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9.5/10
Amazing
GGuest UserWe only stayed here during a long layover. It was a great location and only 30 minutes from the airport. Staff was super friendly. We originally got a smoking room but were able to change it with no problem. Breakfast was good with alot of choices. Staff spoke excellent English. Room large, temperature control didn’t work so well - but small problem for us since we were only there a short time.
GGuest UserWe had a very late (early in the morning) check in. smooth process. They brought breakfast boxes to the room around 9a. The breakfast was intentionally cold but good. Meat, eggs, salad, bread. There is also a couple of cafes near by to get other food and drinks. Breakfast was included in the price! Rooms were very reasonably priced.
GGuest UserThe hotel is very clean, heard it’s one of the best in the city. There are many selections of breakfast, staff were very responsive to any needs and questions I had, location is great close to convenience stores and Gobi store and other stores. Taking a taxi is not easy in Mongolia, but staff can call it for you.
Also they have a good restaurant called Grill in the building with live music on at night maybe around 9/10pm, it was great experience overall.
AAnonymous UserThe location of the hotel is by walking distance to attraction such as Chinggis Khan museum,Sukhbaatar square, Government Palace. Room is very spacious. Bathroom’s rainshower and headshower are excellent with strong water pressure. Highly recommended to stay at this hotel. Hotel staffs are polite and kind. Great view from the room overlooking a big local temple and houses on the hill.
CCatherine AnnThis hotel was not as grand as we remembered of Kempinski Hotels, and in fact felt a little dated. Especially the twin-bed room which had an odd layout. But it was comfortable and had all the amenities you could need. Staff were very helpful and professional. We ate one night in the hotel and food was good.
The hotel is about 2km from the square. You can walk it (about 30 mins) but it is also to get a UBcab anywhere using the app.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
XXiaomangguoaimeiliThis hotel was recommended by my Mongolian colleagues, and it's excellent value for money. It's cheaper than the hotel next door, but the quality is much better! Mongolia in December is absolutely freezing, I was shivering the whole time!!
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
GGuest UserOld and quite basic. Staff hardly speaks English so almost no interactions with guests. Only 1 bottle of water given a day. Wifi is horrible! Keeps dropping every couple of minutes and had to reconnect every time. Location is good.
GGuest UserIt is comfortable and very good for a price. Had a funny accident, was given a key to the occupied room. Partially dressed man was there. :)) But then the room was changed. Safe did not work but was fixed, lamps did not work on night stands but I did not need it. Overlooking the construction site. The shower button could not switch, but when someone helped it was a great shower, water pressure. Location is not that beautiful but it had a good sauna, small swimming pool and a good small gym.