Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 11, 2026|Grand Deluxe Double City View
Ayah.rbI absolutely LOVED my stay at SIGNIEL Seoul! 🤍✨
Everything about this hotel was exceptional — from the breathtaking views of Seoul to the beautiful rooms, outstanding service, and luxurious atmosphere. The location inside Lotte World Tower is amazing, and waking up to that incredible view from so high above the city was unforgettable.
The staff were extremely professional, kind, and attentive, and they made the entire stay feel special. The hotel is elegant, peaceful, incredibly clean, and every detail feels carefully considered.
Honestly, SIGNIEL Seoul became one of my favorite hotels. It’s the kind of place that makes you want to come back to Seoul just to stay here again.
Absolutely loved it and would 100% stay again! ❤️
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Price per night from:€414
Posted on Jun 24, 2026
BennoxI recently stayed at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and had a wonderful experience overall. The hotel offers spacious, well-appointed rooms, excellent facilities, and a convenient location connected to Yongsan Station, making it an ideal choice for visitors to Seoul.
What truly made my stay memorable was the outstanding service provided by Amy from the Front Desk. As we were preparing to leave, we needed a vacuum cleaner to remove air from our airtight packing bags. Although this was an unusual request, Amy went above and beyond to assist us. She made an exceptional effort to locate a vacuum cleaner, checking with various departments until she was able to find one for us. Her dedication, resourcefulness, and willingness to help exceeded our expectations and reflected the hotel's strong commitment to guest satisfaction.
The rest of the staff were also professional, friendly, and attentive throughout our stay. The room was clean, spacious, and comfortable, and the hotel's facilities were well maintained.
The only downside during our stay was the pillows, which we found to be a little too soft and flat for our preference. Some guests may enjoy them, but we would have appreciated firmer pillow options for better sleeping comfort.
Overall, this was an excellent stay, made even more memorable by Amy's exceptional customer service. I highly recommend Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and would be happy to stay here again on my next visit to Seoul.
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Price per night from:€229
Posted on Jul 3, 2026
Zhubaogege
The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.
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Price per night from:€239
Posted on Jul 19, 2026|Deluxe Double Room - Indoor Swimming Pool Access Only
alohamahaloFor this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place.
Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle.
For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine.
Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh...
Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners.
The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good.
Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then?
After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th).
For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced.
To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor.
You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had.
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Price per night from:€356
Posted on Jun 15, 2026
Guest UserEverything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.
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Posted on Aug 20, 2026|Superior Family Twin
JinlingbeiwangThe hotel's location is excellent. It's just a few minutes' walk to the left after exiting Hongik University Station Exit 1. Cross the street, and you're in the Hongdae shopping area, making it super convenient for dining, shopping, and browsing. We arrived at the hotel late at night, and the reception staff were polite and attentive. They explained the hotel services and asked if we wanted to use the pool, also specially mentioning that there might be slight noise from nearby construction after 8 AM (though we didn't actually notice any). The room was well-equipped (you need to bring your own toothbrush and toothpaste), the air conditioning worked great, and the space was sufficient. Our room was cleaned daily. It was a very pleasant experience and definitely worth recommending!
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Price per night from:€118
Posted on Aug 11, 2026|Deluxe Twin City View Lounge Access
Guest User
Originally, I booked a hotel in Gangnam, but considering factors like shopping and sightseeing, I decided to switch to Voco Myeongdong at the last minute. Overall, I'm quite satisfied.
In terms of service, from the front desk reception to the lounge, the swimming pool, and breakfast, every staff member was smiling and dedicated to providing excellent service. It was really good.
For dining, the breakfast selection was extensive and the food tasted great. Enjoying a hot bowl of Vietnamese pho in the morning was very comforting. The lounge also had a good selection; happy hour offered three hot dishes, along with cold platters, desserts, drinks, and alcoholic beverages, all of high quality.
The room was also quite satisfactory. It was well-equipped with all sorts of amenities. The first round of the mini-bar was complimentary every day, and the quality was decent. The smart toilet and bathtub were very convenient. There were also USB and Type-C chargers. The only minor issues were that the USB charging port seemed to be of poor quality and often disconnected. The 0.8m bed was a bit narrow, and there was a slight risk of falling off when turning over. Also, upon check-in, there were two bottles of shampoo and one conditioner in the shower, and I had to inform the front desk to get a bottle of body wash sent up. Furthermore, the swimming pool closes quite early, at 8:00 PM.
The location is truly excellent. There's a subway station and several bus stops right downstairs. From the lounge, you can directly see Namsan Tower. Namdaemun Market is right across the street, and it's a direct walk to Lotte and Shinsegae Duty-Free Department Stores, as well as Myeongdong's main shopping street, making it very convenient for shopping. The hotel also has a GS25, Burger King, and coffee shops, making it incredibly easy to grab a bite or a drink.
I would definitely choose this hotel again next time.
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Price per night from:€158
Posted on Aug 17, 2026|Standard Double Room
YuanyouyuanMaggie
Big shoutout to the front desk guy who spoke Chinese! Communication was a breeze, and he was super nice, even helped us with a taxi. The location is great, with subway lines 3, 4, and 5 all nearby. Lines 4 and 5 are the closest, which is really convenient; it's just one stop to Myeongdong. But since we enjoy walking, we often just walked to Myeongdong anyway – it's not too far, maybe three blocks. The hotel has a CU convenience store, which is perfect for breakfast or a late-night snack. Our room was newly renovated, very comfortable, tidy, and clean. The soundproofing was excellent; even when people next door had their door open, we couldn't hear a thing with our door closed. The facilities are also great – there's an ice machine, hot and drinking water, and a microwave. The only downside is that the price was a bit high during the summer holidays.
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Price per night from:€113
Posted on Aug 25, 2026|Standard Double Room
Guest UserGreat value for money and a fantastic location, just 200 meters walk from Myeongdong. The staff are all very kind, and the cleanliness is excellent. There are two handsome guys on staff who speak English, and one of them speaks a little Chinese. A deposit is required. The room is very clean and, though not huge, perfectly adequate. They provide a safe, and cleaning is done for consecutive stays. I always stay here when I visit Seoul. You can even see N Seoul Tower, and it's not noisy at all. The only minor downside is that the pillows are a bit soft.
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Price per night from:€99
Posted on Apr 6, 2026|Standard
Kaixinxiaogua
This hotel offers incredible value for money, seriously the best I've found in my dozen-plus trips to Korea! The front desk has self-service bottled water, tissues, coffee, and even contact lens solution. The room has a smart toilet and enough space for two large suitcases. The Incheon Airport bus 6007 takes you directly near the hotel, and it's about a 5-minute walk from there. Getting around by public transport is super convenient, as long as you're patient enough to figure out the local maps. A taxi to Gimpo Airport is only about 20 minutes and costs around ₩80,000 (roughly $80 USD). The hotel is located in an alley, so I wouldn't recommend it for solo female travelers, but it's perfectly fine if you're with a group. The room wasn't spotlessly clean, but the bedding was great, and while the shower didn't have a separate wet/dry area, the water quality was excellent – showers and hair washes felt really good. For ₩30,000-₩40,000 a night, this hotel truly is a fantastic deal!
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Price per night from:€56