Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 4, 2026|Majapahit Legendary King Suite
JPese in HKG We stayed in a suite in room 045. The room was spacious enough, and we appreciated having direct access to the courtyard pool. As it's a classic hotel, there were some inconveniences like a lack of conveniently located power outlets and a slightly awkward bathroom and shower setup. However, these are part of the charm of a classic hotel, and I hope guests can enjoy them as such.
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Price per night from:€60
Posted on Oct 17, 2026|Superior King Room
Guest UserHotel was nice and all our inquiries were fixed straight away, great customer service from the front desk staff! Very good location, close to the shopping and lots of restaurants.
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Price per night from:€16
Posted on Aug 25, 2026|Twin Guest Room
Zoom Explore^^My overall stay at the DoubleTree by Hilton Surabaya was excellent. The hotel is conveniently located in the city center, with easy access to restaurants, shopping malls, and attractions. The hotel itself is modern and comfortable, with spacious rooms and very comfortable beds, ensuring a good night's rest after checking in.
The staff were very friendly, warm, and proactive. The breakfast offered a wide variety of options, including Western, Chinese, and local specialties, all of good quality. The hotel facilities are comprehensive, with a swimming pool and gym, making it suitable for both business travelers and tourists.
Overall, it's a highly recommended hotel. Its location, room comfort, and service are all major advantages, and I would definitely consider staying here again on my next visit to Surabaya.
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Price per night from:€52
Posted on Aug 17, 2026|Superior Double Room
Starlalapo LalapoThe breakfast was a bit disappointing, there was a lot of traffic noise at night, and the bathroom needs renovation. Other than that, it was okay.
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Price per night from:€20
Posted on Aug 10, 2026|Executive
Guest UserStrategically located near eating spots and souvenir shops on Genteng Street. It's clean. Facilities are good and breakfast is tasty. Unfortunately, the room was noisy because it wasn't soundproofed very well. Especially since the room was in a corner, surrounded by an L-shaped corridor, so the sounds of people passing by, especially kids running, were very audible.
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Price per night from:€12
Posted on Sep 25, 2026|Deluxe King Room
Anil DhopeAria Centra hotel in Surabaya: Great Stay with Outstanding Service!
I stayed at the Aria Centra Hotel Surabaya for four nights. The location is perfect—close to all the interesting places in the city. The breakfast was very good, and the breakfast manager, Mr. Yoga, was incredibly friendly. He always made me a Cappuccino and informed me of the daily specials. The reception trainee staff Mr Ibrahim helped me booking Grab cab to airport with advanced features of Grab and facilities at reception are of a good standard.
My only feedback is that the linens, bedsheets, and towels look a bit old but the house keeping staff were too good.
Overall, my stay was very comfortable, and I highly recommend this hotel for its location and excellent staff.
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Price per night from:€21
Posted on Sep 20, 2026|Standard Room with Double Bed
Guest UserThe location is in the city center, making it convenient to take a taxi to the zoo, Gubeng train station, Submarine Museum, and Cheng Ho Mosque. There's food available on the ground floor (the Indonesian congee in picture two), so if you arrive at night, you don't need to leave the hotel to find something to eat, and it seems like it's also available at lunchtime. There's a bar on the ground floor where you can buy drinks, but if you want individually packaged drinks, you can simply exit the hotel lobby and turn left (north) to the convenience store next door, which is very convenient.
The room itself is decent; the air conditioning works well. The hotel doesn't provide bottled water, but it does offer disposable slippers, toothbrushes, and a hairdryer, so the amenities are quite acceptable. The front desk offers free luggage storage.
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Price per night from:€17
Posted on Apr 6, 2025
Guest UserThe room is a bit stuffy but clean, the bathroom is big and clean. There is no hot water, the water sometimes gets small by itself, the AC is cold, the bed is big. The location is close to the town square so there are quite a lot of people selling. Recommended if you are not often in the room because the TV cannot be turned on
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Price per night from:€6
Posted on Nov 24, 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Price per night from:€15
Posted on May 21, 2024|Female Capsule
Hung Hiu TungA very cheap choice. Not much facilities provided by the hotel, for example no dryer, shampoo and bath gel. The room has locker, pretty small, my luggage doesn’t fit in, so I just place my suitcase outside the capsule. I think it’s okay because Indonesia is quite safe. Staff are helpful, check in and out is quick. Nice for an overnight short stay if you have a low budget.
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Price per night from:€6