Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 23, 2026
Guest User
The hotel is in a great location with a beautiful sea view and is relatively quiet despite being in a busy area. However, the road leading to the hotel is very noisy and the traffic is quite bad. Also, the sea view from the family room is angled rather than a direct, front-facing view.
The facilities are fairly standard, but the ice machine experience was terrible. After using it on the first day, we found that the remaining ice cubes contained a lot of black impurities and some unidentified debris, which was quite disgusting. Even after trying again, the issue persisted.
The hotel pool was not very clean, and there is no jacuzzi. There are only two massage jet switches inside the pool.
The breakfast quality was average. The cold cuts were not very tasty, and most of the fruit seemed artificially ripened and didn’t taste good. There were limited options that were actually enjoyable. Local specialty snacks often seemed to have been reheated multiple times and were tough to chew, indicating poor quality control. The omelette was only well made on one day, when the chef prepared it properly in a half-moon shape. On the other days, it was more like a plate of scrambled eggs mixed with various vegetables, which felt quite perfunctory. After a few days, there was very little left worth eating.
However, I was very happy to see the sunrise on the last day—it was absolutely beautiful.
Show more
Price per night from:€209
Posted on May 31, 2026
Guest User
100% satisfied with this hotel! The staff were all in great spirits and very responsive 👍. Even more surprising was that we had an early flight yesterday, and when we checked out, the front desk attendant said: 'Our kitchen colleagues are preparing breakfast for you to take with you!' 👍👍👍 (We did book a room with breakfast, but I never expected them to proactively pack it for us when we couldn't eat it on the day of departure. I didn't even mention that we wouldn't be able to have breakfast that day).
Show more
Price per night from:€192
Posted on May 24, 2026
Guest UserThe room was clean and tidy, and check-in at the front desk was very quick. The location is excellent, close to the main road but surprisingly quiet. There's a large shopping mall, KFC, Pizza Hut, McDonald's, Starbucks, and Costa nearby, as well as local supermarket chains and brunch spots. It's also very close to the airport shuttle bus stop, and there's a Wenzhou supermarket near the bus stop. Overall, a good experience. When paying the city tax at check-in, try to use a card, as cash payments might not leave a digital record, and you might be asked to pay again at check-out. Ordering a Bolt from the hotel was also accurate and convenient. Overall, not bad.
Show more
Price per night from:€230
Posted on Jan 12, 2026
Anonymous UserThe cleanliness of the room was very good; everything was tidy and well-maintained. I also want to give a shout-out to the lady at the front desk: since I don't have a credit card, she went out of her way to find a solution for the deposit, even though this wasn't clearly communicated beforehand.
Negatives:
Unfortunately, the negatives outweighed the positives, making the stay very stressful:
* **Poor Soundproofing due to Connecting Door:** There was a connecting door between my room and the neighboring room. I could hear every word my neighbors said – privacy was unfortunately non-existent.
* **Misleading Air Conditioning:** The central air conditioning didn't work and was also very complicated to operate. After I complained, I was promised that someone would look into it. The fact that they simply put a fan in my room instead felt disrespectful, as I explicitly booked and paid for a room with air conditioning.
* **Incomprehensible Balcony Rule:** The room has a balcony, but smoking is prohibited on it. You have to go all the way to the 8th floor to the reception area to smoke. This is illogical and extremely inconvenient.
* **Lack of Information Regarding Deposit:** Although I had already paid everything in advance via Trip.com, a deposit (credit card or €100 cash) was required upon arrival. There was no prior information about this, which led to unnecessary stress during check-in.
Show more
Price per night from:€109
Posted on May 29, 2026
makeitcountWe stayed for 4 nights in Room 101. Unfortunately, there was a water leakage issue in the shower. We contacted the night shift staff, and they offered to arrange a room change the following afternoon.
The next day, we spoke again with the Thai staff member at check-in regarding the issue. He responded very professionally, immediately arranged for us to view a replacement room, and even upgraded us to a room with a jacuzzi. We truly appreciated his excellent service and helpful attitude.
The hotel facilities are very good. Both the indoor and outdoor swimming pools are free for guests to use, which was a great benefit. The sauna facilities were also excellent, especially after a workout.
However, the breakfast selection could be improved. The hot dishes remained the same every day, and watermelon was only available on one occasion during our stay.
The catering staff were polite and efficient, despite also having to support the kitchen operations.
One of the front desk ladies appeared to be a new staff member. She did not greet guests proactively and seemed to require reminders from her colleagues to complete certain tasks.
Overall, for a 4-star hotel in Malta, the hotel has good facilities and service, but there is still room for improvement, particularly in the catering and breakfast experience.
Show more
Price per night from:€123
Posted on Mar 20, 2026
Guest User
## Overall Impression
Located in the heart of St. Julian's entertainment district, close to the beach and commercial areas, this is a quintessential ”resort + nightlife” five-star hotel. Overall rating is approximately 8.5/10 (Excellent).
---
## Pros (Frequently Mentioned in Reviews)
1. **Consistently High Service Quality**
* Most reviews highlight ”friendly, professional, and responsive staff.”
* Front desk, restaurant, and lounge service are repeatedly praised.
*Conclusion: Service is the hotel's most stable core strength.*
2. **Excellent Facilities**
* Private beach, indoor + outdoor pools, spa, gym.
* 6 restaurants + multiple bars.
* Suitable for vacations, families, and couples.
*Conclusion: A ”resort within a resort” type of hotel.*
3. **High Quality Breakfast and Dining**
* Breakfast offers a rich variety and consistently positive reviews.
* The beachfront restaurant and specific dishes like pizza receive outstanding feedback.
4. **Spacious and Comfortable Rooms**
* Common feedback: spacious, clean, comfortable beds.
5. **Convenient Location (A Double-Edged Sword)**
* Close to the beach, shopping malls, restaurants, and casinos.
* Within walking distance of several attractions.
---
## Cons (Structural Issues)
1. **Serious Noise Problem (Core Negative)**
* Located in the Paceville nightlife area.
* Noisy at night, and soundproofing in some rooms is mediocre.
*Essence: The advantageous location simultaneously creates environmental drawbacks.*
2. **”Five-Star” Standards Fall Short**
* Some reviews suggest it ”doesn't fully meet top-tier luxury standards.”
* Certain facilities show signs of age or maintenance issues.
3. **Inconsistent Room Quality and Details**
* Some rooms are dim or have outdated designs.
* Issues with air conditioning, power outlets, and fire alarms are mentioned.
4. **Chaotic Surroundings**
* The area is crowded and tourist-heavy.
* Parking is inconvenient and costly.
5. **Occasional Management and Operational Issues**
* Instances of check-in delays and room allocation mix-ups have occurred.
---
## Structural Summary
**In essence:**
* Not a ”quiet luxury hotel.”
* Rather, a ”high-end resort in an entertainment district.”
**Pros/Cons Logic:**
* Strengths come from its ”central location + dense amenities.”
* Weaknesses stem from ”the same structure bringing noise and chaos.”
---
## Conclusion (Abstract Assessment)
* **Service:** Strong
* **Amenities:** Strong
* **Dining:** Strong
* **Rooms:** Above average (inconsistent)
* **Environment:** Polarizing
**Final Verdict:**
This is a hotel where the ”experience depends on the room type and your expectations.”
* If you expect a vacation with entertainment → excellent experience.
* If you expect quiet luxury → significant disappointment.
Show more
Price per night from:€234
Posted on Jan 4, 2026|Standard Double Room, 1 Queen Bed
Guest UserI had an amazing stay at this hotel, even though it was just for one night—I truly wished I could have stayed longer because of the warm and impressive welcome. I want to give a special shout-out to the front desk staff member with blonde hair. Her manners were exceptionally graceful, she was extremely helpful, and went out of her way to assist me in every way. I sincerely thank the hotel management for having such outstanding staff. I highly recommend this hotel for its location, cleanliness, tranquility, and wonderful team.
Show more
Price per night from:€145
Posted on Jan 12, 2024|Elegant Room
SergioMendesI HAVE LOVED MY STAY. First time visiting Malta, booked the room last hour and I did not regret. The hotel was beautiful, and I booked the lower categorie room, still was amazing. It is located in the heart of the party district, so if you are in Malta to party. It is ideal. Very silent rooms, great space, comfortable bed. If you are planning a more sexual adventure trip, the ceileing mirrors and some fun chains in the room might help you out with the fun. Either you go with someone or want to meet someone in the island just for fun.
The Spa and piscina are fantastic and a great place to relax or even start the day.
The breakfast buffet options were awesome and everything was freah and delicious.
St. Julian's it is also very central in Malta, so if you want to plan and travel around, the location is fantastic to be able to see so many other places in the Island.
When it comes to the service and staff. Everyone was impeccable. From the reception team, to the security, to the waiters and even the cleaning team. Everyone was always very nice and helpful. Met Sandra, on my arrival, and coincidentally she was also working 3 days later when I was checking out, She did a great job. The Hugo's group have a few more of their places around, Hugo's Pub, Bacco by Hugo's, the Hugo's Burger and others, but these were the ones I also checked out and again, everything was great.
I tolally recommend a stay in here. 10 out of 10 for me.
Show more
Price per night from:€122
Posted on Jul 21, 2026|Superior Queen Room With Sea View
Guest User
Well to be honest i don't know where to start. This hotel, location, staff, food was all excellent. Although there is some building work going on it did not affect our holiday at all. The staff was very attentive and knowledgeable. The food was fantastic breakfast was great aswell because not only was the breakfast great but you had the Marina / bay to look at aswell on the terrace. We would love to go back to this hotel again when we return.
Show more
Price per night from:€96
Posted on Feb 16, 2024
Guest User
The service for the price is very good.
Breakfast includes some bread and tomatoes and cucumbers including croissants, several kinds of cheese and ham, jams and boiled *, yogurt cereal, coffee machine and juice machine there is. apple and orange.
The room is large and has a balcony. With hair dryer and soap. There is also a refrigerator. Towels are also changed every day and they are cleaned. Check-out is easy to just put the key in the box. There is also a rooftop pool, but it was cold so I didn't use it, but it is a small and cute pool.
The unfortunate point is the noise caused by the oldness of the equipment and the construction of the neighborhood.
The flush button in the toilet was broken. It can be flushed, but there is always a sound of water. The shower head was also a little broken and it was difficult to use. The air conditioner was not on and it was a little cold at night, no matter what daytime. The most difficult thing was the noise. Construction is being carried out in front of me from morning till evening, and I feel the rattling and shaking. In addition, people were noisy at night and noisy. (Is it because it is a city) I think it is basically a good inn considering the price.
Show more
Price per night from:€73