Featured facilities: Laundry Service (On-Site), Restaurant
Great
228 reviews
9.0/10
1 night
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9.6/10
Amazing
MM510256****Located in the famous Arima Onsen, this ryokan stands out as it boasts its own hot spring source, which is a major draw. The rooms are more spacious and comfortable than other ryokans in a similar price range. Guests can enjoy two private onsen baths for free, both offering beautiful views. The quality of the Kaiseki dinner was exceptional.
Hotel near Arima Onsen Hotspring, Kobe 44.7% of visitors choose this area
Price per night from:€185
9.4/10
Amazing
GGuest UserThis Japanese hotel is truly impressive! The service is meticulous and attentive, and the rooms are clean, cozy, and equipped with modern facilities. The location is convenient, yet quiet and safe. The Japanese breakfast is exquisite and delicious, and the staff are warm and professional. It was a very comfortable and pleasant stay, highly recommended!
XXiangrongyimeiThe location gets a 9 out of 10. It's convenient for getting around everywhere, and there's a 24-hour Don Quijote store right across the street. Check-in and check-out are both self-service. The breakfast is exquisite, getting an 8 out of 10. They also offer complimentary ice cream and coffee in the evenings.
GGuest UserVery satisfied with this hotel. I travelled alone but they treat me just as well as other travellers, plenty of instructions given to help us navigate the hotel and getting to the three onsens, stunning view to look at. However the hotel is a bit out of the way so you might want to check out their shuttle bus service.
Hotel near Arima Onsen Hotspring, Kobe 44.7% of visitors choose this area
Price per night from:€68
9.2/10
Great
AAnonymous UserNot sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.
GGuest UserLike the quaint yet very elaborate ryokan style of living. The onsen may not be as big and fancy as in noboribetsu but it is still comfortable. I subscribed to their dinner and breakfast which was pretty good. I definitely live the wooden bathtub in my room. They have shuttle services to and from Arima Onsen region. The only complain I have is the weak wifi.
Hotel near Arima Onsen Hotspring, Kobe 44.7% of visitors choose this area
Price per night from:€210
9.1/10
Great
GGuest UserThis time, I was assigned a room on the 29th floor with a mountain view, which I think offers the most beautiful scenery! What truly impresses you about Hotel Okura isn't just the hardware (though it's excellent), but the service! That kind of 'proactive' service awareness means they've already anticipated your needs and processes before you even speak. Someone greets you at the entrance, guides you with your luggage, and the flow is crystal clear. Check-in is hassle-free, with a rhythm like a well-oiled machine, yet it never feels cold. From the moment you walk in, you can clearly feel their dedication to making guests feel at home during the often-frazzling 'arrival to room' period. The room still exudes the confidence of an old-school five-star hotel, with a comfortable sense of space and meticulous details. Especially that feeling of 'settling in comfortably' is something trendy influencer hotels can't match, even though the Okura has become quite popular itself 😝. But it still holds up to repeated stays and contemplation. The bedding, soundproofing, and cleanliness are top-tier, the kind where you can immediately relax once you're back in the room. What's even more impressive is that the Okura's excellence isn't just about one specific point, but about 'never dropping the ball.' The staff don't overdo it, but they're always there when you need them, and they never disturb you when you don't. The phrase 'subtle yet pervasive' perfectly describes this hotel. Kobe Okura doesn't make you think 'wow, it's so new and luxurious,' but rather, it shows you what the standard of a five-star hotel truly is. My only small regret is that the dessert shop is under renovation, and the previous Okura-owned supermarket has been replaced by a FamilyMart.
GGuest UserFood quality and choices are fantastic. Staff service is very good and can communicate well in English. One minor drawback is that the spa pool is too small for too many hotel guests. I am disappointed that there is no spa pool outdoor.
Hotel near Arima Onsen Hotspring, Kobe 44.7% of visitors choose this area
Price per night from:€157
8.7/10
Very Good
GGuest UserLocation is great as it is practically adjacent to the Sannomiya train station. However, there is a major scale construction going on now, right exactly in front of the hotel and if you are not observant, it could easily slip your sight. Also note there are two Tokyu Rei hotels nearby each other and if you are taking a taxi from Shin Kobe station, remember to clearly specify the destination is Sannomiya Tokyu Rei and not the nearby one in Moto Machi which the driver brought us to.
As is typical of most hotels in Japan, even though we had a twin room, space was rather limited and we barely had enough to even open up a medium size luggage bag let alone two.
A big plus point was food options were everywhere and all within walking distance, with many eateries just directly behind the hotel and more as you walk down the main road leading to a row of various restaurants and various eateries for all budgets.
Check-in was of the touch machine kind which is typical of Japan now and staff were at hand to help and guide along.
They were also especially helpful providing useful information as to where to go for a good meal and how to get to other places of interests.
Given the proximity to train station, the food options around and the price we paid, Kobe Sannomiya Tokyu Rei is a good choice for a stay in Kobe.
AAnonymous UserThe hotel offers a convenient location, especially for those using the metro, as it is closer to metro station than JR lines. The breakfast selection is impressive, with a wide variety of options that cater to different taste. However, one point to note is that the breakfast charge of JPY700 applies even for young children. In our case, my 6-year-old did not eat much, so the value felt limited. Overall, the stay was comfortable, and the location and breakfast variety are definite highlights