Ottawa Hotels with Pools

My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

Booked this hotel last minute as we had to stay one extra night in the city and it was really amazing! This is a hotel I would definitely go back! The lady at the counter was extremely nice and she spoke Portuguese! She was really happy to be able to speak with us in Portuguese and we were happy she spoke Portuguese! The hotel location is really good, downtown near the parliament, and the room was amazing! Really big and spacious studio with a kitchen and a living room. Bed was really comfortable but the sofa bed was not that good (as in all hotels). Toilet was big and had all the amenities. Breakfast was good and had eggs, bacon, fruits, cereals, fresh waffles, chia pudding, bread, … They have private parking at an extra fee but the entrance is really narrow. There’s also street parking around at a fee.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

As a family of three, we really enjoyed our stay at the hotel, I definitely book again. Very close to shopping and highway 417. Hotel located in a very quiet area. I should thank Mr. Soheil at Reception who was very kind and helpful. Breakfast was also very good included hot/cold meals and fluits

This was my first time staying in Ottawa, and I found the hotel to be very conveniently located. The room was spotlessly clean, and the bedding was incredibly comfortable. They offered a fantastic, varied breakfast, and the pool and gym facilities were excellent. It's also just a short distance from the local commercial areas and Parliament Hill.

The room was quite comfortable, and the bedding was just right. Overall, the hotel felt pretty good. Its location, right in the heart of the city, is particularly convenient for transportation and city walks. The front desk staff were very enthusiastic, always offering warm walnut pie, which made up for the slight inconvenience of the lobby renovation. They say it'll be finished in May, and looking at the renderings, the newly renovated lobby seems promising. There's one slightly unpleasant incident I'd like to mention. We booked a room with breakfast, and on the first morning, we went to the restaurant. After registering our room number at the entrance, the server immediately asked if we'd like coffee or tea. I asked for a double espresso, and she cheerfully arranged our seating while talking, which felt quite good. However, as our meal was nearing its end, the server presented a bill saying the coffee was an extra charge. This approach felt a bit disingenuous, and it's the first time I've encountered such a thing. I was a bit unhappy and immediately asked the server why they didn't inform us upfront when we were at the entrance. In our usual way of thinking, coffee with breakfast is perfectly normal. Seeing our displeasure, and noticing the $10 CAD tip we left on the table, the server beamed and said she would take care of the coffee bill, implying it wouldn't be charged. However, three days later, it still appeared on the bill at check-out. Although it was only $4 CAD, that's not the point. I complained about it at the front desk, and they also agreed that such a practice was inappropriate and offered to re-print the bill and refund me. I didn't want the hassle and declined. I'm only mentioning this in hopes that they won't resort to what frankly feels like a deceptive tactic in the future. Perhaps it was an individual server's action, but it ultimately affects the Hilton group's image. Because of this, I'd also like to offer a friendly tip to future guests.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

Great hotel, great location and excellent front of house reception team with a warm welcome. Rooms are large but need a refurbishment as looking a tad worn and tatty. I understand that some refurbishment is in progress to the rooms and restaurant. Beware: our holding deposit had not been returned after we checked out on June. 11, even though there was no spend on the room. Even after 8 days, I cannot get my deposit returned - so recommend you insist on a return on checkout.

The breakfast is rubbish, typically American, so there is nothing. Those who say it is good have obviously never been to hotels on other continents. The location is good, right on the edge of downtown Ottawa, so you can easily walk to the center. Parking is limited, so if you don't make a reservation in time in the morning, you won't have a place to park in the hotel, but there is a garage 5 minutes' walk away, which is also cheaper and can be easily walked. The biggest drawback of the hotel is that it is located next to the center for the homeless, and unfortunately many of them are not very clear-headed and it is very unpleasant to walk by them, day or night.

A particularly good check-in experience. The front desk is friendly. They can cook, which solves the embarrassment of not being able to find food on Christmas Eve. The air conditioner in the room is a bit loud. This is the only drawback.