Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 16, 2025
Guest User
This hotel is perfectly situated in the heart of the old town. The building itself, according to the hotel's description, dates back to the 16th century. It's truly a unique experience to stay in such a historically rich setting while enjoying modern minimalist decor, especially given its superb location in the old town's core. What particularly stood out was the hotel's pool, which directly overlooks Porto Cathedral – an absolutely unforgettable sight.
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Price per night from:AED 1,049
Posted on May 18, 2026
Guest UserA hidden gem of Porto
We stayed here for four nights and felt very happy. This is five star boutique hotel with all the facilities and above all top class services to guests - we have been many five star hotels around world. The Italian owner has talents from interior designing to offering great customer experience with help from his charming and hard working daughter Flavia who was on site supervising /attending to guests everyday and was willing to go extra mile to help. All staff members are professional, attractive with nice smiles. Innes the restaurant manager (?) was very friendly and helpful. We enjoyed fabulous breakfast and a wonderful dinner with innovative dishes created/cooked perfectly. All in all we thoroughly enjoyed our stay and will recommend GA Palace and Spa (lovely spa experience showing high level of attention to detail).
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Price per night from:AED 1,112
Posted on Jun 17, 2025|Deluxe King City View, Deluxe Guest Room, 1 King, City View
Guest UserExcellent service and room is cozy. A bit distance from city centre but it’s acceptable. Eco-friendly hotel.
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Price per night from:AED 993
Posted on Jan 19, 2025
Guest User
Very good hotel, but you had to ask for a toothbrush when normally hotels provide them without being asked. Be careful, the hotel records your credit card and will still charge you 3€ without your consent + the tourist tax, while in other 5 star hotels they don't do this.
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Price per night from:AED 851
Posted on Apr 11, 2026
Guest User
Fantastic stay at this friendly hotel. Good variety of breakfast food - nice small portions of cooked, fresh fruit and baked items. Comfy bed in clean room. And very good location. We will be back
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Price per night from:AED 540
Posted on Mar 26, 2026
Guest User
I had a wonderful stay at the hotel. From the moment I arrived, the staff were welcoming, attentive, and eager to help with anything I needed. The room was clean, comfortable, and well-equipped, making it easy to relax after a long day. I especially appreciated the quiet atmosphere and the beautiful view.
The hotel’s location was also very convenient, with easy access to nearby attractions and restaurants. Breakfast was fresh and varied, offering something for everyone. Overall, the experience exceeded my expectations, and I would definitely choose to stay here again.
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Price per night from:AED 863
Posted on Jul 13, 2025
PassporttoPalate
This hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
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Price per night from:AED 722
Posted on May 12, 2026|Extra Room
Guest UserWe had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city.
What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day.
Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.
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Price per night from:AED 318
Posted on Apr 6, 2026
Guest User
The least you expect from a five star hotel was a good service and cleanlinless. We stayed here for 5 nights and they did not change our bedsheet even though it was written that they will change it every 3 days, no refill of water, no refill of tissues and coffee and tea we had to request it. There’s a small cockroach in the bathtub. At the front desk they don’t even greet you whenever you passby I am not being entitled that I should be greeted I just compare it to other hotel where they always smile. It’s hard to call the front desk sometimes it will take 5 minutes.
On the positive side the food in the restaurant was really good and the drinks at the bar those who are working there was really nice and attentive too. I’d like to commend also Fabrizio who always smile and who helps us with our luggage when we check in and check out.
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Price per night from:AED 648
Posted on Apr 3, 2026
Anonymous User
The hotel is located at a great location close to Trindade station, the premium room is not so big, there is only a tabouret, the bed is quite hard to sleep on and making noise when you move around. The water pressure in the shower was good.I had an issue with the sink and it was fixed lmmediately. The elevator was making weird noise and it was fixed after I reported it. There is a bar on the 9th floor which is lound late in the evening - the receptioniwt took care of it and they turned the volume down. The staff at the reception (especially Maria) and the restaurant were very helpful and kind. The breakfast was okay - the eggs should be fried properly and juices were really bad. The coffee quality should be better too. I would consider returning to this hotel despite the issues I had.
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Price per night from:AED 513