Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 17, 2026|Deluxe , 2 Beds
Guest UserThe hotel's location is excellent; it's a 5-minute walk from the subway exit. Across the street is the Yokohama Museum of Art, and several nearby malls are also very convenient. The lobby on the 20th floor is beautiful, making it feel like a five-star hotel. However, the room itself was a stark contrast, comparable to a budget hotel like Lavande in China. The flooring is laminate wood, as are parts of the ceiling. The room had an odor, and air freshener was provided for daily deodorizing. Breakfast had a limited selection, but the quality was decent. However, there's only an hour allowed for dining, which guests should note when booking if they mind time restrictions. The toilet seat lacked a drying function, which is quite unusual for a hotel priced at over 2000 JPY/night. Furthermore, the toilet paper was single-ply, which felt inappropriate and a bit embarrassing.
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Price per night from:CAD 157
Posted on Jul 22, 2026|Studio Executive Twin Harbour View
j,kThe location is fantastic! It's right in the city center, less than a 10-minute walk from the Osanbashi Cruise Terminal. The hotel is also directly connected to Odori Station via the subway, which was a lifesaver on hot days as we barely had to walk outside. Yamashita Park and Chinatown are both within a 10-minute walk too. The hotel environment and service were absolutely impeccable. The third photo was taken from our room, showing the cruise terminal.
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Price per night from:CAD 115
Posted on Jul 16, 2026|Standard Twin
Xuduoduo1. The first time I walked to the hotel, it took about 10 minutes, mainly because I was new to the area and needed to find my way. Once I got familiar, it was much quicker. I had read other reviews saying the North-West exit was the closest, but honestly, the North-West exit is incredibly hard to find 🤣. I just exited from the West exit. The hotel is to your right when you have your back to the JR station (Takashimaya is on your left). After following navigation for 4-5 minutes, you'll see an elevated walkway. Take the escalator up to the walkway (I finally saw the North-West exit next to the escalator 🤣). Walk along the left side for about 20-30 meters, and you'll see a tall building with an upward escalator on its exterior. Take two escalator segments, and the hotel is through the automatic glass doors on your left. Alternatively, from the JR station West exit (just before you completely exit the concourse), the Newman shopping mall entrance is on your right. Go into the mall, walk to the end, and take the escalator up to the 2nd floor, which leads to the connecting walkway. However, if you're not familiar, it can be confusing, so I'd recommend sticking to the first set of directions I gave.
2. Check-in at the hotel is done via self-service machines. The staff is on hand to assist, and the machines also have a Chinese option, making it very easy.
3. I booked a twin room, and the room size is quite generous by Japanese standards, which was nice. The shampoo was surprisingly good; my hair felt super soft and smooth after washing. I would definitely book here again if I visit Yokohama in the future.
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Price per night from:CAD 130
Posted on Jun 22, 2026
Tania
If you can find the East Exit 1, checking into the hotel is super convenient. Unfortunately, my sense of direction isn't great, and I ended up exiting from the regular East Exit. Remember to look for the North East Exit 1 to leave the station. I accidentally booked the wrong room type, but they were able to change it for a small extra charge. The location is excellent for shopping and dining, and public transport is easily accessible. Despite being right next to the station, it's surprisingly quiet, and there's a convenience store connected to the hotel. It's really great value for money.
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Price per night from:CAD 93
Posted on Aug 16, 2026|Premium Twin Room with city view
XixifusidahuziFor my Yokohama trip, I chose the InterContinental Yokohama Grand, and the overall experience was absolutely stunning – easily the most satisfying hotel of my Kanto trip. It offered a high-end stay with a perfect blend of city views, quality service, and an unbeatable location, making it ideal for an in-depth exploration of Yokohama, enjoying the nightscapes, and a relaxing getaway.
The hotel's location is truly unparalleled. It's right next to Yokohama Port, the iconic Ferris wheel, the Red Brick Warehouse, and shopping districts. Step outside, and you're on a seaside promenade, perfect for walks, photos, and enjoying the night view. World Porters shopping mall and various restaurants and cafes are within walking distance, and there's a convenience store downstairs, so you'll never have to worry about food or shopping. Transportation is also very convenient; it's close to the station and has a direct airport bus, making travel and departures completely hassle-free.
The biggest bonus was definitely the unbeatable floor-to-ceiling harbor view. While Japanese hotels are generally on the smaller side, the InterContinental's rooms are spacious and airy, with an elegant and tidy layout. During the day, natural light is abundant, offering expansive views of the clear harbor sky. At sunset, the gentle glow is incredibly therapeutic. As night falls, Yokohama Port lights up brilliantly, and the Ferris wheel's spectacular lights create a magical ambiance. You can enjoy a front-row view of the nightscape right from your bed, and the atmosphere is simply immersive.
The overall hardware reflects the quality of an established five-star hotel. The decor is elegant and luxurious, and maintenance is impeccable, showing no signs of age. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a very quiet night's sleep. The bathroom had a separate wet and dry area, and the toiletries were high-quality and thoughtfully detailed, making for a very comfortable stay.
Service was consistently excellent throughout. The front desk efficiently handled check-in with professionalism, and the staff were polite, gentle, and responsive. Luggage storage and room service were meticulous, making the entire experience feel secure and dignified. The hotel's public areas are clean and grand, perfect for strolling, taking photos, or simply relaxing.
The only minor drawback is that since the hotel has been open for a while, some of the facilities have a more traditional style, not the trendy minimalist look. However, the overall maintenance is superb, and it doesn't detract from the living experience.
Overall, the InterContinental Yokohama Grand is a benchmark hotel that's a must-stay when visiting Yokohama. With its unbeatable views, killer location, and reliably high-quality service, it's highly recommended for couples, families, or independent travelers. I'll definitely choose this place again on my next trip to Yokohama.
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Price per night from:CAD 155
Posted on Apr 9, 2026
Guest User
The location is quite convenient. It's about a 10-minute walk from Yokohama Station to the hotel. If you take the subway to Shin-Takashima Station, it's even less than a 3-minute walk, though the hotel entrance can be a bit hard to find.
The hotel environment is comfortable, and since it's on a higher floor, you can enjoy beautiful views of Yokohama.
The lobby offers free coffee and tea bags. Most importantly, there's a public bath, and you can even check the availability of the three washing and drying machines on your room's TV, so you don't make a wasted trip.
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Price per night from:CAD 105
Posted on Oct 5, 2025|Semi-double Room Non-smoking
ChenryThe room is cozy, compact but well-equipped. It’s conveniently located just behind the Shinkansen station, with many eateries nearby.
I had a comfortable rest after several days of traveling.A self-service laundry is also available if you need to wash your clothes with a fee
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Price per night from:CAD 64
Posted on Mar 30, 2026
Guest User
The location is really convenient, perfect for a layover hotel if you're transferring from Haneda Airport to Osaka or Kyoto. It's only a 400m walk from the Shinkansen station, and there's even a 7-Eleven inside the hotel. However, the downside is that there's a lot of street noise from cars revving their engines at night, and the soundproofing is extremely poor.
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Price per night from:CAD 100
Posted on May 29, 2026|Bed In Capsule Room For Female Guests-Non-Smoking (Female Only)
BunjinIt was a comfortable bed that came with a TV and headphones, everyday fresh loungewear and towels would be provided and there was a large communal area with sinks and vanities. However, you will be asked to leave the hostel or wait in the reception lounge between 11am and 4pm. The receptionist I spoke to had a high level of english.
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Price per night from:CAD 26
Posted on Mar 29, 2025|Semi Double Room-Non-Smoking
Josh SeseNear convenience stores and supermarket. Also inside Chinatown where different food are offered. Walking distance from Motomachi Chukagai Station.
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Price per night from:CAD 57