Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 7, 2026
THANA_The accommodation is really nice and beautiful! The onsen room is absolutely amazing. The place is lovely and comfortable, but the food selection is a bit limited. It's a little far from the city, but if you're looking for a relaxing getaway, I highly recommend it!
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Price per night from:HK$1,478
Posted on Jul 15, 2026|Deluxe Twin Room With Cypress Onsen View Bath - Non-Smoking
Anonymous User
This hotel offers a genuine private onsen in every room, with a continuous flow of hot spring water 24/7. The in-room amenities are exceptional; the air conditioning is powerful, the bedding is comfortable, and the Refa showerhead and hairdryer are fantastic. They even provide a Hario pour-over coffee set for guests to enjoy. For breakfast, you can choose between Japanese or Western set menus in advance, and the portions are so generous you'll barely finish. My only minor complaint is that the breakfast menu doesn't vary much day-to-day. The only real downside to this hotel is its lack of public transport access, so you'll need to take a taxi. While visiting the lake, I passed by several other well-known large hotels. They might have better locations, but they looked quite old and had many more rooms, making them less private than this one. To each their own, but if I return to Toya, I would definitely consider staying here again.
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Price per night from:HK$2,300
Posted on Mar 5, 2026
Anonymous User
Overall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere.
The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable.
The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it.
Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet.
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Price per night from:HK$524
Posted on Aug 4, 2026|1 Queen Premium Sea Side
Anonymous UserThe hotel boasts a prime location on a mountain overlooking Lake Toya, with rooms on the other side offering Pacific Ocean views. We booked a lake view room and an ocean view room for two adults and two children, and both offered stunning scenery. The rooms are quite spacious by Japanese hotel standards. The only drawback is that getting down the mountain can be inconvenient if you don't have your own car or a private charter. Luckily, the hotel has several good restaurants, making it a decent choice for a relaxing two-day getaway. The breakfast spread was ample and of good quality, with both Japanese and Western options available. Additionally, the hotel has its own florist, and the floral arrangements in the lobby are beautiful.
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Price per night from:HK$1,898
Posted on Sep 22, 2026|Deluxe Twin Room-Club BLD - Non-Smoking(Buffet)
Anonymous UserAbsolutely loved our stay at Nonokaze. The hotel is beautiful, and they are very generous with everything — from the lounge freebies to the breakfast and dinner buffets.
I upgraded my birthday dinner to N Vague, and it was definitely worth it. The French cuisine using local Hokkaido ingredients was delicious and became one of the highlights of my birthday. What touched me even more was the surprise the next morning. There was a paper bag hanging outside our door with a framed photo of me and my mom inside, plus a short birthday message at the back. Such a thoughtful gesture that I will never forget.
Our room was also beautiful and very relaxing. Just sitting in the living area while looking at Lake Toya was already special, and the view of the fireworks from our room was perfect — it honestly felt like the fireworks were right in front of us.
The staff were all very accommodating and welcoming. I’m very happy and grateful for our stay at Nonokaze. It made my birthday even more memorable, and this is definitely one hotel experience I will never forget.
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Price per night from:HK$2,801
Posted on Mar 24, 2025|Japanese Western Style Room Non-smoking
Viktoriia KWe had a wonderful stay at Niseko Grand Hotel! My friend and I truly enjoyed our time there. One of the highlights was definitely the hotel's own hot springs — absolutely amazing. There are both female-only and mixed-gender areas, which was a great option to have.
The staff was incredibly friendly and always eager to help with anything we needed. Their hospitality really made us feel welcome. In fact, staying here felt more like being at a countryside residence than at a hotel — warm, peaceful, and cozy, just like home. We would definitely stay here again if we return to Niseko — and we hope we will!
We stayed in a traditional Japanese-style room, which made the experience even more special. Yukata and yuami (bathing suit) were also provided.
The hotel also offers free shuttle buses to the ski slopes regularly, which made it super convenient for us to enjoy the mountains. On the day of our departure, the hotel’s driver kindly took us to the nearest train station.
Another standout was the hotel’s restaurant. Breakfast was included in our stay, and we also chose to have dinner there a few times. Every dish we tried was delicious and beautifully prepared. The buffet offered a wide variety of both Asian and Western cuisine, and the selection was impressive for both breakfast and dinner.
We also tried eating out at a couple of other restaurants in Niseko, but we both agreed that the hotel’s restaurant was by far the best for us.
Highly recommend this place!
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Price per night from:HK$439
Posted on Sep 23, 2026|East Building Lake Side Western-style Room
温哥华雨The location is excellent, and the rooftop hot spring facilities are a major draw. It's a bit pricey, but it definitely has its selling points. I don't think there's a need to insist on a view or a fireworks view; these gimmicks might be a bit misleading online. I believe you don't need to overthink it. If you really need to stay in town for a day or two, choosing the hotel everyone recommends is a good choice. Breakfast is average, so don't expect too much.
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Price per night from:HK$1,285
Posted on Feb 27, 2026
ljhaykim
We had a great stay in Toya! The hotel is conveniently located near both the bus station and the train station, which made traveling very easy. The location is definitely one of its best features.
The staff were very accommodating and helpful throughout our stay. Just a heads up — there is no private bath in the room, so be prepared to use the public bath/onsen. But honestly, the onsen was very good and relaxing, so it was a great experience.
Getting a taxi early in the morning (before 7 AM) can be quite difficult in Toya, so it’s better to arrange your taxi the night before. A taxi from the station to the hotel costs around 2,000–3,000 yen.
Overall, a comfortable, relaxing, and convenient place to stay!
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Price per night from:HK$452
Posted on Aug 24, 2026|Japanese Western Style Room With Lake View(buffet)
Guest User
After seeing so many negative reviews, I was a bit hesitant about booking Lakeside Pavilion, but my actual experience was surprisingly good. First, the service was warm and proactive; I didn't encounter any of the alleged discrimination against Chinese guests. Second, the rooftop onsen was excellent, and the room had a great view. Even though there was a bed, we asked for three futons to be laid out, which was very comfortable. As for outdated facilities, you barely use the in-room bathing facilities at an onsen hotel anyway. While dinner and breakfast weren't exceptionally refined, there was a wide variety of options, so you're sure to find something delicious. I'm very satisfied with my choice this time.
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Price per night from:HK$879
Posted on Feb 5, 2025|Main Building Standard Mountain Side Japanese-Style Room
Guest UserGoshiki is a skiers dream come true!!! Ideally located outside of niseko’s high traffic and a step off the stairs away from skinning up a the mountain from Giving it moderate ratings is only because it’s an older structure with minimal maintenance,…. Rooms were very nice and clean and the waters are rich in minerals. Staying here allows for exclusive 24hr onsen access. Pools get busy after 3-7pm when skiers are finishing up their day,… Go enjoy its traditional rustic building while they’re standing. Seems like within 5-10 years it will be developed and owned by a foreign tycoon!
Bring your own food,,.. vending machines have beer only,…
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Price per night from:HK$535