Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 5, 2025
Guest User
A Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:SGD 1,216
Posted on Aug 11, 2026|Superior Double Room
Chewy93Great location right next to Kyoto station. Very beautiful lobby and huge room. No view as it is in a small street to the side of Kyoto station. Very convenient and next to taxi station. The hotel believes in sustainability so all your amenities like toothbrush and paste, shavers etc need to be requested on the iPad or asked at reception. There is a Lawson and 711 within a minute from the hotel.
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Price per night from:SGD 439
Posted on Oct 17, 2025
Mumutu0417
My Kyoto trip was particularly satisfying with this Kyoto townhouse. It had a garden, a private hot spring bath, and was brimming with Japanese charm. The breakfasts were especially delightful, with a wide variety and different dishes each day. After breakfast, there was also a traditional Kyoto matcha and carefully selected sweets; the owner even patiently explained the proper way to drink the matcha.
It's a bit far from the subway, but there are several bus stops nearby, making it quite convenient. Strolling along Kyoto's charming streets and discovering hidden gems of little shops was also a delightful experience.
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Price per night from:SGD 363
Posted on Jul 19, 2026|Standard , 2 Beds
Guest UserThe hotel's location is fantastic! It's a two-minute walk to the Kawaramachi shopping district, making it incredibly convenient for shopping and catching the subway. Plus, there's a yakiniku restaurant right next to the hotel that's delicious and very reasonably priced. A great experience overall!
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Price per night from:SGD 106
Posted on Mar 21, 2026
Julianto Chuen
+ this hotel 01 station only from Kyoto Station, using metro and stop at Koji Station , and then walking about 15minutes to the hotel
+ The easy way to reach this hotel is using bus, and stop at Kujo Omiya. Many bus have direct route to Gion, and other tourist spot (about 30 minutes riding). Please take a notes, this hotel is not in tourist area, very quiet and you will meet with many local people here.
+ this hotel have a concierge and standby staff, so you can keep the luggage before checkin.
+ this hotel is very new, i think maybe open early 2026, when we proceed for the check in, the hotel staff gave us some welcoming gift, and we can saw many flowers buoquet there. And the good news, yes they have an elevator, so no issue for thise who bring big luggage
+ Room very clean and tidy. We book for 03 persons, and they prepare room with 04 twin beds (separate 02 rooms). Inside room have bathtub, laundry, kitchen + equipment, and 01 dining table.
+ I think maybe this is the best hotel we stay at Japan. Very modern, all brand new, many USB port inside the room, wifi connection is strong, really quiet and really convenient for stay
+ around 05 minutes walking, you will find japanese ramen noodle resto, and also local mini market.
- a little bit troublesome for communicate with the hotel staff, because when we want to make sure about Yamato Delivery Service to this hotel, it was so hard to reach to hotel staff throung phone / email. When we asking to the hotel staff about this, they said they not receiving any chat from the trip.com / ******* platform. I dont know where is the issue, maybe because this hotel very new or they are not ready yet for the online communication
Please take a notes that you have to pay kyoto city tax. We stay for 02 night, and we pay JPY 1.600 total
Overall it was a nice stay, and definitely really recomend this hotel for stay at Kyoto.
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Price per night from:SGD 138
Posted on Mar 12, 2026
Anonymous User
The concierge team is really resourceful and helpful when we asked about luggage delivery service, thumbs up for their service. Just love everything about the hotel, excellent hospitality, great location, beautiful design, spacious room, comfortable bed and etc. Breakfast with huge selection including some Thai dishes, crispy bacons ever, just amazing. It was really great value for the money, highly recommended!
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Price per night from:SGD 342
Posted on Dec 2, 2024|Bed In Bed In 4-Bed Mixed Dormitory
Guest UserI live on the upper bunk. After checking in, the boss gave me a door code so that you can open the door when you come back late. After 11 o'clock, the boss is not in the store and has to go home. At about 5 o'clock, the boss started to prepare breakfast. The main advantages of this restaurant are: 1. The boss has a good service attitude and a warm atmosphere; 2. The breakfast made by the boss is the biggest highlight, free, with a wide variety of ingredients and relatively fresh; free coffee is provided in the evening; 3. There is a small courtyard, which is convenient for smokers to satisfy their craving; 4. It is very close to Dongshan Metro Station, only minutes' walk away; 5. The price is relatively affordable. If there is a shortcoming, the space in Room 9 is a bit cramped, but for backpackers, it doesn’t matter. It seems a bit small and a little inconvenient for those with a family.
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Price per night from:SGD 41
Posted on Jul 28, 2026|Standard Twin Room Non-smoking
Guest UserIt was extremely hot during our stay in Kyoto. Fortunately, the hotel is located right next to Kyoto Station, which made getting around much easier and helped us save energy in the intense heat.
We chose to pay extra for larger rooms, and they were spacious and comfortable. Since we had a late evening flight, we paid around JP¥14,800 to extend one room until 6:00 pm for a late check-out. While it was convenient, we felt JP¥14,800 was quite expensive for just a few extra hours.
One thing we found surprising was that hotel guests still had to pay extra JP ¥1,000 per person to use the swimming pool. We thought this was rather unusual for a hotel of this standard.
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Price per night from:SGD 160
Posted on May 29, 2026
Rahul Kamal RajIt was a nice hotel to stay and we had a lovely balcony room which we cherished. The room has no daily room services so the room cleanliness is up to you. They have the required tools to keep it clean but after back to back days of 14/15 hours outside trying to make the most of your days in Japan you will most likely not think about cleaning your hotel room!
Staff are friendly and try their best to help.
They said there was no iron but then the next day I saw an iron set with the staff on the reception so not sure if there was a miscommunication with my request preciously, which was annoying but not the end of the world.
They do have free to use washing machines for your laundry just make sure you fully understand the instructions on the machine before using as I managed to make a normal wash into 9 hours of wash and dry and worrying about my clothes 😂😂 Oops!
If you are a first time tourist to Kyoto the location will make it very difficult for you to make the most of your day as you will be rushing back to make the last bus as the train lines are not amazing in this location. But if your looking for more chilled out peaceful local life there are lots of great local restaurants to attend and I would highly recommend take a look at 2254 hotel & lounge for a very aesthetically pleasing coffee and relax cafe work vibe. There are no bar or drink services in Dash Living Gojo but you have very close by a 7/11 and Lawsons.
Overall enjoyed the room and the atmosphere of the location but it’s probably not ideal if you are planning a very intense tourist heavy itinerary for Kyoto.
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Price per night from:SGD 73
Posted on May 6, 2026
Anonymous UserThe best out of the best htl we were at Kyoto. Everything was so good including the front desk. We would like to extend our stay unfortunately rooms were all sold out . Room are quite spacious if compare the rest of the Kyoto hotels. Love to come back here again .
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Price per night from:SGD 52