Luxury Hotels in Sydney

"The best view among all the hotels in Sydney! A truly classic location! A postcard-perfect view! The service was also excellent and attentive! The staff were friendly, professional, and patient! Thank you to the staff for going to the rooftop to retrieve our dropped items. I also recommend sunbathing by the pool!"

"They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!"

"The hotel is new and clean, which we appreciated. However, considering the high price, it seemed quite understaffed. After checking out, we stored our luggage there, but when we returned to pick it up, the front desk staff was busy on the phone with another guest, and we ended up waiting nearly 20 minutes just to retrieve our bags. Luckily, we still had enough time before our flight, otherwise we could have easily missed it."

"The hotel is about a 35-minute drive from the airport, costing around 75 RMB via Didi. Chatswood Metro Station is a 3-minute walk from the hotel and has plenty of dining options like KFC and M, as well as Green Supermarket and an Asian supermarket. Nearby, Westfield houses Coles, and there's a Betty's Burgers downstairs. The area is super convenient. We booked two comfortable rooms: a one-bedroom suite and a two-bedroom suite. The two-bedroom suite was great with two bathrooms and a balcony. Just a heads-up, the front desk doesn't accept cash. You can cook in the room as basic utensils and condiments are provided, and there's also a washing machine and dryer."

"We had an amazing honeymoon stay at Pullman Sydney Hyde Park! The room was gorgeous and the staff were warm, attentive, and genuinely helpful. They helped us sort out sightseeing plans around the city and even recommended an online same‑day Hunter Valley wine tour, which turned out to be a highlight. Big thanks to the whole team for making our honeymoon so memorable. Highly recommend! I attached a photo of the view from our room."

"Close to the airport. I met two young people who had flown from Melbourne to Sydney, and walked over from Sydney's domestic terminal. The room facilities are a bit dated, but it probably would have been considered a five-star hotel in the 90s. There's only one power outlet on one side of the bed. Some light switches aren't by the bedside, so you have to get out of bed to turn them off, like the hallway light. The room is quiet. There's a hotel shuttle running all day between Sydney's three terminals. It costs 12 AUD per person. It takes about 20 minutes to reach T1, the furthest terminal. If there are many people, a taxi would be more cost-effective. Breakfast is a simple Western style. For Chinese options, there's congee with pickled vegetables. The pickled vegetables were fermented bamboo shoots, similar to those found in Luosifen (river snail noodles), haha."

"This was a family trip. The hotel is located in Circular Quay, which is a great location. However, it's a bit uphill, so getting around was a little tiring. As expected from a 5-star hotel, the service was excellent. And having a Korean manager was a big plus, as it made communication easy in Korean when English was difficult. The view was also quite good, probably even better because of the high elevation."

"The location is perfect to go anywhere, beach, pub, restaurant, located in quiet street but close to everything, that is perfect for family. We will back again!"

"The hotel ticks a lot of boxes, clean modern rooms, pool and steam room, and in the best location, very central over looking the beach. The hotel has just had a refurbishment, very tidy with a good bar and restaurant on the ground floor. Only slight negative, front dest - check in could be better and a bit more friendly. If you want to stay in Manly, this hotel is your best choice, the other main hotel is way down at the end of the beach."