Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 29, 2026
Janet Chek
The hotel staff were very friendly; whenever there was a name change, they immediately contacted me to confirm the details were correct. I was very satisfied with my stay. They also offer a free airport shuttle service. Upon check-in, they mentioned they highly value privacy, so you need to contact them in advance if you want your room cleaned. There's no in-room phone; all communication is done via WhatsApp. The front desk would message to ask what time was convenient for housekeeping. Breakfast reservations can also be made through WhatsApp. The bed was very comfortable, and I was most satisfied with the unlimited complimentary bottled water. Soft drinks were also provided free of charge.
Show more
Price per night from:HK$1,322
Posted on Mar 29, 2026
Guest User
We received a very warm and attentive welcome upon arriving at the hotel, which made the check-in process smooth and pleasant. After settling in, we headed to Hava Restaurant for dinner, where they serve Indian cuisine. The food was delicious, and the experience was made even more special by the beautiful sunset views while we dined. Although the food was a bit on the pricey side, it was well worth it for the overall experience. The staff were exceptionally friendly and thoughtful—they even remembered our kids’ names, which added a personal touch to our stay.
The resort itself is well-equipped, offering complimentary buggy services and bicycle rentals, making it easy and fun to get around. The place is quite and spacious, it is truly an ideal destination for relaxation.
We had such a wonderful time that we would love to come back again, especially with our parents next time.
Show more
Price per night from:HK$6,618
Posted on Apr 11, 2026|One Bedroom Garden View Suite
Guest UserThe hotel is located on a private island, which was a fun experience as we had to take the free shuttle boat provided by the hotel to get in and out. The boats ran frequently. One evening, even though it wasn't shuttle time, they arranged a special boat just for me to go back to the hotel and rest. I booked a one-bedroom suite, but the hotel upgraded me to a two-bedroom suite. Both were over 100 square meters, but the extra room added more functionality, which was perfect for us as we just wanted to relax at the hotel. The three of us had a wonderful rest. There's a private beach, though the sand isn't very fine, and the sea in Langkawi generally isn't the clearest. Breakfast was hit or miss; sometimes good, sometimes not so good. Compared to another hotel we stayed at, we were very satisfied here. We were the only three Chinese guests at the hotel. The front desk staff had a strong English accent, but my child's English is good, so it wasn't an issue for us. The swimming pool water wasn't crystal clear; it was a bit murky. The service in Malaysia felt very straightforward, without much smiling, which might be a cultural thing. Overall, I highly recommend this hotel.
Show more
Price per night from:HK$994
Posted on May 18, 2026
WasabiRFacilities: While not a brand-new hotel, it boasts its own nature reserve ambiance. All rooms are individual wooden bungalows, offering different mountain and ocean views! The rooms are spacious! The balcony is very comfortable!
Hygiene: The cleaning was excellent and very thorough!
Environment: As soon as you enter, it feels like a giant natural garden combining forest and ocean. You can spot dusky leaf monkeys and hornbills everywhere, truly a wonderful ecosystem! There's no need to go out to see any other attractions when you're here! The pool is also very comfortable, not crowded, and the drinks at the pool bar are delicious!
Service: Excellent! I received a birthday surprise, a handwritten blessing, a birthday cake, and an upgrade to a sea-view wooden chalet. The hotel is truly thoughtful and generous. They wished me a happy birthday during check-in, and the room was decorated with a little surprise! It feels like the hotel genuinely cares about guests' special occasions, even though I hadn't requested any of these in advance! So, I was very touched!
Show more
Price per night from:HK$948
Posted on May 10, 2026|Deluxe Ocean View Queen Queen
Guest UserOur stay at Parkroyal Langkawi (Timeless Love By The Sea package) in Chenang was one of the highlights of our extended Malaysia trip.
We hadn’t originally planned to stay here. While walking the full length of the lively Chenang beach from our Airbnb, we wandered into the hotel grounds and were immediately impressed by the well-maintained facilities and beautiful beachfront.
What we thought was a private beach turned out to be wonderfully welcoming. We sat on the deck chairs, watched a couple enjoying a romantic beach dinner, and decided we wanted that experience too.
After checking the rates, we found the pricing reasonable for a family. We booked directly with the hotel for two nights in a Premier Ocean View King Room, followed by two nights in Deluxe Ocean View Double Queen rooms via Trip.com.
The entire experience truly felt 5-star. We had read mixed reviews beforehand and went in with realistic expectations, but we were pleasantly surprised — almost everything exceeded what we anticipated.
Check-in & Service
On arrival, Hafeez handled our check-in smoothly. Since we were already on the island, we didn’t need the airport transfer, but we asked about using the return transfer for our whole family (including children arriving later). Concierge Saravannan went above and beyond by crediting the value of both transfers toward a larger 6-seater vehicle. We only needed a small Grab for the rest. This flexibility left a strong first impression.
The Room
Our Premier Ocean View Room (922) was excellent — stunning sea views, a large circular bathtub, an incredibly comfortable bed, and luxurious shower facilities. Minor signs of wear were easy to overlook. The room was high enough to avoid most pool and jet-ski noise, and we even enjoyed distant fireworks. The welcome chocolate pralines and sparkling wine were lovely touches.
Dining
The daily buffet breakfast was superb — a generous spread of Western and local dishes. We ate so well that lunch was rarely needed.
Our first dinner at Cassia was decent, especially the sweet-and-sour fish with its nice charred flavour, though the pasta portion was small. Direct booking gave us RM50 F&B credit per day, which added good value.
The undisputed highlight was our Candlelight Dinner on the lawn facing the beach. The beautifully decorated table made us feel like royalty. Service from Faheem, a 21-year-old staff member, was outstanding — attentive and proactive. A brief rain shower interrupted us after the first two courses, but the team quickly moved us into Lancava with the same setup. The food was excellent, especially the Sea Bass and Vongole pasta (flavourful clams with no fishy taste). The chef Mr Zul even came out personally to explain the dish.
We saved dessert for the Ocean View Lounge, where Izzat served us cake and complimentary coffee. The coordination across departments was impressive.
Second Stay & Family Time
For our second subsequent booking, the hotel prepared one of the Deluxe Ocean View Double Queen rooms early. A porter moved all our luggage so we could relax comfortably. The kids loved the pool, organised activities, playground, and kids’ club. The Deluxe rooms were spacious, though the sliding door sensor was overly sensitive compared to our Premier room.
We enjoyed stepping out for affordable local food just across the street or into bustling Chenang. Breakfast was peaceful when we went early (7–8 am).
This is one of the most detailed reviews I’ve ever written, but Parkroyal Langkawi genuinely earned it. From the warm Malaysian hospitality and constant smiles to the thoughtful service touches, every staff member helped create wonderful memories. It was the perfect relaxing end to our Malaysia trip — money very well spent.
We’d like to extend our sincere thanks to the entire team!
Show more
Price per night from:HK$1,931
Posted on Feb 27, 2026
Guest User
We enjoyed the hotel very much. Breakfast was good and plentiful. Since it is not a large hotel, it is never too busy by the pool or the beach even though the hotel was completely full during chinese new year. We walked over to westin next door for a bigger selection of food.
Show more
Price per night from:HK$4,796
Posted on May 5, 2026
Guest User
I blindly chose this hotel and stayed for 5 consecutive days, ready to just relax. Overall, I'm quite satisfied. The hotel is located by the sea and near the mountains, about a 30-minute drive from Cenang Beach, making it relatively quiet. If you need to go out, taking a taxi is very convenient. The hotel has several swimming pools, which are great for kids. My child didn't want to leave the pool once they got in, and you can order drinks right by the poolside, which is very handy. The breakfast variety changes a bit, and the eggs + pancakes pictured were delicious – the sauce was definitely the highlight. The staff were all quite friendly and greeted me warmly whenever we met.
Show more
Price per night from:HK$1,291
Posted on Jun 18, 2026
Anonymous UserThe front desk staff were pleasant and welcoming, taking the time to explain the facilities and amenities available around the property. However, the check-in process felt somewhat disorganized, as our passports were collected and we were asked to wait at the side without much further guidance.
The room itself was spacious, clean, and comfortable. We were pleasantly surprised to find the bed beautifully decorated with towel art, along with a complimentary dessert after we made a special request, despite having no expectations of receiving anything from the hotel. My husband and I truly appreciated the thoughtful gesture, it made us feel warmly welcomed.
Unfortunately, the breakfast experience did not quite meet the standards we would expect from a 5-star hotel. The staff appeared somewhat inexperienced, and service was inconsistent. When we arrived, there were no available tables, yet we were instructed to enter and find a table ourselves. This left us feeling awkward as we stood around waiting for other guests to finish their meals. What made the experience more disappointing was that a family who arrived after us was promptly escorted to a table, while we were left to continue waiting, which felt unfair. We also had to repeatedly request utensils as some tables were properly set while others were not. While these may seem like minor issues individually, together they affected the overall dining experience and fell short of the level of service we would expect from a hotel that positions itself as a 5-star property.
Overall, we enjoyed the room, hospitality, and thoughtful touches provided by the hotel. The stay had many positive aspects, but improvements in breakfast operations and service consistency would go a long way toward delivering the luxury experience that guests expect.
Show more
Price per night from:HK$1,183
Posted on Feb 21, 2026
Guest User
If you're traveling with kids, book a room by the pool. Just slide the glass door and you're right in the water. The breakfast is really good, with a lot of protein. Refill service is super fast. Even during busy season, the buffet stays well-stocked through breakfast. The beach has plenty of sun beds, and the spot itself is fantastic. That said, in my experience, the jet skis and other activities make the beach and nearby area feel more commercial than private. It’s not your typical huge resort with buggies and all-inclusive, but it’s perfect for a quick two-night stay, good breakfast, clean beach, and sunbathing.. Cenang Mall is about a 15-minute walk, and there are lots of small restaurants nearby. Keep in mind, when we stayed there, there was construction next door, so the views and noises weren’t ideal for a holiday.
Show more
Price per night from:HK$629
Posted on Feb 21, 2026|Studio Suite
NiliudashuThis hotel was just a place to crash; we were out all day anyway, so we didn't expect much. The location is excellent, right in town. Across the street, there's a duty-free chocolate shop, and plenty of food options within a few blocks. It's also beachfront, so you can catch the sunrise. We booked a suite, which was spacious, but the facilities were quite outdated. The hot water was intermittent, and it seemed like there was no hot water at all late at night! I left my swim trunks in the room and called customer service to ask about them. I figured if they found them, I'd just take a taxi back from Berjaya to pick them up. The first time I called, a man answered and said he'd look for them. When I called again, a woman answered. I'm not sure if she didn't understand English or what, but she just mumbled and rambled for a while before abruptly hanging up on me. Since I was short on time, I just gave up and bought new ones.
The breakfast was mediocre, with limited choices. Just enough to grab a bite.
The gym is tiny and the equipment is old, but nobody supervises it, and hardly anyone uses it. You just swipe your card to enter, so it's practically 24 hours. It was sufficient for my workout needs.
The infinity pool has a nice view, and my kids loved it. There were a lot of Indian people diving and having 'doggy paddle' races, making the pool quite chaotic, and nobody seemed to be managing it. The Indian 'doggy paddle' is hilarious; it's not the first time I've seen it, I've seen it countless times now! I even wonder if it's some kind of Indian national art form? The key thing is, this stroke is exhausting and inefficient, yet they all seem to enjoy it immensely 😂
Show more
Price per night from:HK$469