Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 10, 2023|Boutique Double Room
Guest UserThe second time I came here, the breakfast was very delicious. The biggest feature is that there are many hot spring pools and a large play area, which is very suitable for a family to play together (not suitable for Internet celebrities to check in). Desserts, tea, etc. are provided in the afternoon and evening, and the package The service and attitude of the staff are good, and home-grown fruits and vegetables are given as gifts; in addition, there are NIO charging stations in the hotel
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Price per night from:CAD 50
Posted on Jul 29, 2026|Harbor-view Twin Room
Guest UserCleanliness: The room was quite clean. The king-size bed room could fit a family of four, haha, very good.
Facilities: There's a water park, an infinity pool, a kids' pool, and a lazy river.
Service: I originally booked a room with a bathtub, but then I saw a room with a lazy river and went to the front desk to ask if I could switch. Luckily, one was available, and they let me switch. The experience was really great, and the service was excellent. The kids had a fantastic time, and we adults also had a lot of fun. We even tried parasailing by the sea!
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Price per night from:CAD 234
Posted on Feb 15, 2026
Guest User
The room view was absolutely stunning, and the cleanliness was impeccable. The butler service was incredibly thoughtful, and the proprietress was so welcoming. They even brought complimentary dessert to our room in the evening! The service was excellent overall. I'll definitely stay here again on my next visit.
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Price per night from:CAD 65
Posted on Feb 14, 2026|Guestroom - Garden-View (Special Promotion)
Guest UserThe hotel's surroundings are incredibly beautiful, and the room itself is spacious, bright, and gets plenty of natural light. The cleanliness is exceptional, and it's super convenient for getting around and exploring. The staff are welcoming, always happy to help, and very attentive. Highly satisfied.
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Price per night from:CAD 41
Posted on Jul 25, 2026|Royal Family Suite - Sea-View (Bunk Beds)
echotravelDuring peak season, it was too crowded, and the service was a bit lacking. Our room balcony smelled like urine, but the cleaning staff was so busy that no one came for over 20 minutes. I also saw some feces on the carpet in the public area on the first floor that hadn't been cleaned up promptly. With so many people, anything can happen...
The main restaurant was full, so we had to go to the temporary buffet on the second floor. Waiting for the elevator also took a long time. The soundproofing in the room was very poor; we could hear fireworks on the beach until past midnight and even the noise of motorcycles revving their engines. The family room only had one bathroom, which was quite inconvenient. Overall, I felt the hotel's facilities and service were inadequate.
The only good thing was the beach; it was relatively flat and convenient for swimming. In the afternoon, it was shaded by the buildings, but in the morning, it was very sunny.
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Price per night from:CAD 171
Posted on Jan 2, 2026|Space Capsule B - Double Bed Room - Smart Bathroom + Comfy Sleep
Guest UserI booked my accommodation well in advance for the New Year's Day holiday trip, and thankfully, all the rooms were booked for the day. I stayed in a Planet Room, enjoying the fun of outdoor camping without worrying about bathroom facilities. It was perfect for someone like me who wanted both stunning outdoor scenery and comfortable living. It had several small hot tubs with views of the mountaintop, many popular photo spots, and also offered dining and barbecue facilities, which was great. The hygiene was a bit worse than a five-star hotel, but tolerable.
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Price per night from:CAD 99
Posted on Jul 26, 2026|Deluxe Sea-view Twin Room
Guest UserThe hotel room was beautiful and clean. We were especially lucky to have such wonderful housekeepers, Lily and Xiao Liu, and staff member Xiao Yu. During our 3-day, 2-night stay, we encountered a typhoon and needed an emergency room change. The staff and housekeepers prioritized our safety and immediately arranged and assisted us with moving rooms. After we changed rooms, we couldn't leave the next day due to the weather and needed to extend our stay for another night. Housekeeper Xiao Liu even thoughtfully arranged dinner and lunch for us. The hotel management is excellent, with a beautiful environment and friendly staff. 👍👍👍 We will definitely be back! ☺️
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Price per night from:CAD 162
Posted on May 10, 2026
ShazzbazzHere is a balanced review based on your experience, written in both English and Mandarin.
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English Review
Title: Great value for space and location, but sadly aging and under-serviced
My family spent two nights at the Country Garden Silver Beach Phoenix Hotel in Huidong. For the room size and the location right by the sea, it was genuinely a great deal. You can really see the potential here – but like many other reviews mention, the property is clearly aging.
Where it falls short is the service, which feels lacking. The breakfast, in particular, was expensive for what was offered, especially for foreign travellers. The selection was limited, and the only thing we truly enjoyed were the noodles. The beach itself could be beautiful, but it desperately needs cleaning. It’s also heartbreaking to see so many surrounding businesses shut down – the area felt desolate and sad.
On a positive note, Lima House on the ground floor was absolutely amazing. Great food and great entertainment – a real highlight of our stay.
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Mandarin Review (中文点评)
标题:性价比高,但设施老化,服务有待提升
我们一家人在惠州惠东碧桂园十里银滩凤凰酒店住了两晚。客观来说,房间的面积和靠海的地理位置非常对得起这个价格,性价比很高。这里其实很有潜力,但正如其他客人所说,酒店确实老化了。
不足之处在于服务跟不上。早餐对外国游客来说价格偏贵,可供选择的种类却不多,唯一觉得好吃的就是面条。沙滩本来可以很美,但如果能再干净一些就好了。更可惜的是,周边很多店铺都关门了,整个区域看起来很萧条,让人有点难过。
不过,一楼的 Lima House 非常棒,娱乐氛围好,食物也很美味,是我们此行的一大亮点。
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Price per night from:CAD 113
Posted on Aug 11, 2025
Guest User
Travel photography experience: Excellent
Instagrammable beach swing (unlimited access): Great
Sky glass walkway access: Good
Facilities: Excellent
Cleanliness: Excellent
Environment: Excellent
Service: Excellent
This is a fantastic hotel. The rooms are spacious, comfortable, clean, and cozy, with very new and well-equipped facilities. The only minor issue is that it gets quite busy on weekends, especially the elevators and restaurants.
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Price per night from:CAD 101
Posted on Feb 8, 2026
Guest User
Excellent! The environment and hot springs are both fantastic. My stay was incredibly satisfying. The hot spring water was crystal clear and very comfortable to bathe in. The room decor was warm and elegant, with attention to detail that showcased quality, making me feel right at home. However, to be fair, a few of the facilities and amenities are a bit outdated. The staff were enthusiastic and attentive, adding a lot of convenience and enjoyment to my trip. Overall, this was a wonderful vacation experience and I highly recommend it to everyone.
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Price per night from:CAD 116