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Featured facilities: Fitness Session, Massage Room
Very Good
101 reviews
8.6/10
1 night
From €271
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9.2/10
Great
RRenzituoxiaojieIrisThe price/performance ratio is quite high. The room is large, with a small kitchen and kitchenware, a parking lot, and sanitation is OK, but there are cockroaches 😓😓😓😓 The breakfast is good. This place is more suitable for people who drive themselves. If you come to Cancun for cave diving, it is still quite good to stay here...
GGuest UserGreat hotel for a few days while visiting Xcaret and other nearby attractions. The service was good. The gym was better than I expected. It located close enough to Quinta Avenida but not too close that the noise would be an issue. Would definitely stay here again.
FFLAVIA FAZANIThe hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.
AAihotel done fixed their mistake from the website I booked. When we arrived they told us we need to pay extra tax & no bkft included. But we showed them the itinerary that we payed. Hotel( Guillermo ) initiatively solve the mistake for us, which is a very good move! Allow us to enjoy more in the beautiful trip.
Restaurant waiters are super kind and pay attention on their guests which is five star service we expected all the time. Thanks Walter giving us a wonderful experience.
Also the one who assisted us bring luggage downstairs in this morning, Axel was super detail oriented in service, perspected our needs!! He deserved more!
Thanks for those beautiful exp. your colleagues made our trips easy & enjoyable!
DDIVERFThe hotel is very clean and in a convenient location. A shopping mall on the pedestrian street is just next to the hotel. I took an ADO bus to the Carmen Seaside from the Cancun Airport and walked to the hotel in about 10 minutes. It's 10 minutes' walk from the Walmart Supermarket.
NNikkilaoshiFirstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
SShisandao-XA friend bought me the famous Xcaret water park. Hotel prices for Christmas are ridiculously expensive, especially the hotels owned by Xcaret. So this time, in addition to staying at Xcaret Mexico (hereinafter referred to as More Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half that of Hotel X (of course Hotel X includes amusement park tickets, you have to decide whether it’s worth it). Compared to X, which is famous among Chinese people, has better hardware facilities and scenery, I recommend Q more
environment:
Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and not to mention hardware. The beach is very unique, and it feels like an Avatar suspended mountain. Most of the beach is composed of rocks, and there is a small section of beach. The water quality is super good. X is the garden and Q is the jungle.
Catering Services:
If I had only stayed at Hotel X, I might have thought it was pretty good, but unfortunately I stayed at Hotel Q. In contrast, Q Hotel feels like home. The waiters are more cheerful and accommodating. The drinks are open to drink. The buffet has many fresh varieties and there is basically no need to wait for a table. On Christmas Day, you can eat lobsters and oysters all you want. There is no stinginess at all. In contrast, the waiters at Hotel
I also made a reservation for the Xin Gao Japanese meal, so my expectations weren’t too high. I ordered an appetizer of rice, and what came out was a bowl of white rice! I ordered sashimi without wasabi. The waiter said sorry, there is no wasabi today. I will give you pickled ginger slices instead of mustard.
Activity:
It’s very convenient to go to Xcaret’s parks, with buses running every 20 minutes. The hotel offers free airport drop-off, but reservation is required one day in advance.
冯冯The hotel is on the beach of Carmen, the beach is super beautiful, the hotel is next to the beach, go straight out! The rooms of the hotel are not big, they are all two-story small buildings, one with four rooms, the environment is OK, but the room setting is very general, if you have high requirements for the room, it is recommended to take a look. This is the cheapest all-inclusive hotel, with two restaurants and a pool bar. In the afternoon, the swimming pool has a fitness instructor with dance exercises. The hotels along the coast are all on the same beach, so no difference. Overall, the price is okay.
RRaul VilarrealI liked the hotel in general, we only spent one night, the parking lot is spacious, I really liked the breakfast, it has what it promises and it tastes delicious. All the staff was very nice. Maybe the shower just needs cleaning, it had a little mold in some parts of the nozzle and tubes. The hallways also need mtto or paint. The pool is small but enough to relax. I think I would return, it is a very good option when you bring a car and are going on tours. Price ratio vs what it offers... excellent 👌.
GGuest UserThe hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room
that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.