Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 14, 2026
Anonymous User
They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors.
Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!
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Price per night from:CAD 796
Posted on Jun 8, 2026
Guest UserThe hotel is really easy to find and super convenient for transportation. It's close to Chinatown, which is great for picking up souvenirs, and the transport hub makes getting to the airport or anywhere else a breeze. The facilities are good, and they offer a lot of activities. The overall cleanliness is also quite good. Roommates depend, 99% are pretty nice (some can be a bit noisy).
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Price per night from:CAD 40
Posted on May 16, 2026
ForestDrifter⭐Wake Up Sydney has a very convenient location, close to Central Station and within walking distance to many attractions around the city. The staff were friendly and helpful during the stay. However, the shared bathrooms were not very clean and the facilities felt quite old. Soundproofing was also poor, with loud door noises throughout the night. There is a bar downstairs, so I would not recommend this place for anyone who needs a quiet and restful sleep.
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Price per night from:CAD 31
Posted on Mar 14, 2026|One-Bedroom Apartment
XiaoyouyouA perfect and comfortable stay to conclude our Sydney, Australia trip. Upon landing at Sydney domestic airport, I saw on Google Maps 🗺️ that the hotel wasn't far 🏨, so my son and I walked there, which took about 23 minutes. The moment we opened the door, we were amazed. It felt just like coming home. The front desk staff were also very good and nice. Finding food around the hotel was very convenient, with Northeastern Chinese, Sichuanese restaurants, and Asian supermarkets. A large Australian WWS supermarket was also within a 10-minute walk. Mascot train station is within walking distance, and it's just 5 stops directly to Circular Quay, known as the most beautiful station in the Southern Hemisphere. Our 3-night stay was absolutely fantastic! 🈵
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Price per night from:CAD 126
Posted on Apr 7, 2026
Guest UserWe booked W sydney months in advance with breakfast included and is worth it . Food choices are plenty during breakfast and can order different eggs style and cooking preparation during breakfast and can order different hot or cooled selection of drinks as well. Hotel is clean and location is near china town ,paddys market , and harbour easily accessible to townhall in a walkable distance of 7-10 mins away. There is a fireworks show on saturday night that lasted 5-7minutes.. There are lots of restaurants around the area and ice cream shops as well . There is even a park at the back of the hotel and a playground for kids. I highly recommend this hotel. There is 2 pool in the hotel at 22nd floor and 29th floor . The hotel is beside Imax cinema .
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Price per night from:CAD 348
Posted on Jun 12, 2026
Guest UserThe hotel is very new with top-notch facilities and spacious rooms. The service during check-in was just average, but the staff were very friendly during check-out. I hope the service can be more consistent. Also, the hotel windows need a good cleaning; the view outside is beautiful, but the dirty glass really spoils the experience.
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Price per night from:CAD 455
Posted on May 30, 2026
JoceryThe room was quite new, and the location is excellent, right in Chinatown, making it super convenient to get anywhere. It was also very clean, and the front desk staff were friendly. The price was also much more reasonable compared to other hotels in the city center!
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Price per night from:CAD 197
Posted on Feb 23, 2026|Standard Queen Room
xiaoshumelExcellent location just a couple mins walk from Town Hall station. Also has a Woolworth conveniently nearby and QVB is just across the road. Room was clean, room service was excellent and towels were replaced daily. Mini fridge and iron too in the room if needed. Bathroom is spacious enough and concierge is very friendly.
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Price per night from:CAD 107
Posted on Mar 11, 2026
Anonymous User
The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.
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Price per night from:CAD 175
Posted on Jul 30, 2025
Guest User
We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!
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Price per night from:CAD 335