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9.1/10
Great
GGuest UserThe hotel is new, clean and there's a very nice breakfast. It's a city hotel, so the room was smaller than other Hampton Inns, but comfortable with nice amenities (fridge, microwave, coffee maker, usb ports) and a big TV. Home2suites shares the building and the floor. The self-parking is expensive ($20/day) and is a walk up a hill to a public lot.. The valet staff was nice and let me unload and check-in before parking. The front desk staff, however, was remote and unfriendy. It wasn't explained how parking worked - other than that the charge would be added to the room. It meant a trudge back to the car in a thunderstorm to get a ticket previously left in the car. It is to be validated at the front desk. I won't be going back. There was no maid service for a 3 day stay. Service is supposedly ”every other day.” I had to ask for extra towels and put trash outside the door when the baskets were full. (I also know nose rings are popular - but people wearing them are hard for me to look at. After seeing too many kids with runny noses, what looks like metal buggers coming out of people's noses, gives me a startling bad physical reaction - Sorry - can't help it.)
GGuest UserAverage hotel. I will try not to book at this hotel again. Very low house keeping crew. You must wait forever to check in. The hotel advertised free parking online but charge you at checkout. I’m just confused!
DDawsonNice hotel for the price! Elevator maintenance and cracked shower walls, but overall decent room and stay. Staff was nice! Still using Grab & Go breakfast.
DDawsonNice, simple and clean. Hot breakfast available! TV works properly - though the remote buttons are tough to press. Comfy bed, easy temperature adjustment, clean bathroom. The desk chair looked like it was chewed to bits, though. Their elevators are also a bit janky, but they have signs- just follow those instructions and it will be fine.
Close to many places and good restaurants !
Overall, a good value!
GGuest UserI went on a business trip to the vicinity of Khakisville, and the location is good, it's only 30-40 minutes by car to Baltimore City, and the surroundings are quiet, so it's good.
SSampa GlobeI had a pleasant stay at the hotel. The rooms were clean, well-maintained, and equipped with all the essential amenities. The staff was professional, courteous, and always willing to assist with any request. The location was convenient, making it easy to access key areas in the city. Overall, it was a comfortable and hassle-free experience. I would recommend this hotel to both business and leisure travelers.
GGuest UserIt’s always good at this Hilton Garden Inn except this last time there was someone on the same floor that let their door slam like 100 times that’s not the hotel’s fault but it was annoying
GGuest UserThe bed was very comfortable and relieved. Other facilities are very convenient and practical, breakfast can be eaten very full. The room has no strange smell and the environment is more elegant and quiet. Very close to the mall store