Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 29, 2024
Kate Thom
Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait.
The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay.
When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not.
If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in.
Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10).
The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English.
The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.
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Price per night from:TRY 8,302
Posted on Mar 1, 2026|Classic Queen Room
AmmyysssThe hotel was nice and has a parking garage (25 euros per night) need to be paid separately. It’s located near the Grand place, the room was nice but the hot water system takes quite long to warm up and is difficult to control. The only problem was that the house keeping didn’t knock on the door to check if there were people inside the room, she just opened our door an hour before our check out time.
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Price per night from:TRY 7,006
Posted on Jun 15, 2026|Superior Twin Room
sam0506We always stay at this hotel, and as usual, the property is very pleasant, clean, and comfortable. The front desk staff is particularly professional, welcoming, and attentive.
We sincerely thank the reception staff for their responsiveness and quality service. It's this professionalism that will make us want to return.
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Price per night from:TRY 8,517
Posted on May 16, 2026
Guest User
One of the best hotels we’ve ever stayed at. Highly recommend this hotel to everyone; everything was amazing,from location and
the staff. You can truly feel the high-quality, star-level service here. They helped us with everything and made our stay very comfortable. Also, definitely try the room service: the smash burger here is absolutely delicious. Would 100% recommend this hotel!
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Price per night from:TRY 5,057
Posted on Feb 10, 2026
Thian Fern
Best location ever. It is right next to the Grote Market and just 2 mins walk to the Brussels Central Station. Close proximities to all the attractions and restaurant. The hotel is clean and well sound-proofed. The staff were very helpful with early check-in. I have left my necklaces in the hotel room before leaving brussels and wrote in to the hotel which replied promptly that they have found it and will arrange for the courier of my necklace to my home country. Really appreciate their help. The only downside is that they didnt provide indoor slippers. It costs 5 euros for a pair.
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Price per night from:TRY 7,686
Posted on May 24, 2026
CansuqixingThis hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.
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Price per night from:TRY 5,745
Posted on Jan 11, 2026|Double Room
Guest UserAlways a super pleasant stay with an extremely friendly team. The rooms are spacious and spotless. A great bonus is continuous access to a bean-to-cup coffee machine, tea, and herbal infusions on all floors. Plus, I really love the neighborhood; it's full of cool cafes and restaurants.
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Price per night from:TRY 3,625
Posted on May 24, 2026
Anonymous UserWins because of location. Once exiting central station, its a 30m walk to the hotel. Very convenient as it avoids needing to lug luggage across town, with the slopes and cobblestones and also saves taxi fare. Booked this to stay the night as we were going to the airport the next morning. Lobby, reception was good, room ambience was ok only.
There is a mini convenience store within the hotel, with self service checkout that may be useful for some guests who arrive late. Shoe shine available on level 1. Excellent gym. 24H Gym is new, clean smelling, towels and sanitiser provided with mood lighting you can choose, and 2 treadmills that face the central station.
Room view was of central station. Space adequate to open up luggages. 2 twin beds were placed quite close together. Bedding clean, fridge was cold, kettle available.
Toilet had a bathtub, no separate shower area. Water pressure good. Marble tiles are nice, but have some yellow stains after years of use, toilet still clean. Crabtree toiletries.
After running sink water for a while, it became very hot. And it could not be adjusted. Informed reception and they sent someone up but he couldn't help as well and asked us to use the bath tub spout instead. Not sure how this can be resolved.
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Price per night from:TRY 8,231
Posted on May 18, 2026|SKY King Room, Guest Room, 1 King, City View
AidingbaoliulanghanService: I'm about to give the worst service review. On my first stay, your hotel's front desk had a Caucasian female employee who initially gave me half of a family suite. Only after I emphasized the room type I booked did she change it for me. The hotel wasn't so fully booked that she couldn't have assigned me the room I pre-booked. Why would you try to pass off a partitioned room as a full one, treating customers like fools? I was extremely angry about this. And it wasn't just the room assignment; the room card she gave me was just a plain power card. Couldn't she provide a proper, decent room card? It's hard for me not to suspect some malicious intent. I hope you can give me a satisfactory explanation.
Otherwise, my overall review of this hotel is very positive. The accommodation environment is good, the room facilities are sufficient, the location is great, and transportation is convenient. The room design is also beautiful, and I took many photos. I highly recommend staying here. If I come to Brussels again, I would indeed choose Cardo again. However, the subtle malice from your front desk and the unpleasant check-in experience disappointed me so much that it nearly ruined my entire stay, even though everything else was perfect.
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Price per night from:TRY 5,215
Posted on Feb 1, 2026|Classic Queen Room
Guest UserI literally booked this room 3 hours before I arrived and everything was ready for my arrival. Brand new room (hotel was under construction) with modern look and very clean. Staff at front desk was helpful and efficient, I had an issue with the shower head and came back to it fixed quickly. Only negative was the layout of the bathroom - you can’t sit on the toilet properly, you must sit sideways 😂
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Price per night from:TRY 4,140