Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 29, 2024|Deluxe Room
Kate ThomCheck-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait.
The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay.
When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not.
If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in.
Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10).
The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English.
The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.
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Price per night from:CAD 245
Posted on Jul 30, 2026|Standard Double Room Non smoking
Hinson523We checked in early and got a room right away, which was great because I wasn't feeling well and could rest immediately. The bed was very comfortable, and I slept really well. There's a large shopping mall across the street, and it's only a 15-minute walk along the shopping street to the Old Town, where you'll find attractions like Manneken Pis and the City Hall.
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Price per night from:CAD 170
Posted on Jul 26, 2026|Classic Twin Room
Guest User
Best location you can ask for - quiet street, but right next to all the major landmarks, 2 min walk from Brussels train station, hundreds of restaurants within 5-10 min walking distance, 8-10 min walking distance from both Asian and local supermarkets.
The room itself is a classic design, but a bit dated. The best was the 2 closets. there’s one next to the bed and one next to the bathroom. The bathtub shower is a disaster as water splashes out everywhere with the glass pane and the air ventilation is nonexistent. Hot showers mean everything will be fogged up and bathroom smells stay for a longer period of time.
The gym is decent with a self-checkout snack bar. Weights are a little wonky. The adjustable dumbbell was half broken, only fixed by a very nice guest.
The front desk staff were friendly and tried their best to meet our needs. The housekeeping was not. We called the front desk for a missing floor towel and the housekeeping never delivered it for 4 hours until I went down to complain. We also called for a tissue box since it was finished and It was also never delivered despite calling 4-5 times over the course of 2 days. We called in the morning, afternoon and night. Never delivered. That is the worst housekeeping staff I have ever met in my years of traveling around the world in 4 star hotels. It is either they are lazy as hell or the front desk never followed up on whether the items are delivered or not.
That’s the reason why I wrote this detailed review.
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Price per night from:CAD 177
Posted on Aug 8, 2026|King Guest Room With Sofa Bed
Guest UserThe hotel's location is great, right near a subway station, and it's an easy 10-15 minute walk to Grand Place. The surrounding area felt safe, and there's a shopping mall nearby.
We booked a family room for three. We dropped off our luggage first, and by the time we checked in, they had already set up the sofa bed for us. Although, according to my friend, the extended sofa bed wasn't very comfortable to sleep on. They also prepared amenities for three people.
Overall, everything was good, except for an uneven transition between the bathroom and the room, which made it very easy to trip. The soundproofing was excellent; we didn't hear any footsteps or other noises. Each floor of the hotel has a dedicated water dispenser where you can get still water, sparkling water, and warm water.
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Price per night from:CAD 197
Posted on Mar 29, 2026|Double Superior Room
Guest User
The nicest budget hotel I ever stayed in. 24/7 free hot drinks, microwave and room size is big enough for 2 people. Hotel staff all are so friendly. Very close to the tram station Bailly. Just one note the way reaching to the hotel is quite a hike, so if you hate hassle with luggage, consider take taxi. But we are totally fine and very satisfied with this hotel. Thanks for making our stay very memorable in Brussels.
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Price per night from:CAD 109
Posted on May 24, 2026|Classic Double Or Twin Room
CansuqixingThis hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.
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Price per night from:CAD 203
Posted on May 28, 2026|Superior Twin Room
853小七❤️The hotel's location is incredibly convenient, with many famous brand stores nearby and situated between two subway stations, offering excellent connectivity. The hotel itself is very clean, and I love that you can communicate with them via WhatsApp – a true blessing for introverts! 🤣
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Price per night from:CAD 240
Posted on Sep 4, 2025
koh mandy
Counter Staffs were really friendly and overall the ambience of the hotel was nice. The rooms abit small but the toilet was great
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Price per night from:CAD 131
Posted on May 4, 2026
Quetzallove
The room has been renovated and is clean, with no particular issues. Shampoo and body soap are provided as amenities. Although I didn't notice any construction noise, the hotel lobby and other areas seemed to still be undergoing renovation.
The entrance shown in the uploaded photos is the main one, but it's not always accessible. It's unclear when it can and cannot be used. If this entrance is unavailable, you have to enter through the affiliated Mercure Hotel's entrance. However, the Mercure's door is very heavy, and I couldn't open it myself.
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Price per night from:CAD 119
Posted on May 19, 2026
Guest UserThe hotel boasts a prime location, very close to the Brussels Grand Place, within walking distance. Numerous restaurants and shops are located downstairs. The hotel is currently undergoing renovations and upgrades. The rooms are spacious and comfortable, offering excellent value for money.
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Price per night from:CAD 96