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9.3/10
Great
GGuest UserThis hotel represents exceptional value for money, with quality rooms and exceptional services. I stayed 3 nights in April 2026, and i have wonderful view on the 8 floor. This trip was combination of business and pleasure. The breakfast had a range of options, catering for western and Indonesian tastes. However, it would be nice if milk was refrigerated, as with other Marriot group properties in Bal. There is a supermarket across the street and very large hypermarket about 5 minute walk from the hotel. An excellent bakery is 2 minute walk from the hotel. This hotel is not near major shopping malls, but they can be easily reaching via a grab taxi for about $2 in 10 mins. The bed was super comfy and arm chair was great. However, the desk height was not really appropriate and do not sufficient for business work. However, I completed most work in the armchair with pillows for the laptop. Excellent range of TV channels including BBC and CNN. An ice bucket costs 50,000 IDR. ($4 Aus dollars) I used the pool which was great on 2nd floor with city views. Unfortunately, the hotel is situated on extremely busy road and be careful when walking on the sidewalks (footpaths), it can be easy to fall. Still, I would highly recommended this hotel for the price paid and outstanding service and room quality for 4 star establishment. .
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
AAnonymous UserThe environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.
YYing YuhHad a great stay at this hotel! The place was clean, safe, and the staff were all very friendly and helpful. It’s conveniently located near the city center, which made it easy to get around. Highly recommend!
GGuest UserI always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
AazmismeIt is a good hotel but needs to maintain its facilities. Food was good too. It says new normal but they are stuck at covid still with the barriers at the reception. Posters about covid are everywhere.
SSky Night 25Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
Bboon22Room is clean with all amenities including a safe box but is small. Some distance away from major happenings except the malls( Cambridge/Sun plaza), which also need 15-20 min walk. Breakfast is not good. Parking is provided though.