Hotel near Shenzhen bay Mixc/Shenzhen Talent Park,Shenzhen
Featured facilities: Executive Lounge, Restaurant
Excellent
1102 reviews
9.7/10
1 night
From €81
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9.7/10
Excellent
LLainey15This place is INCREDIBLE . Huge lobby with friendly staff to greet you and help you with queries. One particular girl helped us check in and added us on WeChat so we could ask her any questions any time. The reception staff and ropeu verify our WeChat accounts. There is also 24hr security . Huge dining area and restaurant with delicious breakfast from 6am - 10am both Chinese and European styled buffet items. Our room in particular was immaculate . Huge room and cleanliness was amazing as we are very particular but no corner was missed. Bathroom with two seperate sinks and seperate closed off toilet and shower were great not to mention toilet has a bidet and shower is HUGE . Aircon is strong. Bed is huge . View is over the streets and can see high rises in distance. You are also walking distance to the Huaqiangbei tech markets, a Family mart, McDonalds , and many many more shops and restaurants as well as a metro station just outside the lobby. Smoking area right outside the door and very convenient entrance where there is no issue catching Didi or taxis from. You also get a free afternoon snack mini buffet from 3pm-5pm and a free evening snack from 9pm - 10pm. Cannot fault this hotel it was luxurious . Water pressure is also very good and immediate hot/cold . There is also 24hour gym and free Landry service and robots bring your ordered food to your door. Thank you would love to stay here again.a
Hotel near Huaqiangbei Area, Shenzhen 3.1% of visitors choose this area
Price per night from:€70
9.6/10
Excellent
MMuga nnThe loft design with the large sofa is perfect for families with two children, offering plenty of sleeping space. The hotel has a strong industrial design aesthetic throughout. The restaurant on the first floor serves delicious food, and they offer complimentary coffee and craft beer. The slogans placed around the hotel enhance the interaction between the hotel and its guests.
GGuest UserPros
- Both our rooms at level 10 were relatively close to each other facing the Wong Tee Plaza. It might be a way of the said front desk staff allocating these rooms to us to compensate for our unpleasant check in experience (see below). Spectacular views and we managed to spectate the night light show on Saturday without needing to go to the Civic Centre.
- Facilities are great including 24-hour well equipped gym and sauna (best of all hotels in China we experienced so far).
- Rooms are relatively new and fully equipped with necessities, has a dyson air dryer, Toto automatic toilet, automated curtains and a steamer to iron the clothes.
- Breakfast had a lot of varieties to offer (personally loved the oden and sushi section), good service too.
- Housekeeping was amazing. As I was leaving my room, Joy asked if we were interested in their laundry services and we declined as we do not have much laundry to do.
After the first day of housekeeping, she noticed we did simple laundry (1-2 pieces of undergarment) and offered us a complimentary mini laundry detergent. We appreciate her thoughtfulness despite the fact that we initially declined her services.
- Check out was relatively seamless, I believe it was the front office manager that managed our check out and explained the deposit refund procedures accordingly.
- Concierge was decent too as they suggested we are better off getting a Didi to transfer our move to our next destination, and helped us load our bags to the Didi.
Cons
The only downside experience was check in. We requested if it would be possible to have interconnecting rooms (all good if not, at least as close to each other as possible within the same floor). We were advised that given interconnecting rooms are not available for the same type of rooms:
1.The staff provided an offer (upgrade to one of the bigger rooms that has interconnecting room with free 3 days hotel breakfast for 2 out of 4 pax). The quote/offer was outside of our budget hence we declined the offer and we just accept our original booking via Trip.com with no interconnecting rooms.
2.After we declined, the staff informed us that she miscalculated the price (from RMB 31k down to RMB 20k) for the same offer. This is very odd/confusing to us especially with the price difference due to miscalculation, and she was trying to push this offer to us again which we declined. At this point, whatever price quoted to us of this offer lost its credibility and we proceeded to stick to our original booking.
3.The staff said that she will notify us via WeChat (she added us on WeChat) once the room is ready. Understood at that time it was before check in time (i.e. before 3pm) hence we decided to grab lunch and come back after the check in time.
It was past 3pm and we heard nothing from her upon returning to hotel and had to approach the front desk to ask for an update. The same staff managed to provide us key card for one of the rooms while the other room is still not ready (it was past 3:20pm at that time). She said that she will arrange one of her coworkers to deliver the keycards to us once that other room is ready. Around 3:50-4:20pm, we heard nothing (I walked past the other room and noted the housekeeping has finished cleaning up the room and left). I had to go to the front desk to request an update and eventually obtained the keycard.
I am not sure if the above stems from the individual's motivation or if this is part of the hotel's standard procedure to aggressively upsell (even if we already said no) or if the front desk is pressured to meet monthly KPIs, but that left us an unpleasant check in experience and obviously did not represent the check in hospitality standards of the hotel itself.
Aside from the check in, we loved everything hence we had to give 4 out of 5.
Hotel near Shenzhen Convention & Exhibition Center, Shenzhen 2.4% of visitors choose this area
Price per night from:€240
9.5/10
Outstanding
YYao0106Hygiene: The hygiene was impeccable.
Facilities: The large shower head was very comfortable, and the hot water came on quickly. The smart toilet was a nice convenience. They even provided bath bags for the bathtub. The pool was clean, and the poolside bar had a great vibe at night. There's also a robot that delivers takeaways.
Service: Every staff member I encountered was incredibly warm and friendly. The front desk was very professional and even gave us sand-digging tools. They upgraded our room type, and everyone would proactively greet us when we came and went. The new lady at the front desk had a very friendly smile. On the morning of April 9th, the housekeeping auntie on the 3rd floor was exceptionally good; she immediately provided anything guests needed and was very enthusiastic.
The hotel is right across from an outlet mall, which makes dining and shopping very convenient. Next time I'm in Dameisha, I will definitely stay here again.
Hotel near Dameisha Coastal Park/Xiaomeisha Resort, Shenzhen
Price per night from:€55
9.4/10
Outstanding
GGuest UserSumi, the Executive Lounge Supervisor, provided truly excellent service! The entire front office team was incredibly attentive. Leo and Natalie at the front desk, along with Kayla and Irene in the lounge, made me feel completely at home. I'll definitely be back, and I highly recommend everyone come and experience the best hotel in Shenzhen.
Hotel near Shenye Shangcheng/Lian Hua Shan Park, Shenzhen
Price per night from:€391
9.4/10
Outstanding
GGuest UserFor this price, being able to stay in an authentic sea-view room is incredible value for money, absolutely worth it! I've saved this place and will definitely choose it again next time. I genuinely recommend it to everyone! The service is excellent, and the environment is clean and hygienic. Staying here means you can not only go directly to the beach but also easily and conveniently visit nearby attractions. 👍
Hotel near Nan'ao, Shenzhen 1.1% of visitors choose this area
Price per night from:€32
9.4/10
Outstanding
GGuest UserThis stay was exceptionally comfortable, earning a heartfelt five-star review. The hotel boasts an excellent location with convenient transportation access and a full range of surrounding amenities, making daily commutes and dining incredibly easy. The lobby is elegant and spotless, exuding a calm and comfortable atmosphere. The guest rooms are spacious and airy, meticulously cleaned, with no unpleasant odors anywhere. The bedding is soft and gentle on the skin, providing an excellent rest and sleep experience. All in-room facilities are complete and functional, with a thoughtful and reasonable layout. The staff are warm, polite, and efficient in handling check-in and check-out, promptly and thoroughly responding to requests. Overall, the value for money is outstanding; both the service and hardware are highly satisfying. This will be my first choice for accommodation when traveling, and I will prioritize staying here for future trips. I sincerely recommend it to all travelers.
JJule_zHad a great stay!
The hotel's location is pretty good, close to the subway station, about a 10-minute walk. It's connected to 3 subway lines, making getting around very convenient, especially Line 11, which goes directly to the airport in less than an hour. There's also a shopping mall right next door, so shopping is a breeze.
I stayed in an executive room, and the layout and flow were very well-designed. Some of the facilities showed thoughtful attention to detail, and the British-style decor was very comfortable. The square bathtub was quite unique – it was great to watch TV while taking a bath. The double sinks were a nice touch, and the shower had excellent water pressure with a good hot water supply.
Room service was prompt, even though some amenities were out of stock. Their explanations and handling of the situation were spot-on, so I was still very impressed!
The breakfast had a wide variety of options, and the dining experience was good. Cheong fun (rice noodle rolls) and ramen were made to order, and there were cards on the tables to prevent long queues and crowding.
The lounge's afternoon tea had a rich selection and was delicious. The evening light meal was decent one day but not so good on another. The male staff in the lounge were very friendly and attentive, while the female staff were a bit more formal.
The gym and swimming pool were both quite clean. Overall, it was a very positive experience. Recommended!
Hotel near Shenzhen Convention & Exhibition Center, Shenzhen 2.4% of visitors choose this area
Price per night from:€99
9.2/10
Very Good
Bbost315The room was excellent, the facilities were great, the pool was fantastic, the service was superb, and the view was amazing. A few things really stood out: first, they thoughtfully gave us a complimentary breakfast since we were traveling with two kids; second, they arranged a room with a view of Window of the World for us; and third, even though our original room on the sixth floor already had a great view, when we expressed concerns about potential noise near the elevator (which turned out to be unfounded), the hotel staff went above and beyond by checking the Window of the World light show schedule to help us choose an alternative room. Overall, the service was exceptional, and I'll definitely choose The Westin Shenzhen Nanshan again next time!
Hotel near Window of the World/Shenzhen Happy Valley, Shenzhen 3.8% of visitors choose this area
Price per night from:€78
9.2/10
Very Good
GGuest UserThe room was spacious and pretty good, though I wasn't a fan of the sandalwood scent – not sure if it was an air freshener or something else. The staff were all very friendly and accommodating, actively fulfilling all our requests.
The location is excellent, very close to everything in Futian. The lobby was a bit hard to find; the entrance had promotional photos for a restaurant, so I actually thought it was a restaurant at first, but it turned out to be the lobby.
There was some construction happening on the way from the metro station, but we chose a larger room that wasn't facing the street, so we didn't hear any construction noise – it was very quiet.
The toiletries in the room smelled great, which was a nice touch.