Featured facilities: Parking, Shared Kitchen, Restaurant
Very Good
60 reviews
8.1/10
1 night
From SAR 267
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8.8/10
Very Good
GGuest UserRead the fine print! We booked the highest level room balcony and ocean view. However on checkin we had balcony and Partial ocean view looking at a carpark. The only rooms that offer both are on level 4 and 5. Management were apologetic but unable to provide the room booked as they were at capacity. But they did offer complimentary breakfast and parking which was appreciated. The room we paid top dollar for was very disappointing but the service management provided means we will give them another go but request a room on 4 or 5.
MMyOwnPrivateGlobeI liked the hotel, it was adequate for my purpose and I enjoyed my short stay. I was disappointed about no room service - tried to order across the two days, but nothing on offer on the digital menu like what was being offered on the cardboard menu left in my hotel room. That would have really made my stay, being that I was visiting Australia and hotel stays are a bit of a luxury for me. Only time I ever watch television is when I'm travelling in different regions. TV channels were a great first experience of Australian culture after arriving very late at night. MTV and Rage, heck yeah! Mind-blowing! In fact, more mind-blowing than that, stepping outside the hotel, wandering down to the Civic and hearing all kinds of wildlife at the sides of the road, just on the median strip that runs between roads, jittery bugs and birds! Hilarious and utterly wild. I LOVED how much of Australia has, seemingly, to an outsider, been preserved, conserved, and the amount of greenery between places - Newcastle to Sydney. England has sadly not fared the same. Anyway, my stay was good. Hotel staff were friendly, free water in carafes, downstairs at the bar. Best thing was I caught an amazing thunderstorm on the morning before checking out. Thanks, Mercure! Thanks, Newy! 😜 Love ya Australia. Be back soon!
Note: Photos are screenshots from some videos I took whilst I stayed.
JJlovestripsWe stayed there for 3 nights for a family trip. It was very nice and comfortable place. Location was perfect, appliances was clean, you can cook, you can have a bath and spa. Lots of restaurants surrounded, museum is in 5 minutes by foot.
GGuest UserWe were traveling with our family and stayed one night while driving by. Parking was convenient, the room was simple and clean, and it was close to a gas station. It was a good motel with a high cost-performance ratio, and I recommend it.
GGuest UserIt takes about 2 hours to drive from Sydney to the Mercure Charlestown Hotel in Newcastle. It was less than 1pm when I checked in at the hotel front desk, but the lady at the front desk was very enthusiastic and checked me in immediately.
We booked a double bed + single bed room. The room was very clean. The window of the room faces the front yard, and there is a big road outside the yard, but you can't hear any noise even if you open the windows in the room, it's very quiet.
The room is cleaned every day and the bed is very clean.
Hotel restaurant: We stayed for 3 days and 2 nights, and had breakfast at his restaurant for $27/person. The waiter was very enthusiastic and specifically asked us if we wanted boiled eggs or fried poached eggs (unlike Westerners who use butter to scramble eggs). The breakfast is not as plentiful as in a 5-star hotel, but we were very satisfied with the two breakfasts and the style was enough for us to choose from.
We had dinner out on the first night and at his restaurant on the second night. From appetizers + main dishes + desserts, every dish is exquisitely prepared. I usually don’t like taking pictures, but I couldn’t help but take a picture when I saw the appetizers.
The service staff are very polite and always ask if we are satisfied after serving the food.
Swimming pool: The reason why I chose this hotel was because it has an outdoor swimming pool. After checking in, I read the instructions saying that I couldn't swim after 6pm, so I went to ask the front desk. The front desk told me that there is no time limit and you can travel at any time, which is great.
The pool is not big and changes a bit quickly from shallow to deep, but we can swim so it doesn't matter. If you have a family with children who cannot swim, it is best to bring a life preserver.
During this month, from 5 pm to 7 pm, the water is warm and the sunshine is not strong. It is highly recommended.
Note, if breakfast is not included in the reservation, both breakfast and dinner need to be booked at the front desk.
The parking lot at his place is free, which is another reason why I booked his place. The parking lot is divided into front and back yards. The window of my room faces the front, so I parked in the front yard.
I rarely write a review with so many words, just because I enjoyed my stay! 😊
PPardis121The motel was very clean and quiet, with a breathtaking view. But what stood out the most was their excellent service. The staff were extremely friendly and helpful. I had mistakenly booked two rooms for the wrong date, and although our reservation date had already passed when we arrived a day later, they fixed the issue for us with no extra charge. I’m very happy with their service and highly recommend this place.
GGuest UserI have stayed at the Premier before
That's why I booked there
My preference of room was booked out for this stay
So I chose single room with shared bathroom and was a bit unsure what to expect
It wasn't terrible at all
I enjoyed having access to the balcony
I slept so soundly,I didn't move all night
I did dine in the bistro one evening the food was ready quickly and it was lovely
I was provided fresh towels for each of the 3 days I was a guest
I didn't utilise the communal kitchen but I think it is a great addition
KKembara MJThe apt is managed by an agency which did not make an effort to contact you using other medium beside SMS. So, in convenience. At Aussie standard, the apt complex can be better clean - too many dry leaves on the ground - otherwise good place with good location.