Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
101 reviews
8.7/10
1 night
From US$128
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9.2/10
Great
LlkffThe room was very clean, almost at Japanese standards, with new carpet and modern facilities. The bed was comfortable and each room had four pillows, which was a nice touch. The TV supports Chromecast and the Wi-Fi was super fast.
Breakfast was a standard Western selection, and I was impressed that food was refilled quickly even close to closing time. The hotel is also in a great location, within walking distance to shops and restaurants.
The only downside was that the pillows didn’t feel very fresh and had a slight smell. Other than that, it was a very comfortable stay.
GGuest UserThis is a hotel in the town that specializes in weddings for local people. The service staff are more friendly. A bit like a hotel in a third- and fourth-tier city, the facilities are relatively simple. On the day I went, someone had a wedding. It seemed to be dancing in another building, but the room was quiet.
GGuest UserGreat location, very comfortable bed, and excellent service. The food was also decent. They have Chinese-speaking staff available, which is a plus. The only downside is that parking costs $50 per night. Weekend rates are quite high, but it's much more affordable during weekdays. Also, Ctrip advertised breakfast at $29 per person, but the front desk quoted $35 per person.
GGuest UserNice and clean, great location with convenience to the club next door.enjoyed a nice meal next door at the Texas Bbq restaurant.
Lovely big king size bed.
Secure parking for peace of mind.
Enjoyed the duel shower that was a nice touch.
Friendly staff
Will definitely stay again.
MMyOwnPrivateGlobeI liked the hotel, it was adequate for my purpose and I enjoyed my short stay. I was disappointed about no room service - tried to order across the two days, but nothing on offer on the digital menu like what was being offered on the cardboard menu left in my hotel room. That would have really made my stay, being that I was visiting Australia and hotel stays are a bit of a luxury for me. Only time I ever watch television is when I'm travelling in different regions. TV channels were a great first experience of Australian culture after arriving very late at night. MTV and Rage, heck yeah! Mind-blowing! In fact, more mind-blowing than that, stepping outside the hotel, wandering down to the Civic and hearing all kinds of wildlife at the sides of the road, just on the median strip that runs between roads, jittery bugs and birds! Hilarious and utterly wild. I LOVED how much of Australia has, seemingly, to an outsider, been preserved, conserved, and the amount of greenery between places - Newcastle to Sydney. England has sadly not fared the same. Anyway, my stay was good. Hotel staff were friendly, free water in carafes, downstairs at the bar. Best thing was I caught an amazing thunderstorm on the morning before checking out. Thanks, Mercure! Thanks, Newy! 😜 Love ya Australia. Be back soon!
Note: Photos are screenshots from some videos I took whilst I stayed.
WWangClean , great location, Thai restaurant next door is amazing.
Had to close all windows in the night otherwise can be a bit noise from people open and close the side door.
Spoke to housekeeping directly to request room to be serviced while we are away during the day, back late afternoon, nothing was done. Front office staff were nice enough to tidy the room and refill the bathroom amenities.
GGuest UserIt takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately.
We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet.
The room is cleaned every day and the bed is very clean.
Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from.
We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers.
The service staff are very polite and always ask if we are satisfied after serving the food.
Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great.
The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver.
During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended.
Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk.
The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard.
I rarely write a review with so many words, just because I enjoyed my stay! 😊
GGuest UserSuperior location. The hotel has good facilities. In front of the gate is the river. It's safe, too. I do a lot of running in the morning. Next to it is a new shopping mall. Later, I found that there are many noodles to eat. You can also see the scenery outside. Very good.
GGuest UserEasy location to drive to, about a 15-20 min walk into ‘downtown’ and the beach area. All on easy paths to follow. Staff very very friendly and helpful. Room was clean and spacious. Good for a stop off when driving the coast.