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9.5/10
Amazing
GGuest UserNo complaints throughout my stay. Room was clean, complete amenities and even provided non slip mat and extra slippers as requested. Queued for a while to check in tho. Fully quipped gym. Breakfast at semeja had good variety. Took a while for jamu to be fully refilled though. Had dinner at monomono, yummy and value for money dinner set and wonderful attentive service by Ramdan who made the visit extra special. Would love to return someday.
LLinamranOur stay in Bandung was overall a very pleasant experience. The hotel’s location is excellent—very close to Pascal 23 and conveniently near the Whoosh High-Speed Rail, which made getting around very easy.
The hotel itself is quiet, clean, and comfortable. The bed and pillows were especially cozy, making it easy to rest after a full day out.
That said, there is room for improvement in the breakfast spread. Compared to other hotels in Bandung, the variety felt limited. I was hoping for a wider selection including Western, Indonesian, and Chinese options. I also always look forward to a good jamu selection when in Indonesia, but unfortunately the jamu and juices here were quite diluted.
Service during breakfast could also be more attentive—we had to remind staff a few times about our latte, as it was missed on two occasions.
However, despite these minor points, the overall service and experience were still very good.
I would like to specially mention Ms. Ayu from the guest relations team. She was exceptionally friendly, helpful, and truly went the extra mile. She assisted us with spa reservations for two days and even personally followed up via message to remind us and check if everything went well after our treatments.
As someone working in banking, I genuinely appreciate this level of personalized service—it truly creates a “wow” experience for the customer.
JjetlaggerCrowne Plaza Bandung was a pleasant stay for few nights. Room was ok, but felt rather noisy with the ubiquitous noisy motorcycle mufflers filtering into the room all night. Double glazing/noise reduction glass appears to be lacking. Windows need a thorough clean as well as the room carpets looking rather dirty in parts.
On a positive note, bed is comfortable, location is favourable and all hotel staff interactions were friendly, helpful and polite.
Special mention to the restaurant manager whom graciously assisted in offering and delivering a special delicious healthy juice to my table at breakfast over several days. Breakfast in the restaurant had a fresh and extensive variety of delicious local Indonesian dishes as well as the usual western staples.
Our room was conveniently located on the Executive Lounge floor which was a spacious and relatively quiet to enjoy the evening canapés and drinks. Another special mention to Faisal for his kind assistance with our train tickets and all of the obliging staff in the Lounge fulfilling my multiple coffee and drinks requests. Pool on level 5 was inviting for a swim with a pleasant view over city and towards mountains.
All of the concierge and door attendants were very helpful as well as the special service assisting to cross the busy road outside hotel was appreciated.
Yyerrica CardoshThanks... It was amazing experienced. Thanks for delicious 😋 breakfast.. relaxing shower 🚿... I'll come 🫴 again someday. Thank you so much
RRafendi DjaminBreakfast is rather disappointing, brewed Coffee ( americano or long black-doesnt have one I guess) is watery,,No Coffee aroma bad taste.
Few variety of food ( no chinese, japanese, indian, sundanese corner?). Not worthed for the Price we paid 250k per pax.
Roof Top (only suitable for outdoor, when its raining Party is over. There should be ways to provide indoor part.. Rain was was just atopped When I was Having a glass of wine. Eveeythibg is wet. Ezeot high Chair in the Bar. And There is no music. Live music or DJ is only on saturday. The good thins of the Roof Top, is the 360 degree Mountain and City view
Huge, spacious, and modern minimalistic design lobby lounge. But, no Touch of parahyangan or Sundanese atmosphere. Exept angklung ornamen at M floor . This could be in jakrta or Any other metropolitan citie. No local culture and historical Touch. Exeot the long corridor at G floor connected to Pelataran Resto
Deluxe room with King size bed and Mountain view is great. Wifi and TV are also great. However the structure of bathroom (shower) with too many wooden seperation walls give rather Tiny space feeling.
The pool is too small for two adjacent hotel Tower (Pullman and Ibis Style) . Just good for Kids. Gym space is fine in termos of space. B
GGuest UserThe receptionist misunderstood our room booking, we have booked a Non-smoking room via Trip.com but firstly she insisted us to give us a smoking room. It seemed she did not check it thoroughly the hotel confirmation. We were a bit upset waiting for her to find us a non-smoking room until she found it at last. Hopefully it won't happen to other guests. The hotel is okay, breakfast buffet on weekend was various but on weekday was a little bit disappointed, they just provided a few menus. The location of this hotel is attached to Festival Citylink mall.
GGuest UserThis is an international chain hotel, and I've stayed at this brand in several countries before. The rooms are clean and tidy, and its downtown location makes getting around really convenient. The front desk staff are incredibly friendly. I'd stayed at this hotel brand in other cities before, so I wasn't sure how to delete the old Wi-Fi settings, but the front desk attendant was very patient and helped me get connected.
JJu31t@First time stayed at this hotel with family for 2 nights. Service not doubt is absolutely fantastic and breakfast is good. Some points that the hotel can further improve, facilities like gym and hair dryer also canopy between building as you can get wet to the gym area if it’s raining. The car park is totally not for the first timer driver 😆
VVinnyall good..
very opposite to Rumah Mode..
the service was okay, yesterday the light in the aisle of the room we were in went out, they immediately replaced it...
the breakfast menu seems a bit lacking in variety...
will be staying back here for sure.. 🥰
GGuest Userits so noisy because the floor outside the room is tile and not a carpet so when the service trolley goes by its so noisy and they put me in the same floor with the conference room. they have only 2 lift for the entire building.. the lobby decor is nice though.. the bell boy is very. friendly.. dont. mention the bed.. it is the worst you can feel the. spring against your body.. i spend. 3.nights and not evem 1 night i can sleep peacefully.. just imagine 9 floor only 2 lifts. but they do have a lot of parking space which is a plus in bandung.. bathroom and the closet and the wardrobe is terrible
What is the average price for Mountain View hotels in Bandung City?
For Mountain View hotels in Bandung City, the average price is €61 for weekdays , and €69 for weekends (Friday–Saturday).
What Mountain View hotels in Bandung City have deals ?
Trip.com offers various promotions and discount for hotels, including Mountain View hotels. Just check the promotions page to find current deals available for your plan on Trip.com.
Which Mountain View hotels in Bandung City offer fitness facilities?