Luxury Hotels in Krabi Town

"The Hidden World's gentle breeze carried the fresh scent of lemongrass, drifting into my dreams. Everything about our stay here was absolutely impeccable. A huge thank you to Khun Sabai for their thoughtful care and attention; the concept of 'feeling right at home' was perfectly embodied here. Our room was meticulously cleaned and tidied at least twice daily. Every time we returned, we were greeted by delightful little surprises from the Hidden World staff. The intricate towel art, like the little elephants, and a hand-drawn picture of my girlfriend and me were incredibly touching and brought us so much joy. The Sritang restaurant was undergoing renovations, so we enjoyed all our meals at Jampoon restaurant. Over three days, we savored a wide variety of authentic Thai cuisine. Simply put, it was all incredibly delicious! The hotel offered a complimentary daily island excursion to Red Island every morning at 9 AM, but as a late riser, I unfortunately missed out! An absolutely wonderful experience! Highly, highly recommend!"

"The scenery is absolutely stunning, and the beach is incredible! The forest environment is very tranquil; I got lost every day, and there were even cute lemurs~ The room was also excellent, very spacious and tidy, with a Southeast Asian decor style. The hotel service was also great, with plenty of activities, and the breakfast and afternoon tea were very good. The hotel's cave restaurant and Thai restaurant were surprisingly delicious, and combined with the scenic views, it offered fantastic value for money! The only issue is that the round-trip transportation costs extra and is quite expensive, but I still absolutely love this hotel and would definitely come back if I get the chance."

"They offer Chinese-speaking services, and the coast is absolutely stunning with soft, white sands and 'jelly-like' clear waters. The service is as exceptional as what you'd expect from a Ritz-Carlton – truly outstanding and international standard. Our butler was incredibly attentive, arranging afternoon tea and evening turn-down service daily. The dining was decent, with a good mix of Western and Thai cuisine. What really sets this place apart is the complimentary activities like yoga, sailing, and kayaking, making it incredible value for money. Honestly, just book the Banyan Tree Krabi without hesitation. The service here, compared to the Banyan Tree Sanya, is a world apart – this one is far superior with fantastic activities. A special thanks to the hotel's Chinese butler! We'll definitely be back, especially with the daily fresh fruit delivery."

"From the moment we arrived the staff are so friendly and welcoming they are all a credit to the hotel. My husband and I loved staying at The Grand Mecure we were in krabi last year and stayed at Hotel Adam but we preferred this. The room are beautiful the bed and pillows are so comfortable lots of room, we got our room moved and had sea view block c would definitely recommend. Breakfast was fantastic so much choice definitely something for everyone we tried things we would not normally eat for breakfast and it was delicious. Before we headed out in the evening we took advantage of bogof cocktails and Dew made an excellent cocktail and is so friendly. We will 100% be returning to this hotel when we are next in Krabi!!"

"Upon arriving to Tonsai pier on Phi Phi Island I was afraid of an overcrowded beach packed tourist spot, we secured a longtail straight away and were taken to Saii resort about a 30 min boat ride. It does take some effort or time I should say to get there from Krabi, Koh Lanta, or Phuket but very worth it. We came from Koh Lanta on a ferry. 1.5 hours and then longtail to resort .5 hours. We were welcomed in the beautiful open air surroundings, check in was a breeze. The staff was friendly and helpful and even made arrangements for our departure from the island to the airport in Krabi for days later. The resort is clean a beautiful. We had a Sea View Villa which was fabulous, clean, newly remodeled, and large. Huge front porch to sit on steps from the beach or pool. It was very adult, a quiet easy family or couple environment. Lot's of sitting areas, a seating area at night to listen to a local band. Food at the resort was good but as expected somewhat expensive, food and village out in town was quaint nice and much cheaper. We enjoyed a bit of both. The views, pristine water, serene environment, clean rooms, wonderful staff....spent three days at Saii, and I would go back again. Pics on the website were pretty accurate. If you going to go, which you should, stay for a few several days. It's worth it."

"Great beachfront hotel with friendly, smiling staff. The kids' pool is amazing and very safe. Excellent family atmosphere and the AC is very cold. Areas to improve: Found dust on items like the hairdryer and in the bathtub; housekeeping should use vacuums and ensure bed linens are changed. Also, there's a bad odor from the ground-floor waste area. Despite this, we loved our stay and ”will definitely be back!”"

"The hotel has a great design, and it's a good location, about a 10-minute walk from Ao Nang Beach. The ground floor restaurant is open almost all day, which is very convenient for meals. The hotel breakfast was good, and the front desk service was excellent. I also found the hotel's app easy to use. However, the bath towels and bedsheets were quite old and worn, which is surprising for a hotel that's only been open for just over two years – they really should be replaced. The dental kit quality was also very poor. On a positive note, the spa on the second floor was fantastic."

"We had an overall enjoyable stay at Sofitel in Krabi, with a few areas that could be improved—especially given the expectations of a five-star property. The location is a clear highlight. The beach is calm and relatively private, without the usual crowd of boats, which made for a very relaxing environment. The breakfast was excellent, with a wide variety and consistently good quality. The overall decor of the lobby and restaurants was also beautifully done, creating a pleasant and refined atmosphere for both breakfast and dinner. However, service was somewhat inconsistent. Room service could be slow at times, and on a few occasions, items like trash left outside the room were not cleared promptly. There were also communication lapses—for example, we had requested assistance to coordinate with an elephant sanctuary, but the message was not properly followed through between staff members. There were also minor maintenance issues, such as a non-functioning balcony light, which we chose not to escalate but would have expected to be addressed proactively at this level. For a family room, we expected more thoughtful child-friendly design. Simple things like a stool for children to reach the sink were missing, which made basic routines unnecessarily difficult and less safe. The pool facilities were decent but not outstanding, and cleanliness could be improved. In particular, the kiddie pool had visible debris and bugs, which made it less comfortable for young children. We also found the pool safety setup confusing and somewhat concerning. There were clear warnings stating that there are no lifeguards and that parents are responsible for supervision. However, there was consistently a staff member seated by the pool under a shaded area, appearing like a lifeguard but not actively monitoring the pool. This created a misleading impression and could give families a false sense of security. During our stay, we also witnessed a situation where a child became stuck under part of the pool obstacle structure, and assistance had to be actively requested from nearby staff. While the situation was resolved, it reinforced our concern that supervision and safety measures could be more proactive. Given the number of safety warnings posted around the pool, we were surprised that no trained lifeguard was present, especially as the current setup may give families a false sense of supervision. One of the main drawbacks was the pricing structure. Many services and items felt excessively priced, including: • Food at the on-site restaurants (significantly higher than comparable options outside the resort) • Transport and excursion arrangements (e.g., speedboat pricing well above market rates) • Activity rentals, such as the Sub Blue underwater scooter (350 THB++ for 30 minutes), which felt disproportionately expensive • Additional charges for small requests, including delivery fees for food within the property These added costs created a sense of being “nickel-and-dimed,” which detracted from the overall experience. Overall, while we appreciated the beautiful location, excellent breakfast, and well-designed spaces, we felt that service consistency, family-friendliness, safety clarity, and value for money could be improved to better align with five-star expectations."

"Good service, beautiful location directly on the beach. They have multiple interesting activities guests can choose such as kayaking, paddle boarding. They also made a special food upon our request at the restaurant."

"A super nice hotel that really stood out! The pool and beach had everything we needed for a perfect vacation. My kids had a blast. The large garden is great for photos, and it's suitable for older folks too. There are two restaurants for breakfast, and the overall experience was good. There were very few Chinese guests, mostly Europeans, which was great for my kids to practice their English."