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8.9/10
Very Good
GGuest User**3-Star Review for voco Hotel**
I recently stayed at a voco hotel and had a mixed experience. The hotel has a modern and vibrant atmosphere that I really enjoyed upon arrival. The décor is stylish, and the overall ambiance is inviting. The staff were friendly and helpful, ensuring a warm welcome during check-in.
However, there were a few areas that could use improvement. While the room was clean and well-appointed, I found it to be smaller than I expected, which made it a bit cramped for two guests. Additionally, I encountered some minor issues with the amenities; for instance, the Wi-Fi was somewhat unreliable at times, which was frustrating during my stay.
The hotel's location was decent, with several restaurants and attractions within walking distance, but it wasn't as central as I had hoped. Overall, voco has a great concept with its focus on sustainability and unique twists, but a few tweaks could enhance the overall experience. I would consider staying again, but with slightly lower expectations.
CCY SzeThe reception lady was not very friendly when checked into the hotel, but the rest of the staff are very nice. The room looks dark and old. The shower switch fell out a few times when we tried to turn it on. The toilet got stuck easily. But the location was perfect, one minute walk from the train station.
GGuest UserWe had a lovely stay here for a wedding 15 minutes drive away.
The staff were very helpful and accommodating at all times.
The only comment I would like to raise is that we were given room 9 which was described as an accessible room (which we didn’t need) but it was completely inappropriate as accessible as the shower ( which was in the bath) would have been completely unsuitable for a wheelchair user, or someone else with difficulty moving who wouldn’t have been able to climb into the bath to use it.
Breakfast was excellent.
GGuest UserAfter requesting a quiet room due to having our 11 month old with us we were placed directly above the function suite for a wedding and while testing the sound system the floor below are feet curated and the noise was crazy.
The moved us rooms out of the original Manor House we requested and into the furthest room possible from all amenities on offer smaller than our original room, 3rd floor and no lift with a baby in a pram and lots of luggage. The room was also unbearably hot and a crazy sensor/light in the bathroom kept our son (and them us) all night.
Not sure if recommended staying here. .
PplslilyThis time the Garner Hotel in Reading exceeded expectations! As a hotel under IHG, the quality is indeed guaranteed. The location is super convenient. It is in the center of Reading. It takes 5 minutes to walk to the train station and shopping area. The surrounding restaurants and supermarkets are all available.
The room design is modern and simple, although not particularly large, but the layout is reasonable, the bedding is comfortable, and the sound insulation effect is also very good! The most pleasant surprise is that the breakfast choice is rich, the English set + healthy light food choice is more ~ The staff is kind and responds to the needs in a timely manner. High cost performance, business travel or travel are very suitable!
GGuest UserAlthough the environment is old, well-equipped, it is cheap enough, the front desk brother has a good service attitude, and he opens the door to receive me very late in the morning.
SScarlyThe hotel staff are friendly and helpful, and will promptly handle any issues you raise.
The hotel's decoration and furniture are outdated, and the bathroom should be renovated. The overall appearance of the hotel and the rooms are neat and clean; the surrounding environment is quiet. It takes about 12-15 minutes to drive to the city center, which is suitable for self-driving tourists. Parking is included in the room rate, saving you the trouble of paying for parking separately.
VViggiReally loved everything about this hotel - from my stay to the food and it’s location close to the city centre. Will definitely choose to stay here every time I visit Reading! Staff is really friendly and helpful as well - they knock on the door every morning the room!