Name: Epicurean Atlanta, Autograph Collection
Address: Atlanta, United States
Rating: 9

United Kingdom

London

United Arab Emirates

Dubai

United States

Atlanta

Türkiye

Istanbul

Chicago

Spokane

We had such an outstanding stay here for my birthday. Our experience started at reception the staff were so helpful, we arrived early before the check in time, this wasn’t an issue and were shown to an upgraded room. 
This hotel has so much history and wonderful architecture it’s a must to visit especially if you also like trains.  We can’t wait to return for our next visit. Thank you for such a memorable time.

While waiting for the airport pickup after checking out, the female reception approached me asking for payment for service charge. When I told her that I would complain to Trip.com for this extra charge, she said it was their discretion to charge this additional charge to the guests or not (what?) and I had the option not to pay. And I told her that I chose not to pay.

I am not sure what it is. But I felt something not right.

From the start until I left, I never felt welcome at this hotel. I will not stay at this hotel again.

The room is not big, and there is a bus stop at the door, but when we go out, we still need UBER or the subway. It takes about 20 minutes to walk to the subway station. There is a supermarket nearby. You can buy something in the supermarket a day in advance for breakfast. Because I used the car on my first day out, I put my subway card in another coat pocket. When I went back in the evening, the subway card in my pocket was gone. After I contacted the front desk, the result was as expected. So it feels a little bad.

This is by far one of the best hotels I’ve ever stayed at. The service from the staff was incredible, so thoughtful and kind. The room wasn’t ready for check in time unfortunately. The hotel is beautifully designed. I will definitely be back.

Very nice stay at the Bankside hotel though not without some difficulties. We had asked for a quiet room but were placed right next to the lift lobby and opposite the water dispenser, and with hard floors throughout the lift lobby and entrance area of the rooms this meant a LOT of noise coming in the room at all hours. In fairness, the front desk tried to find an alternative but it was not what we were looking for so we opted to stay where we were and made the best of it. 

Aside from this everything else about the stay was great, a really lovely modern hotel with very friendly and fun staff, great breakfast (though not cheap) and good location on the South Bank. 

We would definitely stay here again (though ask not to be in this room location). 

Special mention to breakfast staff who helped get extra fruit for our toddler and concierge who gave him Christmas gifts from the tree... lovely touches.

It was a really great stay. Grace and Mihail were very accommodating and the service was excellent. The location of the hotel is recommended as it is very central.

The hotel is located in the city center, quiet in the bustle, and within walking distance of many attractions such as Buckingham Palace, Westminster Abbey, Big Ben, and the London Eye. When we arrived, we were told that the reservation could not be found (probably due to an oversight by their reservation department). The suite for 3 people I booked was no longer available, and I was given two standard rooms, which was a timely solution to the problem.

The hotel itself has good environment, facilities and services, and the breakfast is quite rich. Regarding this hotel, there is an introduction on Zhihu that it was once a famous ”spy hotel”. If you are interested, you can check it out.

The bed was very comfortable and the front desk service was good.

The hotel was amazing all the staff are friendly. Room was really nice and clean. Would come back here again

The room was very clean, and the entire hotel had a unique and charming decor. The front desk service was excellent. This hotel offered a comfortable and peaceful stay. The guest rooms were clean and tidy, with modern and elegant furnishings. The staff were attentive, warm, and friendly. The hotel's location was convenient, close to all the places we wanted to visit. The breakfast selection was rich and delicious. Overall, it felt like great value for money and is perfect for both families and business travelers.

Facilities: Good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good facilities: good
Environment: Good, good, good

Huge thank you to the Team at Lapita, our go to home away from home! Thank you Stanley, Tara, Sanoj, Zain, Ojo, Pooh, Chathi and all who made us feel welcome. I cannot stress how wonderful the staff are at this hotel, they make you feel like you are part of their Lapita family. I encourage anyone and everyone to go and experience the hospitality of Lapita at least once!

Helped to arrange the room, Nour at the front desk is great, next to the city walk, very convenient

Excellent hotel, in an excellent location. Very nice rooms. Beautiful pool on the 3rd floor. Quite nice territory and a good beach. There are also disadvantages - there is construction near the pool on the street. Not noisy, not dusty, does not particularly interfere. But the sight of the crane certainly does not win. There are many activities on the beach, so there is always quite loud music. Lovers of a quiet holiday may not like it. Otherwise, great.

Very nice newer hotel. Service was ok. Security arrived quickly to reset the safe, though the maintenance staff couldn't fix my dripping shower faucet. They showed up right away, misdiagnosed the problem and said it would stop over time. It didn't. When I notified the front desk the next morning, they assured me that maintenance would be there to fix it. They never showed up again. Three days of hearing a dripping shower faucet...
Oh yeah, and don't get a room on the second floor near the fitness center. Gyms bros too weak to properly put down dumbbells. *****s letting them drop and thus rattling everything on the floor at all hours of the day and night.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. 

The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.  

All in all, it was a very pleasant stay.

Brand new hotel.
Recently renovated. Walking distance both from Arena and from.Sradium

The hotel facilities are perfect and clean, except for the order details that need to be marked with breakfast (including breakfast: 20 USD for breakfast), everything else is very good👍

Autograph Collection

Columbus

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