Mountain View Hotels in Krabi Town

We stayed at Pakasai for 3 days and 2 nights, and I have to start by mentioning the service. From check-in all the way through check-out, Hakim, Kik & Kor were fantastic. They walked us through the hotel and explained everything in the room, and they even had our room ready an hour before the official check-in time. Everything was handled very efficiently and they made us feel very well taken care of throughout our stay. The main area I think could be improved is the breakfast. The hotel itself is very convenient and we enjoyed our stay, but for a 4-star hotel, I expected a little more attention to the breakfast quality and setup. To be specific, the Koko Krunch-style cereal tasted more like a generic/no-brand cereal, and the drinks at the counter had ice tubes in them but still weren’t particularly cold. The bread basket where the sourdough was kept also couldn’t be closed properly, and there was an opening underneath it, so we noticed small fruit flies around and inside the bread area. The butter was also placed over at the fruit section rather than near the bread and toaster, which was quite an odd setup and not very convenient. The waffles were made in advance, so unfortunately they had already become soggy by the time we took them. The sausages actually tasted really good, but they were extremely salty. These may sound like small things individually, but I think improving them would make quite a big difference to the overall breakfast experience. A few other things we noticed during our stay: The hotel does have quite a lot of mosquitoes during the rainy season. It would be really helpful to provide mosquito repellent spray in each room, especially during this period. We also had some trouble with the hot water when it was raining, as the water wasn’t consistently hot. For Room 1519 specifically, I would recommend checking the sliding-door lock. We couldn’t figure out how to properly lock it despite trying multiple times with the key card. It might also be helpful for staff to explain how the sliding-door locking system works during the room walkthrough, as it wasn’t very intuitive. Lastly, the toiletries/soap are secured inside the bathroom, while the bathtub is outside. This makes it quite inconvenient if you want to use the soap or shower gel while using the outdoor bathtub. It would make much more sense to have an additional set accessible near the bathtub. Overall, we still had a very pleasant stay, and the service from Hakim, Kik & Kor was definitely the highlight. The staff were warm, attentive and efficient. I think with a few improvements to the breakfast experience and some of these smaller room details, the overall experience could be much better and more in line with what you would expect from a 4-star resort.

Wonderful hotel, we loved everything about it! The staff were all incredibly attentive and kind, especially Earn, Anda, and Som – you're the best. We received a room upgrade. Room 1501 itself is beautiful, cozy, bright, a corner unit with a large balcony. It feels very welcoming, with a large bed, four pillows, an armchair, a sofa, and a bar counter with stools. On the balcony, there are two armchairs and a table, offering a beautiful view of the cliffs, the pool, and the sea on the other side. The breakfast was excellent, with everything from soups and main courses to salads, five types of fruit, a good coffee machine, and plenty of pastries and cakes. We will definitely come back again and recommend it to our friends!

The hotel service was great! For a room rate of just over 200, what more could you ask for? The hotel itself is a bit old, and the first floor was quite damp, but everything else was good. Especially the front desk staff and the bellhops were very kind. They even helped us take our luggage to the pier without any extra charge, which was really thoughtful. Phi Phi Island is beautiful and definitely worth staying a few days. The Ae Fish BBQ near the hotel was delicious, and there are so many cats on Phi Phi Island!

It's a long read, brace yourselves! We stayed in Vipa Tropical Resort for 5 nights and the trouble started right when we moved in. They showed us to the room, which was the a bungalo next to the pool. It looked nothing like the pictures of the room we booked. So I went to the reception and said ”that doesn't look like our room”. After some debate (we were told that they are fully booked and, in reality, this was an upgrade) they took us to Superior room #113. At first glance, it was the room that we booked, but then... things started to come to light... All firnuture was old and beaten down. Literary! There were bits and whole pieces missing or broken. So I made a complaint to Trip.com and demanded to either manage the situation or get me a full refund. While they promised to resolve the issue whithin an hour, we went out into town and when we got back reception was already closed (not a 24h service), so we went to our room, decided to ”sleep on it”, pulled the cover from the bed... it was stained and the blanket was dirty, like it wasn't changed from previous stay. Another call to support and there was nothing that could do about it, but to offer to wait until morning. We spent the night cramped on the couch. In the morning I went to the reception, called the lady into thr room and said ”I don't care about the furniture, but at least the sheets have to be white and clean and crisp”. She tried to tell me that those are clean, just the laundry that they use isn't doing a good job.... Again, we went out for the day and by the time we got back the sheets were white, clean and crisp. And Trip.com agent offered us some coins ”for the trouble”. After night 4, there was a knock on the door and we were offered to look at the room #114... And it was PERFECT! Just next door. The bed was clean, the furniture was brand new, the shower had strong and hotter water. Why, oh why?!?! Oh yeah, they were fully booked and just moved people around.... Besides, all the trouble, the nature around is stunning. Very green and quiet. And the cliff massively hanging above is nothing but spectacular, but... that's where the good part ends. P.S.: There waa a ”do not disturbe” sign on our door. And yet, when we got back from our day trip, there were towels and TP and two bottles of water sitting on the couch. Quite disturbing, concidering there's no safe deposit box in the room Not going to stay there again.

This is a natural oasis. We were immersed in nature the moment we stepped in. The resort beautifully co-exists with its surroundings, which we absolutely loved. If you are booking, do keep in mind that the resort is built on hills, so you would need to wait for the shuttle to travel to and from different areas within the property. The room was extremely clean with no complaints at all. However, since the resort is located in the hills and surrounded by nature, there were ants and insects attracted to the lights, especially at night. Because of this, we could only really enjoy the outdoor jacuzzi during the daytime. There are also monkeys and monitor lizards around the resort, although I only spotted two monitor lizards during our stay. The in-house restaurant and pool were very good as well and added to the overall experience. The whole place feels very remote and peaceful — truly the kind of destination that helps you disconnect, relax, and heal.

We recently celebrated our wedding anniversary at the Holiday Inn Resort Krabi Ao Nang Beach by IHG, staying on a room package that included breakfast for five days. Overall, we had a lovely stay, but there were a few things worth sharing—especially for fellow Muslim travellers. We had assumed the breakfast buffet would be fully halal-friendly. While there were halal options available, pork was also served, so do keep that in mind if that’s important to you. The biggest frustration was the breakfast package itself. Although we had prepaid for all five days, the hotel had no record of it. Every single morning we had to explain that breakfast was included, which became quite irritating. Thankfully, after raising the issue for the third time, the team finally resolved it. As a kind gesture, they treated us to drinks at one of their restaurants, which we appreciated. A special anniversary touch was also a little confusing. Mr. Yah mentioned that a small cake would be delivered to our room, but it never arrived. On our final day, we received a brownie instead—perhaps that was the “small cake” he was referring to. That said, we absolutely loved the beautiful welcome message arranged on our bed when we arrived. It made us feel very special. Our daughter, Ava, had the best time! She absolutely loved the Kids Club and the mini water park, which kept her entertained for hours and made the holiday even more enjoyable for the whole family. The resort’s layout took a little getting used to. It’s spread across multiple levels, so navigating around was slightly confusing on the first day. After that, it became much easier. However, families with strollers or anyone with mobility challenges should be aware that moving between the different levels can be a bit of a challenge. Despite a few hiccups, we genuinely enjoyed our stay. The staff were friendly and tried to make things right when issues were raised, and the resort offers a great atmosphere for families. With a few improvements in communication and record-keeping, the experience would have been even better.

The room was clean and comfortable, with soft pillows and a wonderfully bouncy bed. The room was also very well soundproofed, so the construction noise from the ongoing renovations didn’t affect my stay at all. However, I was a little disappointed that almost every area of the hotel was being renovated, leaving very few beautiful spots for photos, which I had been looking forward to. Overall, I had a pleasant stay, especially thanks to the wonderful staff. Everyone was incredibly friendly, polite, and welcoming. I was particularly impressed by the excellent service from the reception team. The only area I feel could use improvement is the fitness center, as it looks quite old and could benefit from a renovation. Perhaps I visited during the wrong season, but I hope to return during the high season when the renovations are complete, so I can enjoy the beautiful photo spots I missed this time. I’m already looking forward to visiting again! 💕

Check in was a breeze with luggage handlers helping carry your luggage from the pier to the hotel. The reception girls are really lovely and helpful with whatever request you might have(like booking boats to your next destination), just remember to say please and thank you(kohp khun ka/krap). The hotel is the last one on the pier side bay, therefore is really quiet, even now in high season. The down low is that you have to walk 20minutes to restaurants and bars on 30+ degree heat + high humity,so expect to arrive sweating both ways. The hotel itself is probably 40/50 years old and seems that never been renovated, the inside of the rooms need freshing up,paint etc...an overall renovation of the whole building. Although the rooms were clean, aircon was good and our room with the pool access(1 of 3) had great views from the bay. Pool was also clean and it was at a good temperature. If you are here for just a couple of days it is fine. Breakfast is basic but they have an egg station, so you can order your eggs however you prefer. And the black coffee was great too(better than other hotels we stayed in Bangkok/Krabi). The hotel staff were very kind to supply my wife with Flying Rabbit(a local thai version of gaviscon/diarrhoea medicine) which helped a mild food poisoning combined with charcoal tablets. Moreover, the hotel has a little private beach with sun lounges at the very end of the bay, perfect for chilling when you don't have any boat trips booked for the morning. Be aware that it becomes shady after around 3pm because its so close to the mountain. Also there were monkeys signs on your doors to keep them lock to prevent curious monkeys of rummaging through your stuff but we haven't seen any during our 3 night stay. Would I stay at this hotel again? Probably not unless completely renovated:, too far from the restaurants and bars and very old/tired. Make sure you use some walking shoes when going out because you definitely gonna hit that 10000 steps mark.

The location is great, not far from Ao Nang beach and within walking distance, with restaurants all along the way. The pool is large, and the room is spacious and clean with a bathtub. Overall, it's good, but I have to deduct points for the staff's service. I also work in a hotel. My male friend and I came here for a vacation, thinking this place was good. That night, we came back from outside a little past midnight, about to enter the hotel to rest. A large, female staff member spoke to us in a tone that was inappropriate for guests. She asked which room we were in. We told her the room number. Then she asked if we had an ID. We said we had a reservation. She just replied, ”Oh,” and walked away without apologizing. I told my friend, and he said it was very rude. I wasn't okay with it because I also work in customer service. I treat my customers well because I expect to receive good service from staff as well. I want to say that no matter who the customer is, you are a service staff member, and your words have an impact. We didn't report it to the front desk because we were in a hurry to check out and go somewhere else. Everything else was fine, but if I were to stay here again, I'd pass for now.

This hotel stay was very nice. The pool view is stunning The hotel owner is very helpful and friendly. She even upgraded our room without extra cost . She even organised someone to pick us up and carry our bags from the pear and from hotel to pear at check-in and check out . She even keeps our bags in a place near to pear for us to pick up in the afternoon for our ferry trip. Staff is very friendly too. We really enjoyed our two days stay and definitely recommend this hotel stay Will come back again with my family See view villa was the one we stayed it was the best