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9.4/10
Amazing
GGuest UserWe absolutely loved our stay at this hotel. It’s conveniently located near major tourist attractions, which made exploring the city very easy. The rooms are large, spacious, and extremely comfortable. The hotel also has a spa and a well-equipped gym for guests. However, the women’s spa could use some improvements compared to the men’s spa. The staff provided incredible service throughout our stay, and they even offered us a late check-out. Highly recommended!
XxxlimThe location is excellent n it is right in the center of medan city.
There is a big mall: delipark mall right opposite the hotel w Sogo as the anchor departal store.
There r many eateries n cinema available on the top floor.
The security of the hotel is very tight that makes me feel safe...
The staff over there r there to welcome us to the hotel
AAnonymous UserOur 2 nites stay was comfortable. Fluffy pillow and great bed. Buffet breakfast on Sat morning was great but it was not that good on Sunday morning. Receptionist was very helpful and friendly.
GGuest UserRoom is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!
DDarwin KI had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
Bboon22Room is clean with all amenities including a safe box but is small. Some distance away from major happenings except the malls( Cambridge/Sun plaza), which also need 15-20 min walk. Breakfast is not good. Parking is provided though.
GGuest UserThe hotel location is quite strategic, the receptionist is friendly, the hotel cleanliness is lacking, there is dust in the room, the facilities are lacking, the key doesn't work
AAuric LimTrip.com is bad rating 8.5 / 10 for cleaningness. My children entering hotel request to change hotel. Badly cannot change hotel. Trip.com simply promoting a hotel without audit another word blindly recommendation. The picture show tidy and clean and comfort but end up my children told me the bedsheet supposed to be white but in actually is grey.