Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2026|Deluxe Forest and Lake View Twin Room
Bell YYI'm so glad I chose the Intercontinental Qiandao Lake, Shilin for this stay. Our two-day hotel trip perfectly met the vacation needs of my entire family, from the youngest to the oldest.
The hotel's location and environment are superb. Although it's a bit far from the high-speed rail station, its exclusive spot on the Xianshan Peninsula allowed us to avoid the holiday crowds and enjoy a quiet vacation. We ate all our meals at the hotel for two consecutive days. The Chinese restaurant's flavors were unexpectedly delicious, and the breakfast quality at the all-day Western restaurant was also very high. Ordering noodles and coffee by scanning a QR code was a very thoughtful touch. During our meals, staff members even came to ask about our dining experience and handed out small gifts, making for a great interactive experience.
The hotel offers a rich schedule of activities throughout the day, including hiking, sound therapy, and lake tours, so there's never a dull moment. Our butler, Jolie, provided attentive and thoughtful service. She patiently answered all our questions and requests, making it the best service I've ever received at a hotel. Finally, I've included a few photos taken at the hotel to show just how wonderful the environment is.
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Price per night from:CAD 157
Posted on May 15, 2026
Guest User
Eleven people stayed for five days and the overall feeling was very good.
Facilities: The rooms are spacious and well equipped.
Environment: The trails on the island are quiet and the air is fresh. Outside the window, the lakes and mountains are panoramic.
Hygienic: The indoor and outdoor environment is clean, and the living is comfortable and comfortable.
Service: Thank you very much butler! The attitude is very kind, the service is very warm and thoughtful, no matter day or night, on call to solve the problem in time, let us spend a pleasant five days in Qiandao Lake.
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Price per night from:CAD 50
Posted on Sep 10, 2026|Lake View KIng Room
Anonymous UserWent to Qiandao Lake with a friend. The pre-sale price on Trip.com was actually better than on the app.
The hotel environment is excellent, no complaints there. Although the hotel is a bit older, the decor still looks great and isn't outdated at all, even by today's standards. The view from the selected lake-view room was also nice. The only downside is that the island across is quite close, so perhaps the depth of field isn't ideal. However, the service facilities in all other aspects were perfect. For this price, I really can't find anything to complain about. I'm not sure why there are negative reviews 😂. This trip was hosted by Anna Dai, and the overall service was superb.
Breakfast was just average; felt like there weren't many options. As a membership member, I received a complimentary preserved vegetable pastry, which was a nice touch. Overall, a very good experience.
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Price per night from:CAD 95
Posted on Feb 13, 2025|Mediterranean-Style Deluxe Parent-Child Room
Guest UserSince my friend and I were traveling with our dogs, we chose this hotel. The hotel environment is very good, the front desk service is also very good, and we upgraded the suite because our child is older (16 years old). The breakfast is also OK, although there are not many varieties, but the taste is good.
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Price per night from:CAD 48
Posted on May 11, 2026
Guest UserFirst off, the hotel room was very clean, and the bed was huge, 1.35*2 meters. It could be combined, perfect for two adults and two children! The King Koil mattress made for a wonderfully comfortable sleep.
The hotel environment is excellent, offering lake views and featuring a large lawn, an outdoor pool, and a super-sized indoor kids' play area. There are also many parent-child activities, like making traditional Chinese medicine sachets and baking bread in a kiln, which were fantastic! Even on a rainy day, we weren't bored staying at the hotel. The front desk staff were also incredibly helpful; knowing we had a baby, they provided a bed rail and upgraded us to a lake-view room. The breakfast was plentiful, and both my older and younger kids loved it.
The hotel is very close to the Southeast Lake Scenic Area, the Botanical Garden, Tianyu Mountain, and Lan Yue Secret Realm, which is super convenient! The only slight drawback is that the on-site Chinese lunch and dinner could be a little bit better.
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Price per night from:CAD 62
Posted on Jul 7, 2026
Guest User
We took our child to Qiandao Lake, and initially booked the Fairfield. To our surprise, it had issues with safety and hygiene. We reluctantly stayed one night and then decisively checked out early. We then found the Novotel, and as soon as we entered the lobby, it felt much better. It was spacious and clean, and Xiaoxiong, who checked us in, had an incredibly good attitude. The room also felt great. Xiaoxiong modestly said our room didn't have a lake view, but it actually did! Our child needed to do summer homework and check in afterward, so we asked Xiaoxiong for a chair and a lamp. She brought them very quickly. She proactively and patiently answered any questions we had – thank you! The Novotel's pool also deserves high praise. It's large and very well-maintained, clean and free of debris. The water depth is 1.5m, which is a bit deep for children, so kids who can't swim can go to the 0.5m splash area downstairs. The kids' club is also bigger than expected. Even if it rains and you can't go out, kids can play there for an hour or two and won't get bored at all. If I had to pick a flaw, it might be that the breakfast could be slightly more abundant. However, for this value for money, we really can't ask for more! (Avoid Fairfield Qiandao Lake! Influencer recommendations really aren't reliable, absolutely don't go! Unless you don't mind dirty toilets and bath mats; or your child falling off the bed in the middle of the night because the bed and frame aren't secure and slide around; or your rhinitis acting up because the pillows smell bad!)
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Price per night from:CAD 78
Posted on Jul 6, 2026
Guest UserOur overall stay was fantastic, truly exceeding our expectations. The room was spotless and well-maintained, with all the facilities working perfectly. A special shout-out to the air conditioning – it was excellent! Breakfast was plentiful with a great variety of options. The large terrace outside the restaurant offered lovely views of the Ferris wheel and the lake, making breakfast there a wonderfully pleasant experience. The staff were also incredibly enthusiastic and helpful. I've already recommended this place to my friends and will definitely be back!
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Price per night from:CAD 40
Posted on Mar 29, 2026
Anonymous User
It’s a chilly season, but the welcome was so warm! Really enjoyed the excellent, attentive service。 Plentiful hot water, quiet rooms, we got an upgrade ☺️ and the breakfast options are varied and suit most tastes.
Do remember to bring a warm layer to breakfast as they often open the patio doors and it gets drafty, and organize your translation, food delivery, and DiDi apps and eSIM - wifi is unstable and the ******* applet on Alipay was unusable.
Thankfully the location is great, walkable to the InTime mall and many local food spots and fruit shops. And the views are wonderful - weekend evenings have the downtown buildings light up in displays that beautifully reflect on the lake.
The foreigner husband gives it a 4/5, and recommends the hotel to add a fresh-cooked egg/omelet station and to make sure hot food stays hot (the warming pans were usually not on).
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Price per night from:CAD 40
Posted on May 23, 2026
Elevemm52I specifically chose the Brettonwood Resort for my trip to Qiandao Lake this time, and the overall stay exceeded my expectations – it was absolutely fantastic! Our butler, Mei Mei, was incredibly attentive and deserves a special shout-out!
The hotel's location is excellent; I could enjoy the stunning lake and mountain views right from my window. In the mornings, there was a beautiful mist, and in the evenings, gorgeous sunsets. The scenery was truly breathtaking.
The front desk staff were warm and patient, and the check-in and check-out process was smooth. Any requests were handled promptly. The resort grounds are serene and elegant, with lush greenery and even a petting zoo. The kids absolutely loved feeding the peacocks, ducks, bunnies, foxes, raccoons, and piglets. It's also very pet-friendly.
The breakfast buffet offered a rich variety, especially the noodle and vermicelli station with a wide selection of condiments. They even had homemade chili and ginger, which was a real treat for spice lovers. Parking for self-drivers is convenient, and it's particularly well-suited for family vacations. This will be my top choice for Qiandao Lake; I'll definitely be back!
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Price per night from:CAD 84
Posted on Jun 21, 2026
DragonYThe most delightful surprise of our entire trip to Thousand Island Lake was our stay at Burrett. The hotel boasts prime lakefront views, lush gardens, and picturesque scenery everywhere—it’s far from the hustle and bustle of the city and incredibly peaceful. The grounds are well-maintained, and the environment is clean and elegant. Zhang at the front desk was warm and welcoming, providing thoughtful and attentive service while efficiently handling check-in and check-out. The guest rooms featured first-class views and met high standards of cleanliness. Falling asleep to the sights of the lake and mountains made for a perfect and relaxing vacation.
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Price per night from:CAD 72