The Taihu Longzhimeng Ruifeng International Hotel was recently opened in 2023, making it a fantastic choice for those staying in Changxing. Huzhou Railway Station and Jiaxing Nanhu Airport are located 16km and 62km away respectively. The nearby area boasts an abundance of attractions including Taihu Performance City (formerly Taihu Ancient Town), Longemont International Circus and Taihu Lake Longemont Paradise. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Changxing hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
"This was a truly awful experience. First, upon check-in, the front desk staff was unfamiliar with their system. They couldn't find my reservation at first. After I showed them my Ctrip order, they found it but said I had only booked for two nights, even though my booking was for three. Eventually, she found another two-night reservation, claiming it was from an agent, but I only ever had one continuous three-night booking with Ctrip. It wasn't my fault at any point, but the front desk showed no apology and was unfriendly. It was only when I angrily threatened to complain to Ctrip that they finally sorted out my three-night continuous stay.
Secondly, there was absolutely no contact from any butler or staff throughout my stay. I wasn't informed about local tourist attractions or performances, and there was simply no service provided.
Thirdly, on my second day, at 1:30 PM, while I was resting in my room, I was disturbed by a phone call from the front desk asking if I wanted to extend my stay. I'm a light sleeper, and this interruption meant I couldn't get back to sleep for the next 45 minutes, no matter how hard I tried. Because of this midday disturbance, I developed a headache later that afternoon and evening (I suffer from migraines, which typically flare up when I'm overworked and haven't rested well, but usually subside after rest. I hadn't had an attack for six months â thanks a lot!).
I angrily complained to Ctrip that afternoon, and they forwarded it to the 'manager.' The manager called to offer a verbal apology but essentially implied that since there were two separate bookings, they called me. Later, listening to a recording I casually made, it was clear that your phone staff knew I had a booking for the next day and were asking if I wanted to extend *tomorrow afternoon*. Is this how your hotel treats guests? Disturbing a guest's rest, and the manager just offers a verbal apology, primarily shifting blame to the reseller.
Fourthly, most of the scenic family rooms offer a side view. I requested a front-facing room or a higher floor, but was told there were very few available and I'd have to wait until the next day after check-out. I didn't want the hassle, so I settled, and thankfully, I could still see the fireworks completely.
Compared to our stay at Moganshan Senbo Kaiyuan, this hotel is just a hotel. The breakfast was especially poor, there was no service to speak of, no butler, and they even call you during your midday nap. They refuse to admit their mistakes, always blaming the agent. There's simply no service attitude or quality to be found.
Oh, and speaking of breakfast, the breakfast staff charged us 38 RMB. Even after showing her our breakfast-inclusive booking for three people, it took until the second day for a refund. And then she claimed it was our fault for not asking for the refund when we left on the first day."