Luxury Hotels in Seoul

"The hotel has an East Tower and a West Tower, don't make the same mistake I did and go to the wrong one when checking in. Check-in is officially at 4 PM, but they let me check in around 2 PM, which was great. It's very clean and super close to Kintex, within walking distance, which was perfect for seeing a show. There's a convenience store and restaurants downstairs, and transportation is convenient. I'll definitely choose this place again next time I'm here for a show. It was the best night's sleep I've had in days!"

"Traveling with my little one during the summer, Japan was out, Thailand was a no-go, so Korea became our top choice. After a lot of searching, this hotel looked great and was close to the duty-free shop. Based on reviews, I chose the new building. Check-in was on the 15th floor, and the front desk staff even reminded me that I didn't need to pay a deposit for the fridge items if I took them out. They also upgraded us to a suite, which was absolutely amazing! The room was quiet and spacious; I almost wanted to stay there all day. Downstairs, there's a big supermarket with all sorts of delicious food, very similar to what you'd find in Japan, which was super convenient in this hot weather. Just a short walk through the underpass, and you're in Myeongdong, perfect for shopping, sightseeing, and food. There's also an airport shuttle (6701) at the very end of the old building. The only downside is that it's difficult to get a taxi in Korea right now; we had a car to go out, but had to take the subway back as ride-hailing apps like Didi and Gaode didn't work. On the bright side, the complimentary data package was more than enough."

"The room was really tiny. Whatever you do, don't buy any package deals, like the one for Petite France – it's incredibly far, like an hour and a half to two hours away, and you can't even get a refund. It doesn't really feel like a five-star hotel; more like a four-star. You can walk to Myeongdong in about 20 minutes from the hotel by taking the underground passage straight from Dongdaemun. But I found Korea to be quite run down, with power lines everywhere. Unless you're a big K-pop fan or love concerts, a trip to Korea can be pretty disappointing. The photo is of a cafe in a shopping area near Dongdaemun. This hotel isn't far from Dongdaemun."

"The location is excellent, right in the heart of Gangnam. We didn't use the subway, so being close to a station wasn't a priority for us. The hotel occupies an entire building, which gives it a complete and self-contained feel. There's also a parking platform, which is very convenient. The hotel service was fantastic across the board – concierge, front desk, and housekeeping were all excellent. The rooms are also quite spacious. The biggest issue is that the rooms are a bit dated; the plain white walls and overall decor feel very old-fashioned, almost like a state-owned hotel from a smaller Chinese city. I hope you understand what I mean by that."

"I really liked the work of the administrator, the guy, and the young female translator at the front desk. She was very clever and pleasant. And that's about it. It's also probably convenient that a mall and a currency exchange are nearby, but those are everywhere, so it's not really an issue. Honestly, this hotel doesn't deserve more than a 3-star rating. The rooms are messy, the cleaning is terrible. Everything is old and dilapidated. The view is mediocre. If you arrive late, there are no stores nearby, just one small grocery store around the corner. It's a residential area. For a claimed 5-star hotel, and being listed second among the best (which is what caught my attention before I booked), it absolutely doesn't live up to it! The washing machine in the room leaks, and there's no detergent. The bathrobe 'smelled' of sweat on our first day 🤢🤮. The furniture is scratched, there are no dishes, not even a knife. What a nightmare."

"Twelve years ago, I stayed at the Lotte Hotel in downtown Seoul, and the service was exceptional even then. Revisiting Korea after all these years, I once again chose Lotte Hotels, even though the downtown location was fully booked. This time, we tried the Lotte Hotel World in Gangnam, and it was just as excellent as before. Everyone we encountered was incredibly smart, with fantastic service attitudes and fluent English, making communication a breeze. They were also very efficient. While the room wasn't huge, it was neat and clean, and most importantly, they offered family rooms that could comfortably accommodate older children. Even in the hallways, cleaning staff would greet us politely, and the bellhops were quick to help with luggage. Classic hotels truly stand out! The best part is the direct access to the subway, Lotte Department Store, Lotte World Department Store, Lotte restaurants, and various Lotte entertainment and tourist attractions. It’s truly a one-stop shop! Next time I visit, I'll definitely choose the Lotte Hotel in Gangnam again; I actually feel it's even better than the downtown one!"

"⭐⭐⭐⭐ (Four stars, deductions mainly for hardware details) For our trip to Busan's Haeundae, we booked this two-bedroom, one-living-room apartment-style family room. Booking in advance made the price very reasonable, and it's perfect for groups or families traveling with children. ✅ Pros & Highlights: 1. **Excellent Location**: Right next to the heart of Haeundae's main street. You can step out and immediately find shops for browsing, shopping, and buying daily necessities, making transportation incredibly convenient. It's only three subway stops directly to Shinsegae Centum City department store, making shopping and dining hassle-free. 2. **Great Layout**: It’s a standard two-bedroom, one-living-room layout with two queen-sized beds (1.5m). The two bathrooms mean no fighting over facilities. It also has a separate living room and an open-plan kitchen, plus a washing machine in the room, which makes daily laundry and cooking very convenient. 3. **Unique Balcony & Amenities**: The most unique feature is the rotating balcony, offering a good view. There's a café on the ground floor where guests can have breakfast (I didn't pre-order breakfast). The overall space is spacious and has a strong homey feel. There are three air conditioners in the unit, providing ample cooling. ⚠️ Areas for Improvement: 1. **Housekeeping Request**: Unlike regular hotels, there's no 'make up room' light. If you want your room cleaned, you have to call the front desk to schedule it, which is quite inconvenient. 2. **Lack of Blackout Curtains**: The second bedroom only has a sheer curtain, no thick blackout curtain. As soon as it gets light, direct sunlight streams into the room, making it easy to be woken up and affecting sleep quality. I hope the hotel can add blackout curtains to improve this. 3. **AC Remote Control Issue**: There's only one remote control for three air conditioners. If you want to turn on the AC in different rooms, you have to keep moving the remote back and forth, which is very inconvenient to use. 4. **Hot Common Hallways**: The common hallways on each floor don't have air conditioning. When entering and leaving the room, the hallways feel noticeably stuffy and uncomfortable. Overall, the value for money is good, and the location and layout are very suitable for family travel. However, there are quite a few hardware details that could be optimized. Friends who are particular about blackout curtains and AC remote convenience might want to consider these points beforehand."