Bournemouth Hotels with Bars

This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

I'm giving 5 stars based on the staff's behavior and the cleanliness of the room. The staff were amazing, friendly, and helpful. My room was clean, as was the bathroom, the bed, and the room in general. I'm not the type of person who wastes time checking under the bed, behind the bedside table, or the TV. The room was clean, period. People often complain that the hotel is old, but you get what you pay for. It's not a 5-star hotel, otherwise I would pay much more for the room. My only complaint is about the guests. Some people don't know how to behave in a hotel and still think they're at home. The rooms aren't soundproof, and everyone notices this when they hear someone talking loudly in the next room. That being said, people should be more respectful and not behave as if they were at home. It's not the hotel's fault, but the lack of respect people have for each other. I had no problems in my room. Some guests shouted, spoke loudly, or banged on doors, which, thankfully, didn't happen every day. But, should any problem arise, my rating would be based on how the staff handled the issue, not on the problem itself, since problems happen in any hotel, even the most expensive ones. Definitely I will go back and I bet they still remember me 😊

I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again

The location is great, just a ten min walk from the beach, or a five min walk to get a ten min bus to Boscombe or Bournemouth (although these only go every half hour, seem to always be late and stop running by 6.30pm so plan carefully, or take a stress free taxi ride instead - just £6 to Boscombe).  The hotel is clean and tidy, but the reception staff I met were sullen and unhappy to help, the beds we had were awful (feel every spring, I padded it with two quilts to be able to sleep, luckily it was very hot so we didn’t need them) and unfortunately our window was broken so I couldn’t shut the noise of people entering/leaving the hotel directly below the window out. However, the man sent to try to fix the window was extremely polite and helpful, and respectful of my request to be really quiet and softly spoken around my autistic son who was trying to get to sleep. And he fixed the window.  Luckily we were only staying for one night, so despite the painful bed, I would come back for another cheap, brief stay.

No Hot water to shower and wash The door to the shower room was stuck No toilet paper holder The pillows were not of good quality flat and not supportive There was a fan in the room however it was not powerful and couldn’t feel any cool air even close up The reception and bar staff were amazing Slow in topping up breakfast buffet Would like to be compensated for not having hot water

I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!

staff were wonderful however, the inside and outside pool closed. the sauna was closed. the hotel does not deserve a 3 star rating. no air condition in very small roon, no place for your luggage, the room was that small. no phone in the bedroom. im disabled and was on the first floor, no lift to that floor. they do not cater for the disabled and there are lots of steps. the place was shabby, everywhere needed painting. the table and chairs outside the sun had taken away all the varnish. the room was clean and the bathroom was ok. the place needs a total overhaul. very disappointed as i stayed for only one night and it cost 85.74 euros. i then stayed for 6 nights at another hotel in camborne and only paid £300 for 6 nights, it was 3 star and included a full english breakfast. at bournemouth eastcliffe the cost didnt include breakfast. i spoke to some of the staff and they told me that they were tired of having to apologise to tourists when so many complained. apparently the owners for so long either do not listen or dont care. this hotel should be downgraded.

Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much