Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 10, 2026
Guest User
I can’t speak more highly of this gorgeous,lush, whimsical resort. Where do I even start? The luxury tent was fabulous- it was elegant, comfortable and aesthetically beautiful- you stayed in a tent that had hard wood floors, soft brown leather, wooden panels, windows that over look the outside green and a patio with a private pool. Everything is personalised for you, from the letters you find on your desk or on the bed, to the turn down service to the messages you recieve on your phone- you are treated like royalty. I don’t think he word no exists is in their dictionary- they try to accommodate your every need, my room with my private pool was overlooking a spot that wasn’t as private as I liked- when I asked they not only changed my room, they upgraded me and gave me a toom with an even bigger pool and created a partition to ensure it was to my liking. They change your towels twice a day, fill up your fruit platter in your room, give you a choice to have breakfast or lunch, and since it’s à la carte, they let me choose multiple dishes to try out very single day at no extra charge. If you have a chance to experience the river side BBQ- it’s imperative- the experience isn’t complete without it-It’s truly a night to remember, the entertainment, the food made by a chef who worked for the royal family, the Balinese dancing, the live band and a short movie talking about the history of Bali.
The location of the resort overlooking the valley is mind blowing - one doesn’t need to go anywhere, just sit and absorb the beauty.
The staff was the highlight- they’ve handpicked the kindest, warmest and most supportive people to work there and make your experience an absolute joy. A special thanks to Ari, Julia, Ekawati,
Gede, Putu, Sonia and everyone else who made this trip unforgettable.
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Price per night from:CAD 240
Posted on Jun 24, 2025
GeneralChaos
This 5 star hotel is really excellent. It’s located up the mountain in central Bali looking out over the forests and jungle towards Ubud. It’s cooler as a result and providing it’s not too cloudy (hotel can be in the clouds at 1200m elevation), you can see for many miles. This really makes the infinity pools spectacular. Rooms are spacious, we had a villa with hot tub but also had a nice garden, and room is equipped with everything you might need including mosquito net over the bed.
As you would expect, the service and restaurants are first class offering a selection of Balinese and western dishes.
The hotel is also a working coffee plantation and this is apparent in many ways, from the morning tours (free) to the 4 types of coffee power included in the complimentary room tea & coffee set.
It’s a beautiful hotel, pricy though and there’s not much in the local vicinity, but if you want luxury and a great experience in central Bali, it’s a good choice.
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Price per night from:CAD 160
Posted on Feb 24, 2025|Deluxe Terrace Villa
Guest UserWe went for our 20th wedding anniversary and could not have been happier with our choice! This place is stunning both inside and out. We were amazed by how beautiful the surroundings were with every detail well thought out. The room was stunning and well laid out. When we arrived they had cooled down the room and heated the pool which was the absolute perfect temperature the entire time. Having a wam pool was a big part of how much we enjoyed our stay as we spent quite a bit of time in it. The room and outside patio area was very private and we felt as though we were the only ones there at times.
The food was also amazing whether we ate at the poolside restaurant, the high end restaurant Aperitif, or eating in the Pinstripes Bar. We really enjoyed the bar and the staff there. They were so attentive and everyone made us feel right at home. We enjoyed great conversations there and got some good recommendations on things to see in the area. The drinks were really next level as these bartenders know their craft. It was fun to watch them mix the drinks and they explained the science behind what flavors they were combining and how some of the spices and other ingredients were locally sourced.
The entire staff was also another highlight. Everyone we encountered could not have been more friendly and attentive. The general manager even took the time to sit with us to see how our stay was going and asking other questions that showed he was very committed to the property. We also like that this is a family owned property. They were staying there while we were there and it was clear they too all had a passion for excellence.
We researched properties for months before deciding on Viceroy. We did spend a bit more in the end than we may have for other 5 star properties, but after reading some of the reviews at the other places, we kept circling back to Viceroy. We are so glad we did and in the end, the extra money still made the stay seem like a bargain. We have paid about the same for a tiny room in a substandard hotel in New York City and here we were treated like kings in one of the most beautiful spots we have ever stayed in.
Thank you to everyone who made our stay so special. We will be back!
John and Dan
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Price per night from:CAD 895
Posted on Oct 21, 2018
SchleiderFor a relaxing, romantic stay in Bali away from the tourist hot spots, the Sanak Retreat is the ideal place to stay. It is really exceptionally nice located in the middle of the rice terraces and the few bungalows blend harmoniously into the landscape. We felt right at home. The food is ok and not too expensive. The location invites to hiking and biking. The only downside to our stay was that we were there at the time of the rice harvest and the farmers in the immediate vicinity of the hotel burned the rice palm after the harvest. This has unfortunately stunk terrible and fouled entire stretches of land for days. Those who are sensitive to bad air should try to avoid the time of the rice harvest.
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Price per night from:CAD 138
Posted on Jun 18, 2026
Guest UserWe chose this hotel for its infinity pool, but on the day of arrival, we found out it was closed due to heavy rain. We were, of course, disappointed and initially wanted to cancel our booking and get a refund. However, Trip.com informed us that the hotel refused the refund, even though the front desk staff at the hotel swore that Trip.com hadn't even sent them a refund request. It was already evening, and we were tired, so we decided to stay after all, and we didn't regret it one bit. We discovered there's a 'jacuzzi' area with two pools, one with warm water and one with cool water – it was incredibly relaxing in the evenings after walks. The breakfasts on the open-air terrace were amazing, and we also had dinner there. The first time, we were thrilled with the fish dishes, but the national dishes the second time were just okay. By the way, afternoon tea with desserts and snacks is also included in the price. As for the room, it was incredible – a huge bed, pristine linen, and a bathroom with a window overlooking the jungle – absolutely stunning! And the cherry on top was a complimentary one-hour massage for two at the spa as compensation for the non-working infinity pool (provided upon our request, of course). I'd love to come back here and stay longer.
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Price per night from:CAD 140
Posted on Aug 6, 2026|Superior Room, 1 Queen Bed, Valley View
Guest UserAn exceptional hotel with a level of service and attention that truly surprised us. We had a very pleasant stay; the hotel is beautiful, boasts incredible views, and the rooms are very comfortable with lovely areas to relax in. All the staff are genuinely attentive, smiling, and helpful. We ate very well at the restaurant. If I had to recommend a hotel in the mountains of Bali, this would be it. Thank you for everything!
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Price per night from:CAD 144
Posted on Jul 14, 2026|Ocean Pool Villa
ZephyrhahaThis is a rather niche resort with a strong Balinese vibe. It features a wooden lobby and restaurant, rice paddy views, and a black sand beach. The walk to the room is quite enjoyable, through a long corridor flanked by rice fields. 😎
**Facilities:** Built primarily with wood, the resort has been open for a while and shows some signs of age, but it's very well-maintained and comfortable. Our room had an ocean view, and the pool is huge. Falling asleep to the sound of the waves at night was incredibly relaxing! However, if you're a light sleeper, avoid booking rooms in the first row as the waves can be quite loud and might disturb your sleep.
**Hygiene:** The cleaning was quite thorough; I didn't encounter any insects. Geckos are certainly around, but not in the room. I did see a lizard sunbathing leisurely in the rice paddies on the way to the restaurant.
**Environment:** The overall environment is comfortable. The rice paddies are great for photos, and the communal pool is enormous – though it gets incredibly sunny, haha. There isn't much else around, making it perfect for couples or friends who just want to relax at the hotel. It's also not far from the Bali Safari and Marine Park, which is worth a visit.
**Service:** The service was quite good; staff pretty much recognized you after a second encounter. However, breaking a teacup cost me 2.4 million Indonesian Rupiah (excluding tax), which I thought was quite expensive for a regular ceramic cup. But, you have to accept the hotel's pricing for breakages!
Overall, it's suitable for a relaxing 2-3 day getaway. The restaurant food is decent, and I found the taste to be better than at other hotels, with a good variety of dishes. Three days was just enough to try most of them.
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Price per night from:CAD 288
Posted on Oct 13, 2024|Standard Room
Guest UserThe standard room has an AC according to trip.com, but in fact it only has a fan.
But I wont blame the hotel, because I have the strong feeling trip used a.g.o.d.a as a third party and put the wrong information.
The view from our room was very nice, and we had the banana pancake for breakfast that was excellent. It is a good accomodation for the price and I would recommend it. But next time I would choose a room with AC
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Price per night from:CAD 11
Posted on Jan 4, 2026
1595717****
The whole room was really nice, with great mountain and sea views. The restaurant food wasn't great, but it was inexpensive. The most comfortable thing was lying on the big sofa on the balcony, looking at the sea. The hotel also provided welcome drinks, which were a local specialty.
However, the environment was a bit too wild. My clothes were hanging in the bathroom, got blown to the floor, and were eaten by insects, leaving two big holes.
Also, the small road leading to the hotel was a bit bumpy, although the hotel did offer a shuttle bus. There weren't many special restaurants on the street outside the hotel, but there were durian vendors, and I bought two good ones for 60k.
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Price per night from:CAD 52
Posted on Feb 4, 2020
Guest UserGede was so nice and helpful. True MVP. He gave me suggestions and even a ride to somewhere too far to walk! Short walk to Dream Beach (with a good restaurant) and Devil’s Tear. About 20 minute walk to Mushroom Beach with more restaurants and a few ATMs along the way. You can rent a scooter from the hotel. The bungalows are rustic but really pleasant. The AC is strong and there’s a mosquito net for the bed so it’s not a problem that there are some gaps in the walls and door. I liked the open-air bathroom. The shower was nice. The pool is also great. Breakfast was eggs and toast, plus coffee/tea and juice.
The outlets weren’t placed super conveniently at the floor if you like to charge your phone at night and see it in bed. The “safety box” thing in the room isn’t actually secure - you can open it with your finger. However, I always felt super safe and wasn’t worried about needing to use it.
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Price per night from:CAD 22