Luxury Hotels in Krabi Town

"Not every Ritz-Carlton is a 'Reserve' property, and this distinction makes all the difference. If a Michelin 3-star restaurant signifies culinary excellence worth traveling specifically for, then this trip to Thailand was my long-held dream – to experience Phulay Bay, a Ritz-Carlton Reserve in Krabi. As the world's first Ritz-Carlton Reserve, and one of only seven globally to date, it seamlessly merges luxurious heritage with breathtaking natural scenery. Here, the infinity pools seemingly merge with the ocean, their waters reflecting the dramatic karst peaks and creating a scene as picturesque as Guilin. The hotel offers boat trips to Hong Island, with a national park fee of 300 Thai Baht per person. Our butler, Angela, was charming, incredibly warm, and her service was impeccable. There's no doubt that the service here is unparalleled in Krabi."

"The scenery is absolutely stunning, and the beach is incredible! The forest environment is very tranquil; I got lost every day, and there were even cute lemurs~ The room was also excellent, very spacious and tidy, with a Southeast Asian decor style. The hotel service was also great, with plenty of activities, and the breakfast and afternoon tea were very good. The hotel's cave restaurant and Thai restaurant were surprisingly delicious, and combined with the scenic views, it offered fantastic value for money! The only issue is that the round-trip transportation costs extra and is quite expensive, but I still absolutely love this hotel and would definitely come back if I get the chance."

"Our stay at Banyan Tree was truly exceptional from start to finish. The excellent service began even before we officially checked in. We arrived early and requested an early check-in, but our reserved room was not yet ready. Instead of simply asking us to wait, the hotel kindly arranged another room for us to relax in until our booked accommodation was prepared. This thoughtful gesture immediately made us feel welcomed and set the tone for a wonderful stay. Throughout our trip, every restaurant provided outstanding service. The food was delicious, the atmosphere was beautiful, and every meal was a pleasure. The beach was stunning, clean, and well maintained, making it a perfect place to relax. We stayed in a 2-Bedroom Pool Villa, and the view was absolutely breathtaking. The villa was spacious, beautifully designed, and impeccably maintained. The swimming pool was clean and inviting, and every detail of the property reflected the high standards of the resort. What impressed us most was the staff. Everyone greeted us warmly with genuine smiles and kindness. Their hospitality made us feel truly valued throughout our stay. Honestly, we could not find a single fault. Banyan Tree made our trip incredibly memorable and happy. If there were an option to give 10 stars, we would gladly do so."

"⭐⭐⭐⭐⭐ Had a wonderful stay at this hotel. The room was very clean, spacious, and well-maintained. The staff were exceptionally friendly and always greeted guests with a warm smile, making us feel welcome throughout our stay. The hotel environment is beautiful and relaxing, with a great location near the beach. Everything was thoughtfully prepared and attention to detail could be seen throughout the property. We truly enjoyed our stay and would highly recommend this hotel to anyone looking for a comfortable and pleasant vacation experience."

"We stayed here for 4 nights. The hotel exudes luxury and tranquility with a beautiful view. Despite being right in the city center, you wouldn't know it. Upon check-in, there was a misunderstanding regarding whether our booked room would have a bathtub. After some discussion, we were offered an upgrade to a room with a Jacuzzi on the balcony! The room is fully equipped with all amenities, and drinking water is refilled daily. The staff at this hotel are incredibly friendly. Everyone goes out of their way to give you an unforgettable experience. There are 3 different saltwater pools and 2 restaurants. You can also order food and drinks via a QR code to be delivered to your sun lounger by the pool. The breakfast is very extensive and delicious. You can enjoy the view during breakfast both indoors and outdoors. There's also a fitness room with brand-new equipment. I honestly can't think of anything negative about this hotel, and if we're ever in Krabi again, we will definitely be back!"

"Here's a breakdown of the hotel review: **🏊 Great for Water Fun & Location:** The hotel boasts a huge pool with waterslides, is directly across the street from the beach, and a 5-minute walk from the Ao Nang night market. **⚠️ Important Distinctions & Details:** There are two similarly named hotels in Krabi, so be careful not to book the wrong one. Some rooms here are a bit dated, and lower floors can be somewhat damp. **🏊‍♀️ Key Highlights: Water Play & Family Fun** * **Water Park:** The large, irregular-shaped pool with waterslides will keep kids entertained for hours. There's also a poolside bar. * **Family-Friendly:** Offers a kids' club, children's meals, and free breakfast for children under 11. * **Convenient Location:** Across the road from Nopparat Thara Beach and only 200 meters from the night market, making dining and shopping easy. **⚠️ Things to Note: Avoid Pitfalls & Dampness** * **Don't Book the Wrong One:** There's a new ”Holiday Style” hotel that opened in 2022 nearby, so be sure to distinguish between them. * **Dated Facilities:** Although renovated in 2021, some guests have reported that room facilities feel a bit old, so manage your expectations. * **Dampness Issue:** Lower-floor rooms with direct pool access can be quite humid. If you're sensitive to this, consider booking a higher-floor pool view room. **🎯 Key Information & Recommendations** * **Basic Policies:** Check-in at 3 PM, check-out at 12 PM; breakfast for children aged 6-11 is approximately 295 THB, and for adults, it's about 500-590 THB. * **Recommended For:** Best for families with kids who prioritize convenience and the pool – you won't be disappointed. Couples or those seeking a luxurious resort experience might find it less suitable; consider an adult-only section or a newer, quieter hotel instead. If you decide to book, I recommend asking the front desk to avoid rooms near construction or on lower floors. Would you like me to check specific room rates or other suitable hotels in Krabi for couples?"

"We had a fantastic time and ended up upgrading to a family room on the staff's recommendation. The additional cost was definitely worth it. We could step out into the pool and had ample room. The breakfast was fantastic, for the 7 days I was there, I had something different everyday and was never disappointed. For dinner, I recommend the Lamb Shank with Briyani, you'll be asking for more mint sauce and pickels & onions. Great location, walking distance to the beach and restaurants. You can plan your tours from the hotel and get cheaper rates than down the street. The staff are awesome, helpful, solution driven and focused on customer's happiness. (Thank you all) Looking forward to our next trip back there."

"I absolutely loved my stay at this beach resort in Krabi—it was absolutely perfect in every way. The scenery here is breathtakingly beautiful, with turquoise waters, golden sand, and stunning limestone cliffs all around. The beach itself is incredibly clean, well-maintained, and simply gorgeous; I couldn’t have asked for a nicer spot to relax by the ocean. The best part by far is the resort’s swimming pool, which is actually the largest pool in Thailand. We spent so much time there and had the best time swimming, laughing, and enjoying the water—it was so much fun. The rooms were lovely and comfortable, and the service was outstanding. The staff were kind, helpful, and attentive to every need. Overall, everything was flawless. We had an incredible time in Thailand, and this resort made our trip even more wonderful. I can’t recommend it enough!"

"This was the best travel experience of my trip! Everything was seamless, from emailing to book restaurants and arrange airport pick-up, to the check-in process itself. The ladies at the front desk were incredibly warm and provided excellent service. They even offered a complimentary car ride to the hotel next door the following day, which was such a thoughtful touch. The room was absolutely impeccable, with a beautiful wooden aesthetic. Given the natural environment, there tend to be more mosquitoes, but they thoughtfully provided mosquito repellent on the first day. As for the restaurants, I dined at The Arundina Restaurant for both meals. The staff there were so enthusiastic and even offered to take photos for me. One young lady with big eyes particularly stood out; I regret not getting her name. Dining while watching the sunset was simply divine! The hotel also offers many activities, most of which are free to join, including island-hopping tours. All in all, this was a perfect trip, and I'll definitely be back in Krabi next time. -Sonia"

"Check-in experience was not very smooth. We arrived early and had to wait quite a long time for check-in, and the hotel also arranged the wrong room type initially. The lobby was quite hot and not very comfortable while waiting. However, the room itself was clean and the bed was very comfortable, which made the stay pleasant overall. One thing to note: the jacuzzi tub is placed on the balcony instead of inside the bathroom. This makes it a bit inconvenient as it can be seen from nearby rooms, so privacy is limited and it’s not very suitable for a fully relaxing soak. Overall, the experience was still good, but the check-in process and jacuzzi layout could be improved."