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9.6/10
Amazing
GGuest UserWaldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
Hotel near Umeda, Osaka 20.2% of visitors choose this area
Price per night from:NZD 845
9.5/10
Amazing
VVinijiangThe environment: The view from the hotel room was absolutely stunning! I stayed for three days and two nights, and both the mornings and sunsets were incredibly beautiful. The rest of the time, I was out exploring and eating!
Hygiene: The room was spacious and clean. I booked a triple room, and it was perfectly fine for three people.
Location: Excellent location, within a 15-minute walk to Yodobashi Camera, right next to Lucca, and Daimaru department store. There are also many great restaurants along the way.
Service: The beautiful ladies and handsome gentlemen at the front desk were all very enthusiastic! Even with my poor Japanese, I had a pleasant conversation with them!
Thank you very much, I'd love to visit again! ^_^
Hotel near Umeda, Osaka 20.2% of visitors choose this area
Price per night from:NZD 212
9.5/10
Amazing
CChrisEnZoThe hotel's night view is absolutely stunning! Every evening before 10 PM, you can watch the bridge and Ferris wheel light show from the 3rd-floor terrace. It's just one subway stop from Universal Studios, and the subway station is right across the street, just a traffic light away. If you prefer to walk, it's about a 15-minute stroll. There's also a Lawson and 7-Eleven just a few hundred meters away. The service is excellent, with friendly and polite staff. Plus, the rooms are super spacious. I'll definitely choose this hotel again next time I'm in Osaka.
MMONOMI-SThe location is unbeatable! It's a 1-minute walk directly to the main entrance of USJ (Universal Studios Japan), and after checking out, you can store your luggage for free, allowing you to enjoy the park all day without any hassle. More than half the rooms face the park directly, offering stunning night views through the floor-to-ceiling windows, where you can gaze at the illuminated park at night – the atmosphere is incredible. The rooms are clean and spacious, with a separate wet and dry area in the bathroom. The complimentary travel-sized toiletries are very good. Thoughtful details like an air purifier and humidifier are provided, and the bedding is comfortable for a good night's sleep. The lobby has a strong sense of design, and the 'time-traveling elevator' is a unique feature. There's also a 24-hour Lawson convenience store, making food and drink resupply super convenient.
GGuest UserExiting from Umeda Station, the West Exit is closer. This is my second time staying here. This room was a bit smaller, and there wasn't much space for two people's luggage, but it was fine for a one-night stopover. In the afternoon, there's a complimentary afternoon tea with rice crackers, juice, bacon, and sparkling wine. In the evening, you can also enjoy ochazuke. The rooftop hot spring is open until 1 AM.
Hotel near Umeda, Osaka 20.2% of visitors choose this area
Price per night from:NZD 153
9.1/10
Great
GGuest UserThis hotel is quite new with excellent facilities. The location is a bit hard to judge because I took a wrong turn coming from the airport. It's about a 10-minute walk from the hotel to Shinsaibashi for shopping.
The positive review is for the male staff member who spoke Chinese. The female staff member who checked me in was very unfriendly and the process was complicated. The male staff member resolved the issue later, and his attitude was exceptionally good. Although I still don't understand what was wrong with the previous room, he eventually moved me to a family room, and I was able to check in smoothly.
Some luggage can be left at the front desk, while others are required to be stored on the first floor in self-locking lockers. I'm not quite sure why there's a difference.
The room facilities are excellent and very new. The breakfast is delicious, just like at other Tokyu Stay hotels. You pick up your toiletries yourself, and there's complimentary coffee.
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka 5.1% of visitors choose this area
Price per night from:NZD 68
9.0/10
Great
SsurayabhrdnHad an enjoyable stay here at Mercure! Amenities were complete, housekeeping & receptionists were friendly and able to converse in English which made our stay more pleasant.
Location of the hotel is sooo convenient.
- a 10-min walk from Shinsaibashi/Namba station
- has family mart and donki nearby
- taxi fare from the hotel to Nankai Namba Station (for the airport) was 1,400 won
- all you have to do is cross the main road and you’ll already arrive at Shinsaibashi shopping street!
My luggage was also damaged during my flight to Osaka, so the staff politely helped to handle the disposal of my luggage for free.
The only thing that slightly bothered me was the superrrr dark lighting in the room. There were times I had to use my phone’s flashlight to find things but it was still bearable for me.
Overall, thank you, Mercure :)
33001152460I was a bit worried after reading some reviews, but I decided to book it anyway because of the location, and I'm so glad I did! The rooms are big and clean, and housekeeping is very quick and efficient. The location is fantastic, right opposite Daimaru. Once you get your bearings, you can get to Hankyu via the underground passage really quickly without having to go above ground at all, which is also great for places like LUCUA and GRAND FRONT. A taxi to the Glico Man sign in Shinsaibashi and the Kani Doraku main branch only cost 2400 JPY. The only minor issue was that I booked two rooms and specifically requested no corner rooms, but we ended up with one at each end of the hallway. Luckily, the elevator to the first room requires a turn, so we weren't disturbed by any noise at night. The breakfast isn't super extensive, but it has all the essentials, so overall I'm very satisfied.
Hotel near Umeda, Osaka 20.2% of visitors choose this area
Price per night from:NZD 256
8.9/10
Very Good
GGuest UserThis was my first time choosing this place for a business trip. The location was great, not too far from the station. I picked it because I dislike the noisy and chaotic central tourist areas, and I was ultimately satisfied with my choice. It’s a good place to experience local charm, and it only takes about 15 minutes or less by subway to get to the city center, which I thought was quite reasonable. The facilities were clean and trendy, which I liked. The large communal bath, only big enough for two people, was always crowded and required a wait, but I figured it was better than not having one at all. However, regarding the cleaning service, it would have been better if they had communicated more clearly that requests needed to be made the day before. After two days, I asked for cleaning at the front desk when I was heading out, but it was refused. I think a bit more flexibility in their policy would be beneficial. Anyway, the overall facilities were decent, and I would be willing to stay here again in the future.
Hotel near Uehommachi/Tennoji/Southern Osaka, Osaka
Price per night from:NZD 60
8.8/10
Very Good
AAmarFromUKLocation:
Next to Bentencho station so easy access to Osaka loop line and Chuo Line for Subway and Rail. Really good location even though it's not central Osaka. The advantage is that you can still get everywhere within 10-20mins and the surrounding area is clean and safe and quiet.
There is a 7-11 next door and a commercial gym (charged at 1650 per day)
Negatives are there is not much to do in the evenings. But this leads to the quietness of the area and is an advantage
Hotel Room:
We stayed in double room and it was large. Nice comfortable bed with good pillows. The AC was modern and good and did not make noise even while we were asleep. The room is cleaned daily (tidy and new towels) with new sheets every 3 days. Shower gel, shampoo and conditioner provided. The room was also very clean. The bed has USB and chargers on either side of it. There is space to hang clothes
But the room is really nice. We always were glad to come back to a very clean and tidy place. The TV has English menus but we never watched anything.
Negatives are the fridge could be colder and the bathroom sink has a tiny slope on it so you cannot place product on the sink but you have a shelf above the sink for this. Very slight negatives for what is a great place to stay
Hotel features:
Excellent. Great laundry room with several washers & dryers. Trouser presses, vending machine and ice machine. A rooftop terrace with good views.
The breakfast is free and is underwhelming, just different bread and pastries with choices of juice, soups, water and yogurt. It's acceptable and I guess it's free.
The hotel lobby has little items you can take if needed, such as hair bands, toothbrushes, razor kits but something nice was that they give you bath bombs for free too. Different ones each day.
Staff:
Very friendly and helpful, even after midnight when I made requests they were very fast and helpful
Overview:
100% would stay here again. The price-to-quality ratio and the large room size make this an easy choice. Do not worry about location, I stayed it Dontonburi area before and alothgh its close to everything, its loud, dirty and feels unsafe. But the location of Porta Inn is really good and super easy to get to central areas (around 10-20mins) and easy to get to the airport (direct line) and easy to get to Universal Studios too.