CClaudia ZiemsOverall, the hotel gives a modern and appealing impression. The interior design feels contemporary and well-maintained, and the general cleanliness throughout the hotel was acceptable. The room amenities are adequate and functional. The very comfortable king-size bed is a particular highlight. Even with the window open on the 5th floor, the noise level was pleasant and totally acceptable.
However, there's room for improvement regarding the practical outfitting of the room and bathroom. Six hangers are rather few for two people, and there's a lack of additional hooks or other options for hanging clothes or towels. In the bathroom, and especially in the shower, storage space is either completely absent or insufficient. The toilet could also be noticeably cleaner with consistent use of cleaner and a brush.
The breakfast was generally sufficient, but unfortunately, on Sunday, it was significantly below the standard of a 4-star hotel. By 8:30 AM, key items like scrambled eggs, tomato-mozzarella, and salmon were already unavailable. An hour later, eggs, Nutella, and grilled vegetables were completely missing. Apparently, at times, no clean cups were available as they were still in the dishwasher. The service was mostly handled by a young employee who, despite being very diligent, couldn't manage to clear and reset tables quickly enough on his own.
Unfortunately, there were also hygiene issues with the tableware: some tea glasses had visible tea stains, and cutlery, plates, and bowls were not always completely clean.
Overall, a modern hotel with good room comfort, but significant weaknesses in breakfast service and cleanliness in the dining area.
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