Ctrip advertised breakfast at $29 per person, but the front desk quoted $35 per person.
GGuest UserIt takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately.
We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet.
The room is cleaned every day and the bed is very clean.
Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from.
We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers.
The service staff are very polite and always ask if we are satisfied after serving the food.
Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great.
The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver.
During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended.
Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk.
The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard.
I rarely write a review with so many words, just because I enjoyed my stay! 😊
JJunjieNorthern Star Accommodation exceeded all expectations! The rooms were impeccably clean, well-appointed, and comfortable, offering a perfect blend of modern amenities and a cozy atmosphere. The staff were incredibly friendly, attentive, and went above and beyond to ensure a pleasant stay. The location was ideal, providing easy access to local attractions while still feeling peaceful and private. I highly recommend Northern Star for an exceptional and hassle-free experience!
GGuest UserI have stayed at the Premier before
That's why I booked there
My preference of room was booked out for this stay
So I chose single room with shared bathroom and was a bit unsure what to expect
It wasn't terrible at all
I enjoyed having access to the balcony
I slept so soundly,I didn't move all night
I did dine in the bistro one evening the food was ready quickly and it was lovely
I was provided fresh towels for each of the 3 days I was a guest
I didn't utilise the communal kitchen but I think it is a great addition
KKembara MJThe apt is managed by an agency which did not make an effort to contact you using other medium beside SMS. So, in convenience. At Aussie standard, the apt complex can be better clean - too many dry leaves on the ground - otherwise good place with good location.
GGuest UserIf you are a backpacker then this hotel is right for you. By the way, you'd better have $200 cash in your pocket or they will demand to photocopy your credit card! Are you kidding me SJH? The reason, they suspect the people that stay there will, 'trash the room! Apparently it does happen. Also, be prepared for hallway doors that will bang away until late, and start again early. If you are not a backpacker, stay else where!
PS. The staff are friendly and helpful!