Shantou Hotels with Rooftop Pools

"Facilities: Well-equipped. Cleanliness: Pretty clean. Environment: Very close to the scenic area. Service: All the staff were incredibly warm and welcoming. Out of all the hotels I've stayed at, this one offered truly thoughtful service. The price was reasonable, and the room was spacious and bright. Chaozhou Special Breakfast Roll/KFC Breakfast Voucher (choose one): Great 👍 Phoenix Dancong Gongfu Tea (prepared by a tea master): Didn't have time to experience it. Hanfu Experience Voucher: Didn't go."

"The size of the room very well met the needs of our family of three. The scenery of the 270-degree sea view is nothing to say. The butler service attitude is also good. If there is a problem, it will be solved in time, and the needs raised will be responded quickly. The location is very good to find, except for the far side. But downstairs is the beach, and the surrounding food recommended by the housekeeper is also very cost-effective! So it is very convenient and it is recommended."

"The hotel service far exceeded my expectations. Even before I checked in, a hotel staff member reached out to me to confirm all my needs. They also sent me recommendations for local food and attractions. Upon arrival, they personally escorted us to our room and ensured we were satisfied with it. This was my first time experiencing such attentive, 'nanny-style' care from a hotel. On our last night, they even specially delivered some local gifts to us. It was truly warm and thoughtful. I'd like to extend my gratitude to Xiao Yi from Guest Services for the meticulous care she provided to my family. This trip to Shantou felt absolutely perfect. Beautiful scenery, delicious food, and then, to top it all off, we encountered such excellent service. It's truly a rare find."

"Plans change unexpectedly. My trip to Jieyang was switched to Shantou, and I booked the Shantou Imperial Hotel on Trip.com just half a day in advance. This isn't my first time staying here; it's a well-established five-star hotel, close to the high-speed rail station and not too far from popular food spots. After booking, I quickly contacted Linna, the butler I'd added on WeChat previously, to arrange a pickup from the high-speed rail. She responded promptly, asking for my train number, arrival time, and the number of people (very reliable!). She told me to just keep an eye out for her call upon arrival. To my surprise and delight, she also arranged a free room upgrade. Plans truly do change. While waiting at Puning high-speed rail station, I was informed that my train would be delayed by about 40 minutes. I contacted Linna immediately to avoid having the hotel car wait unnecessarily, but she informed me that the hotel's pick-up vehicle had already departed. She instructed me to look for a staff member in a red uniform upon arrival. I actually felt a bit bad about the delay. Once the train arrived at Shantou Station, as I exited the gate, I saw a sharp-looking young man in a red uniform standing at the exit, looking directly at our train's exit. We made eye contact instantly. He politely asked for my surname and confirmed some basic check-in information, then enthusiastically helped us with our luggage and guided us to the parking lot to get in the car (it felt quite fancy having a dedicated escort! 😜). During this time, he even called the driver to move to a more convenient pick-up spot to minimize our walking distance. After a few twists and turns, we finally arrived at the hotel. We quickly checked in, dropped off our luggage in the room, and began our culinary adventure. Given that it's an older five-star hotel, I must admit the facilities are a bit dated. The room also had some older fixtures and a faint smell of smoke. While the air conditioning seemed to help, an air purifier would have been even more effective in improving the room's scent. On a positive note, the water pressure in the room was excellent, making for a very comfortable and refreshing shower. The next day, when I contacted Linna to arrange a ride to the high-speed rail station, she was very proactive in communicating and coordinating with hotel management, even though our departure time was quite early (outside the hotel's normal shuttle hours). In the end, she ensured we arrived at the high-speed rail station safely and on time. To sum it up, while the hotel's hardware might not be the absolute best, the attentive and thoughtful service from the staff truly surprised and impressed me. This kind of warm service makes every guest feel genuinely cared for. For future stays in Shantou, I'll most likely choose the Imperial Hotel again. Such excellent service undoubtedly makes every guest feel comfortable and at ease."

"I chose Sheraton because I wanted to stay at a branded five-star hotel, and its location is excellent for shopping and dining. There don't seem to be many hotels with pools nearby, but Sheraton has one. I specifically packed swimsuits for my kids, but they were too exhausted from playing every day to actually go swimming. From upstairs, the pool looked quite nice though. They have robots for food delivery, and the staff provide the standard excellent service you'd expect from a major brand. Oh, and the beef hotpot recommended by the hotel was really good! I highly recommend staying here when visiting Shantou."

"I won't say anything else, just the lady at the front desk. We originally wanted to try other hotels this time to see how they were. It wasn't the first time we went to this one, so we wanted to try a different view. But they didn't answer our calls or reply to our private messages. Later they said we just needed to go there to check in. I asked them who they were looking for to check in, but there was no one. The lady here is nicer and the view from the room is better too. This is the one from now on."

"Came to Shantou for a short family vacation, and choosing the Oriental Century Hotel was absolutely the right decision! The moment we stepped into the lobby, we were immediately impressed. The ceiling was incredibly high and spacious, with a black grand piano in the center. The marble floor was gleaming, giving the place a very grand feel. There were also photo-op spots with a strong Chaoshan flavor, featuring bamboo chairs paired with red lanterns, printed with interesting local proverbs. Further inside, we even saw Lu Ye Ye's floral shop, and the entire hallway looked very tasteful. The hotel also has a Yinxin Bureau exhibition area. Having previously watched 'A Letter to Grandma,' seeing these preserved old overseas Chinese letters firsthand really moved me. The sea-view king room we stayed in was quite spacious, with a full wall of floor-to-ceiling windows overlooking the inner bay – the view was truly incredible. The vintage bedside lamps created a lovely ambiance, and the room was equipped with a capsule coffee machine. The bedding was soft and very comfortable, and there was a lounge sofa by the window where we could sit and quietly gaze at the sea, feeling incredibly relaxed. The bathroom had a Dyson hairdryer, and the bathtub even came with a disposable tub liner – many small details were very thoughtfully considered. In the afternoon, we headed to the outdoor pool on the 5th floor. The stairwell was adorned with a row of golden glass fish decorations, both exquisite and photo-worthy. The pool faces the sea directly, with lounge chairs by the side, making it incredibly pleasant to enjoy the sea breeze. The pool water looked sparkling clean. The buffet restaurant was elegantly decorated, and the dining areas were neatly organized. The breakfast selection was very rich, making for an absolutely fantastic experience. Whether it was the environment, the facilities, or the staff's service, everything was top-notch. This stay was truly wonderful and comforting!"

"Our stay was absolutely perfect! The hygiene and environment were the biggest highlights – it felt so cozy and comfortable. The staff were attentive and thoughtful, and our room was tidied up perfectly every day. There wasn't a speck of dust on the curtains or furniture, and the facilities were complete and spotless. Excellent value for money! Plus, there are plenty of dining and entertainment options nearby. I highly recommend this place to anyone looking for a comfortable and welcoming stay."

"My stay at the Shantou Masuland B&B was beyond expectation and I have to give it a thumbs up! From the moment I stepped into the hotel lobby, I felt a sense of genuine hospitality. The front desk staff were friendly and helpful, and the check-in process was incredibly quick. They also provided detailed information about the hotel's facilities and nearby amenities, making me feel instantly at home. Our room was even more pleasantly surprised. It was spacious and bright, warmly and elegantly decorated, and spotlessly clean, even down to the corners. The bedding was soft and comfortable, and the pillows were the perfect height, ensuring a wonderful night's sleep. The room was also well-equipped, with excellent air conditioning, excellent heating and cooling, and reliable hot water. The toiletries were fresh and fragrant, and every detail was meticulously thought out. The hotel's restaurant is also worth a mention. The breakfast menu is diverse, featuring both Chinese and Western dishes. The ingredients are fresh and delicious, catering to every taste. The dining environment is also clean and comfortable, and the waiters promptly cleared the table, providing attentive service. The hotel's location is also excellent, conveniently located near subway and bus stops. Numerous shopping malls and restaurants are also nearby, offering everything from entertainment and dining options. Overall, it was a very pleasant stay. The service, cleanliness, and facilities were impeccable. I'll definitely stay here again next time I'm in the city, and I highly recommend it to anyone planning a trip!"

"I frequently travel to Shantou for business, and this was my first time staying in Chenghai. I was pleasantly surprised to find such a great hotel here. It's centrally located, making it convenient to get around, and there are plenty of dining options nearby. The room type was also good, and I had a very comfortable stay. The housekeeping staff were polite and enthusiastic, and the front desk staff were attentive, friendly, and highly professional. They made me feel more at ease and comfortable than any other hotel front desk I've encountered, especially Ms. Chen Xu and Ms. Zihan, who proactively communicated and helped resolve any issues. The breakfast was also good, and the best part is that it's served for an extended period, accommodating different people's needs. The only minor drawback is that the sofa covers or slipcovers in the lobby could use an update."