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9.5/10
Amazing
GGuest UserI loved this hotel because the staff were so universally friendly and helpful, and the restaurant was just lovely. I had two great meals there. Good value for money too. My one big complaint is the room was way too hot. It was 33°C. The air conditioning didn't work. The only advice I could be given was open the window. The 3 inches it opened. Nothing worked and it did make sleep difficult. Such a shame as it puts me off rebooking for October when I go again. There is an excellent ”Walking Street” opposite the hotel with restaurants and bars, so I'll be sad to change to a different hotel. Fix the room temperature, please!
GGuest UserThe view is pretty good. However, the hotel next door is under renovation, so it's quite noisy. It was also very dry at night, which might be due to staying in winter. On the upside, it's right opposite Ganden Monastery, and the transportation is very convenient.
GGuest UserThe hotel is very clean, heard it’s one of the best in the city. There are many selections of breakfast, staff were very responsive to any needs and questions I had, location is great close to convenience stores and Gobi store and other stores. Taking a taxi is not easy in Mongolia, but staff can call it for you.
Also they have a good restaurant called Grill in the building with live music on at night maybe around 9/10pm, it was great experience overall.
MMotalaMy stay at the Kempinski Hotel Khan Palace Ulaanbaatar was fantastic! I stayed in a Deluxe King Room from November 11th to 18th, and it exceeded my expectations. Regarding hygiene and environment, the room was clean and tidy, the facilities were brand new, and the window offered an expansive view. The overall environment was quiet and comfortable. The staff were warm and attentive; check-in was efficient, and they paid close attention to details. The facilities were comprehensive, and the bedding was soft and comfortable, ensuring a good night's sleep. The automatic sensor light in the bathroom was a thoughtful touch, as were the daily complimentary welcome fruits and six bottles of mineral water. Breakfast offered a rich variety, with a good balance of meat and vegetables, and the taste was excellent – great value for money. The location is superb, with specialty shops and restaurants right outside, making travel convenient. Overall, the hotel excels in hygiene, service, and facilities, making it an ideal choice for business travel. I highly recommend staying here.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
Hotel near Bayangol, Ulaanbaatar 100% of visitors choose this area
Price per night from:US$105
8.5/10
Very Good
KKitKatKateThe hotel is modern and situated in a mall. It’s in a walkable spot to good locations e.g. The State Department Store and Black Market. Everything was very clean, the room was spacious and it was comfortable.
The woman on the reception desk was not particularly polite nor helpful - our keycard did not work immediately after checking in. The room was also very hot and the temperature could not be changed.
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
GGuest UserFive people stayed, and the facilities were clean and had all the necessary utensils in the living room and kitchen, so it was great! It was nice that there weren't many people because it was new. The desk staff were also friendly.
GGuest UserOld and quite basic. Staff hardly speaks English so almost no interactions with guests. Only 1 bottle of water given a day. Wifi is horrible! Keeps dropping every couple of minutes and had to reconnect every time. Location is good.
MM275613****The hotel is very unique and in a good location. The front desk guy is very friendly and can speak some simple Chinese. The room is clean and tidy, and the bed is very comfortable. Overall it's OK.