Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2026|Heritage King Suite
Yizhuangfantexi
Hotel Majapahit Surabaya MGallery is absolutely stunning, though it might be a bit spooky if you're staying alone. Considering how long it's been around, the service and facility maintenance are quite decent.
Breakfast: The food quality is good, with a wider variety compared to hotels in Bali, and it's not just typical 'Western' fare.
Cleanliness: There are a few minor details that could be cleaner, but it's not a deal-breaker.
Facilities: The power outlets seem to be British standard. There's one adapter in the room that can convert to European standard. I recommend bringing a power strip as one outlet won't be enough. Also, the outlets by the desk are linked to the master switch by the bed, so they lose power when you turn it off (this is crucial to remember). I suggest using the outlets near the floor by the bathroom door, as they are not connected to the master switch.
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Price per night from:€58
Posted on Jan 18, 2026
Guest User
Awesome, the location is strategic in the city center. It's perfect if you want to walk around the downtown area, and you can easily find breakfast places on foot. There's also a Family Mart nearby. Thank you!
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Price per night from:€14
Posted on Aug 1, 2026|Champs Room Hollywood
KukuliThis is an excellent hotel. If you walk straight out, past Pizza Hut and over a footbridge, you'll reach the city's largest shopping mall. The mall is huge and has everything you could need. The hotel facilities are very good and clean, and the breakfast on the first floor is rich and delicious. If you want to stay in the city center, this is a great choice.
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Price per night from:€26
Posted on Jul 5, 2026|Cozy Twin
Anonymous UserThey offer free valet parking, as the parking space is limited when it is more crowded. Nice clean room, nice breakfast.
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Price per night from:€18
Posted on Aug 25, 2026|Twin Guest Room
Zoom Explore^^My overall stay at the DoubleTree by Hilton Surabaya was excellent. The hotel is conveniently located in the city center, with easy access to restaurants, shopping malls, and attractions. The hotel itself is modern and comfortable, with spacious rooms and very comfortable beds, ensuring a good night's rest after checking in.
The staff were very friendly, warm, and proactive. The breakfast offered a wide variety of options, including Western, Chinese, and local specialties, all of good quality. The hotel facilities are comprehensive, with a swimming pool and gym, making it suitable for both business travelers and tourists.
Overall, it's a highly recommended hotel. Its location, room comfort, and service are all major advantages, and I would definitely consider staying here again on my next visit to Surabaya.
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Price per night from:€49
Posted on May 29, 2026|Superior Double Room
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from:€22
Posted on Sep 20, 2026|Standard Room with Double Bed
Guest UserThe location is in the city center, making it convenient to take a taxi to the zoo, Gubeng train station, Submarine Museum, and Cheng Ho Mosque. There's food available on the ground floor (the Indonesian congee in picture two), so if you arrive at night, you don't need to leave the hotel to find something to eat, and it seems like it's also available at lunchtime. There's a bar on the ground floor where you can buy drinks, but if you want individually packaged drinks, you can simply exit the hotel lobby and turn left (north) to the convenience store next door, which is very convenient.
The room itself is decent; the air conditioning works well. The hotel doesn't provide bottled water, but it does offer disposable slippers, toothbrushes, and a hairdryer, so the amenities are quite acceptable. The front desk offers free luggage storage.
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Price per night from:€15
Posted on Nov 24, 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Price per night from:€15
Posted on May 21, 2024|Female Capsule
Hung Hiu TungA very cheap choice. Not much facilities provided by the hotel, for example no dryer, shampoo and bath gel. The room has locker, pretty small, my luggage doesn’t fit in, so I just place my suitcase outside the capsule. I think it’s okay because Indonesia is quite safe. Staff are helpful, check in and out is quick. Nice for an overnight short stay if you have a low budget.
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Price per night from:€6
Posted on Apr 5, 2024|Superior Room
everydaytravelThis hotel room is good, but some of it is not it. sometimes you get a room where the air conditioner is cold, sometimes not. the wastafel here is also clogged. but he plus part is the water dispenser you can drink whenever you thirsty without thinking of buying more. overall, this hotel is good buttry to ge yourself in lower level but not floor 1 and avoid getting into room that more than 3 (example: 204, 304) because the wifi ia shitty and youll only get wifi in certain places.
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Price per night from:€4