Attractively located in the center of Jakarta, ROOMS INC Sudirman Jakarta has free WiFi throughout the property, a terrace and free private parking for guests who drive. This 3-star hotel offers room service and a 24-hour front desk. The hotel has a restaurant, and Selamat Datang Monument is 1.1 miles away.
Guests at the hotel can enjoy a buffet breakfast.
Grand Indonesia Mall is 1.6 miles from ROOMS INC Sudirman Jakarta, while Sarinah is 2 miles from the property. Halim Perdanakusuma International Airport is 8.1 miles away.
"Definitely avoid the hotel's spa service, but otherwise, the reception staff were quite friendly. The room wasn't particularly large but was generally clean.
The masseuse simply couldn't massage. She even carelessly threw my duvet onto the window seat, and it ended up trailing on the floor. All she did was randomly push and pinch, with no real pressure. She massaged both the left and right sides of my body while standing on the same side, resulting in extremely uneven pressure. When she massaged my head, she sat where I was lying, leaning against my pillow. Her left hand was scratching my head, doing god knows what, while her right hand was on her phone??? When she massaged my face, she didn't hit any acupoints; she just rubbed it all over. Before we started, I asked if I needed to remove my makeup, and she said no. As a result, she didn't help remove my makeup or wash my face, and by the end, my makeup was completely smudged, leaving my face feeling dirty and uncomfortable.
Midway through, she used my room's toilet for a bowel movement. I understand that people can feel unwell sometimes, so I didn't mind. However, after washing her hands, she left my bathroom floor completely wet, and after she left, I discovered she hadn't flushed properly.... I had originally booked a 120-minute massage, but when it ended, I saw that only 90 minutes had passed, and that even included the time she spent in the toilet. This 'beyond expectation' service made me truly unwilling to pay. In the end, the front desk only charged me for 90 minutes. Honestly, I didn't even want to pay a single cent, but I figured I had already taken up her time, so I paid. There won't be a second time.
The pictures show the floor the masseuse wet and my duvet, which I needed for the night, thrown onto the floor. I'm truly sorry I had to ask hotel staff to come at 10 PM to change the sheets and mop the floor again. After everything was tidied up, I gave the housekeeping staff an additional tip."