Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
62 reviews
9.6/10
1 night
From VND 1,701,431
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9.6/10
Amazing
GGuest UserVery nice hotel, for the price you get very professional and helpful staff, nice big rooms, all amenities you would need (even bathrobes) and a decent breakfast
Due to booking errors from my site we actually experienced 3 different room categories and all were beyond our expectations (for that price point) - extremely convenient that the double rooms even have two bathrooms
Location is very central and walking distance to most sights and things to do
Only improvement I could think of would be having coffee from a machine for the breakfast instead of filter coffee
VVLIREVThis was my second stay at this hotel; I wouldn't even consider another! I love everything about it: the staff, from reception to the maid! Special thanks to the girls in the kitchen; they cook delicious food, and there's always a wide selection to suit every taste! They have a great coffee machine with delicious Americano! I'll be back next year.
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
OOMGitsJassyThis is my second review for this hotel, first one is that they send us to other hotel, but after returning here the next day almost everything was fine, room was super pretty, had a small balcony and a window, small kitchen even microwave, it was new and clean, shower was fine, staff was friendly, manager treated us with wine and fruits. Only minus was the poor breakfast that we were unable to digest first 2 days then didn't eat at all and that during one week stay they never changed our bedsheets...overall experience was good, thanks for your effort and please improve we will come again.
GGuest UserThe hotel is very centrally located in Yerevan. Check-in was straightforward. The room was large and comfortable. The bathroom was very clean and well-maintained. The breakfast buffet was fantastic, with lovely salads and plenty of fruit. There was a great selection of cheeses. The cold cuts platters also looked good, but I don't eat sausage, so I can't comment on the taste. The pastries were varied. I mainly ate lavash and Armenian flatbread. The coffee and juices were excellent. The hotel also had a clean pool and sauna, which I used frequently. Everything was spotless there as well. The reception staff were always happy to help with any questions. If I ever return to Yerevan, I will definitely stay at this hotel again.
GGuest UserUnlike the photos, I stayed in an old annex.
The interior was renovated and beautiful, but the room smelled a bit moldy. The walls were thinner than in a typical hotel, so outside noise was audible.
The shower temperature, water flow, and drainage were fine.
A refrigerator, kettle, towels, and slippers were provided.
A TV, hair dryer, and mineral water were not.
I think you can borrow a hair dryer, but I didn't use it because it was too much trouble.
The Wi-Fi was reasonably fast.
The front desk staff was a bit cold, though.
However, I had no issues during my stay.