Featured facilities: Parking, Laundry Service (On-Site)
Great
361 reviews
9.0/10
1 night
From THB 1,169
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Featured facilities: Parking, Laundry Service (On-Site)
Very Good
136 reviews
8.8/10
1 night
From THB 899
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9.4/10
Amazing
GGuest UserWarm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.
Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting
The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.
The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff.
Would come back and stay here again!
GGuest UserI believe a hotel with such a standard should provide breakfast with real butter and quality marmalade. Also, why did I pay for a king-size bedroom and got instead a cheaper twin bedroom?
Hotel near Tunjungan, Genteng 68.9% of visitors choose this area
Price per night from:THB 868
9.0/10
Great
MMax WakefieldWe stayed one night on our way through Surabaya from Maluku and on into Java. The hotel did everything we needed and is within walking distance of one of Surabaya's main train stations for trains to other cities. There is a good restaurant 50m away, and even a few local sites nearby like an old submarine you can go inside(!?).
VVixieWe came a bit earlier than check in time and was allowed to directly go to our room.
We got welcome drinks that we could take at the 12th floor resto (that was next to the pool). The scenery from the roof top was great.
The room is spacious and clean.
There is enough space to hang our clothes.
AC worked well, and was not loud.
We had many choices for breakfast.
The taste of the food was quite good in general.
Tunjungan Street is just 5mt walk. Tunjungan Plaza is around 15mt walk.
__evas_The service is excellent, they are kind, polite, and helpful. Smiles never left their faces and they always try to help swiftly. The breakfast is great, tasty, and the selection is even greater, they have a lot of varieties of Indonesian food. The room is great in size, the floor is clearly swept, the bathroom is clean, the amenities are adequate (bring your own hair dryer bcs the one they have is not as great). But terribly disappointed with the cleaners, I used the spoon and glass on day 1 and they didn't even bother to clean them, only put on the usual spot. I tried to ”tell” them again the next day yet they still haven't cleaned any 🥲🥲
Hotel near Tunjungan, Genteng 68.9% of visitors choose this area
Price per night from:THB 651
8.5/10
Very Good
GGuest UserStaff was friendly and the location is central. But the bathroom was smaller than on the pictures, tv had problems and the AC always blown cold air even when it was on 30 degrees. Asked for room change twice, they don’t allowed it
HHung Hiu TungA very cheap choice. Not much facilities provided by the hotel, for example no dryer, shampoo and bath gel. The room has locker, pretty small, my luggage doesn’t fit in, so I just place my suitcase outside the capsule. I think it’s okay because Indonesia is quite safe. Staff are helpful, check in and out is quick. Nice for an overnight short stay if you have a low budget.
EeverydaytravelThis hotel room is good, but some of it is not it. sometimes you get a room where the air conditioner is cold, sometimes not. the wastafel here is also clogged. but he plus part is the water dispenser you can drink whenever you thirsty without thinking of buying more. overall, this hotel is good buttry to ge yourself in lower level but not floor 1 and avoid getting into room that more than 3 (example: 204, 304) because the wifi ia shitty and youll only get wifi in certain places.