Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 12, 2024
Fajar Nugraha Suparyo
The location is easy to find, the AC is really cold, the mattress is soft, the toilet is small but clean.
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Price per night from:€14
Posted on Jan 18, 2026
Guest User
Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).
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Price per night from:€22
Posted on Jan 19, 2026|Deluxe King Room
Peachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
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Price per night from:€60
Posted on Mar 24, 2026|Superior Deluxe Twin Room
Desmond solo travelThe lobby is well maintained. But a bit small. Once many ppl will feel crammed. The room is good but a bit run down. The furnitures should do some painting touch up. I like the gym with glass panel and roof. The pool a bit small. It's Raya season so many kids at the pool can't enjoy much.
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Price per night from:€20
Posted on Feb 3, 2026
Guest UserWe stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.
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Price per night from:€22
Posted on Apr 23, 2025|Superior Twin Room
Ying YuhHad a great stay at this hotel! The place was clean, safe, and the staff were all very friendly and helpful. It’s conveniently located near the city center, which made it easy to get around. Highly recommend!
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Price per night from:€15
Posted on Jan 7, 2026
Guest User
fast respon, clean dan tiba sore. kamar yg sy minta no smoking ternyata bagus loh. thanks
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Price per night from:€22
Posted on Dec 24, 2025|Superior Room with Double Bed
Guest UserI always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
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Price per night from:€20
Posted on Dec 27, 2024|Deluxe Room
Sleepyhead_TravellerFirst of all .. they gave me smoking room even though they knows we have babies. Second I’ve complained about this luckily they handle it very well . And the chairs in the room has nail exposed and almost cut my finger. Such a this issue basically they can handle . Overall everything good .
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Price per night from:€20
Posted on Oct 6, 2025
Ricca
Nice hotel..Breakfast is good..I will stay at this hotel again if i go to Medan..
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Price per night from:€20