Medan Hotels with Gym

The staffs were very friendly and helpful. Service with a smile. The location was great and the hotel was clean and orderly.We got our room at 20th floor with good view of the city The amenities were all functioning especially the gym, sauna, steambath and jacuzzi. The f&b staff were also very helpful and obliging. Only 1 incident where a female guest brought her 2 sons about 12 years old into the female section of the sauna/steambath/jacuzzi area which was distressing to my wife. The staff on duty was not around to help correct the situation. Nevertheless upon our complaint they were very apologetic n assured us it was an oversight n necessary action will be taken to avoid its recurrence. Overall we thoroughly enjoyed our stay there n also ate at their Jade Restaurant on 2 occasions. We have no doubt we will be back to this hotel in future

Overall good, clean room dan good breakfast (they serve local food), excellent location, just walking distance from train station to airport

Everything was good, except for one thing: I booked two nights in a smoking room, but on the first night, I was given a non-smoking room. I only got a smoking room on the second night. Also, on the second night, my family and I wanted to use the pool at 7 PM, but we weren't allowed because it was being used for a wedding dinner. Even though the pool is supposed to be an amenity for guests.

Don’t judge the hotel based on how it looks from outside as it might look like a run down building! The room is good, you get what you pay. Breakfast is good, local indonesian breakfast. The best part about this hotel is the staff. They might not be a 5 star hotel (I think) but the hospitality is 5 star! (From the staffs in the entrance area, to the reception counter, restaurants to the cleaning staff!) Kudos to the whole team! The location outside the hotel might be a bit creepy after 10pm to walk around because it’s dark. But don’t worry there’s always at least 2 staffs at the door and if you’re taking e-hailing service you’ll be fine, just don’t walk outside alone.

I always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.  Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

This is hotel was rebranded from Radisson to aiho .. still good condition... The checkin process also excellent.. within 5 minutes I can go straight way to my room.. the only problem is they only have 2 elevator.. sometimes in of that not functioning due to maintenance service..

Hotel is in good location. Staff service was good and the breakfast was good too. However I had a bad experience with their in-hotel massage service. At the end of the massage, she insisted that I tipped her and told me that the price on the flyer was the old price. When I asked what’s the new price, she couldnt answer me. She stood in the room and didn’t want to leave unless I tipped her, saying that the other hotels charge more expensive. I told her the price is already not that cheap. In the end, i gave her a small tip and she finally left. Other than this bad experience, the hotel is quite ok for stay.

Excellent hotel, clean and big room, delicious meals, and strategically located.

The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered. However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better. Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.