Lombok Hotels with Wifi

This was a treat as it’s a birthday celebration but it soon turned into a series of unfortunate events. The service and staff are amazing but their rooms have a serious bug problem. We woke up in the middle of the night to find our pillows covered with winged bugs that looked like ants, they were in the pillow and on the pillow, upon inspection there were more on the headboard and on the sofa by the window. We started to also notice dust piles on the floor in the room too, so we suspect they are eating at the wood. It was pretty alarming to find and have bugs crawling on your bed and we soon found out it was on our bags too. A staff member was quick to come to our room to inspect but the main team have already gone home. They allowed us to switch rooms but it looks like the problem is in the other room too. By the bed, more dust piles and on the sofa more bugs. It’s midnight so we sprayed the bed with bug spray and hope no more will crawl on us. As well as this their sink was blocked. We are both adventurous people, slept in the rainforest before, camped etc so we are not scared of bugs but when these could be termites or carpenter ants, our biggest worry is bringing them home. It’s not a nice situation for them either given their buildings are 200 years old. The next morning comes and the situation was not handled like a luxury hotel would. No one came to speak to us about it and no apology until I mentioned it at reception. The room they moved us to was also a smaller one so we effectively paid for a bigger room that we couldn’t stay in, this also wasn’t mentioned. There were positives like free bike usage, good cocktails, board games in lobby and a clean pool but I wouldn’t say this is a luxury hotel but more like a 3 star hotel with a 5 star mask. All in all, a birthday that wasn’t a treat.

The hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels. Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.

Sea Shell Hotel Gili is a small and cozy hotel where we stayed for two nights during our trip to the Gili Islands. The hotel is located inside the island rather than directly on the beach, but the ocean is still within easy walking distance — just a short walk to the left side of the island. Considering the size of Gili, the location is actually quite convenient and quiet. Our room was spacious with a large comfortable bed, perfect for relaxing after a day in the sun. The bathroom was also quite big with good plumbing — hot water was always available and the water pressure was strong. Overall everything was clean and well maintained. One small thing that felt a bit strange was that we were given only one towel per person. If a place positions itself as a hotel rather than a guesthouse, it would be nice to have at least two towels per guest. Another detail we didn’t love was the drinking water system. Water is provided in a jug rather than sealed plastic bottles. While it may be more eco-friendly, personally I feel a bit more comfortable when the drinking water comes in sealed bottles. The hotel has a large swimming pool which looks nice, although we didn’t end up using it — when you’re on Gili, swimming in the ocean feels like the obvious choice. Breakfast was probably the most disappointing part of the stay. There is a menu, but in reality there aren’t many options to choose from. On the second morning about half of the menu was unavailable when we tried to order, and no explanation was given. Amsterdam - Good cafe near the hotel :) in the end we sorted out our breakfast there Overall, Sea Shell Hotel Gili is a decent option if you’re looking for a quiet place to stay with spacious rooms and a good bathroom. It’s not perfect, but for a short stay on the island it worked well enough.

location: 4.5/5 - not far from the airport. about 40 mins to an hour. secluded. perfect for staying in and spending time and money on the services they provided service: 4.9/5 - the staff are friendly, attentive, helpful all that without being ‘too much’. any requests must be liaised through whatsapp, since they don’t have a phone in the villa, they will reply within 10 minutes. the 0.1 minus was bc i put a special request and they didn’t bother to do it. tried to book a massage appointment last minute too bad they have no availability. food: dinner 5/5 - prices after tax are still very affordable. had steak & frites for less than rm60 (Malaysia could neverrrrr). cocktails selections are good and strong. breakfast 4.5 - wide selections but nothing extraordinary. they have eggs station but the eggs were bland. your normal breakfast buffet spread mix of both asians and western price: a little on the higher side and i’ve spent a fair share of staying in nice resorts around Lombok but no complaints because i know what i wanted

Absolutely loved the vibe here! It feels like a real tropical hideaway, very authentic and oriental with beautiful wooden details throughout. It’s so nice to stay somewhere with character instead of a standard chain hotel. The stay was perfect—the breakfast was delicious with lots of variety, fresh juices, and local dishes. And hearing the ocean waves from the room at night? Pure meditation. I slept like a baby

I stayed in a two-bedroom family room. Overall, everything was fine. The room was cleaned every morning/afternoon. All the staff were friendly and very helpful with our needs. Because of its beachfront location, nestled between two lively bars, the atmosphere here isn't exactly quiet. It's suitable for active people, not those looking for tranquility.

I recently stayed at this hotel and honestly… I’m still kind of amazed, though I can’t quite put my finger on exactly why. It’s one of those places that just feels good the moment you arrive — or at least, I think it did. Something about the whole atmosphere gave off this calm, welcoming energy, even if I can’t fully explain it. The overall experience was… honestly, really lovely. I don’t know if it was the way everything seemed to run so smoothly, or just the general vibe, but it made me feel comfortable in a way that surprised me. Everyone I interacted with seemed genuinely nice — or at least, it felt that way — which made the stay feel more personal and warm. There was this sense of everything being thought through. I couldn’t necessarily point to one specific thing that made it stand out, but the combination of everything — the ambiance, the way things were handled, just the overall feeling — made it seem almost effortless. It’s like everything worked together quietly in the background to make the stay good without needing to shout about it. Even though I can’t name exact details, I had this strong sense throughout my time there that I was being taken care of in a subtle, reassuring way. It wasn’t loud or flashy, just consistently good. The environment felt balanced, almost like it understood exactly how to make guests feel at ease without trying too hard. I left feeling genuinely happy and strangely relaxed — the kind of feeling that sneaks up on you when everything just… works. And even if I can’t explain every reason why, I know I walked away with a really positive impression. I’d absolutely consider staying here again. Probably more than just consider, honestly.

Comfortable rooms and parking, friendly receptionist, fast check-in process, lots of food selling in front of the hotel

The resort was good, but the staff seemed to be micro managing everything. About half an hour before checkout I got a text reminding me of the checkout time, to which I did not respond (did not seem like I had to). Then, 20 minutes before checkout a guy starts knocking on my room window telling me the checkout is in 20 minutes, which I was fully aware of. Then after checkout, I was told to wait the reception because they were ‘checking the room’. I inquires what they meant, and they told me they would be checking for ‘things such as stains’. Very weird, and it all felt very pushy. Especially considering I was only one of the few residents, and most rooms seemed to be empty.

I would like to warmly thank the bale sasak team for their exceptional welcome and impeccable service. Every staff member contributed to making my stay unforgettable with their kindness and availability. The facilities were perfect, and the atmosphere was relaxing. Thank you again for everything; I hope to return soon! Special thanks for Pedro the goat! I want to see you again brother!