With a stay at Surabaya River View Hotel in Surabaya (Surabaya Center), you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. This hotel is 0.6 mi (0.9 km) from Taman Hiburan Rakyat and 0.9 mi (1.5 km) from Grahadi.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Satisfy your appetite at SkyLites Coffee & Bistro, a poolside bistro which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe.
Featured amenities include a 24-hour front desk, luggage storage, and a vending machine. Free valet parking is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature slippers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
"Good location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well."
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.1/10
Great
LLOVEHILovely hotel, great location, Tunjungan Shopping Mall is just right opposite. Room is clean and cozy. All the staffs are super friendly to help. Their breakfast is amazing! Lot of choices ! I love it, Will come back again!
Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:JPY 4,756
9.1/10
Great
CCristian@ParisFriendly and helpful staff. Free early check-in (12h instead of 14h). Clean and big room with huge and confortable queen size bed. Silent AC. Big TV, mini fridge, kettle and hair-dryer available. Nice swimming pool + good sauna and gym. Very good breakfast with turkish coffee ! I highly recommend this hotel !
GGuest UserVery good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:JPY 3,757
9.0/10
Great
GGuest UserOld hotel but well maintained. Rooms r huge n clean n the ac is very cold n i like it. The only minus thing is that the tv channel , no Hbo/Cinemax. Breakfast not much variety but taste ok. Staff r very helpful. Recommend fr this hotel.
AAnonymous UserBefore I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
GGuest UserOverall, it's pretty great! The location is super close to the train station, mall, and Monkasel. So if you want to explore, you can just walk everywhere. There are also plenty of food stalls nearby. Right next to the hotel, there's Warteg Bahari, and if you cross the street and walk a bit, you'll find a legendary food stall at Gubeng Pojok. So no worries about going hungry. The only downside is that the bathroom was dirty. The door was moldy, the toilet was disgusting, basically the bathroom was a 2/5.
The bed and pillows were comfortable, the AC was cold, and the TV was big and clear. The view was decent. The facilities are standard for a 3-star hotel. The pool view is really good though, pretty and aesthetic. That's all for my review. If you ask me if I'd stay here again next time? Definitely not. Hehehe. Thanks!