"The hotel service was excellent, and the rooms were clean. The staff were attentive, warm, and polite. The park across the street has a beautiful view, lush and green during the day, and brilliantly lit up at night. The air quality was also great."

"There seems to be a communication problem between departments. We tried to book a hotpot dinner for 6 people, but the front desk said it was fully booked for the evening. We left our number to be notified. Dinner starts at 6 PM, and by past 7 PM, we still hadn't received a call. So, we decided to go to the restaurant to check the situation. At the restaurant's reception, the staff asked how many people were in our party and said a 6-person table had just canceled its reservation, and they were about to call us. So, we went in. To our surprise, once inside, there were at least 6 or 7 empty tables for 6 people. We also noticed another 3 consecutive 6-person tables that were empty in another section. Additionally, several 4-person and 2-person tables were also empty. Yet, the front desk had claimed the hotpot was fully booked. Pictures confirm this. If all these empty tables were indeed reserved, why were they still available after 7 PM for a walk-in, while genuine customers like us were left waiting unnecessarily? What kind of reservation system do you have? If these tables weren't reserved, why were both the front desk and the gate staff telling everyone it was fully booked? Don't tell me these empty tables were just vacated by the previous wave of guests. One or two tables, maybe, but it's too much of a coincidence for 7 consecutive tables to have just left. I'm unsure if it's a management issue or if the staff were deliberately messing with customers, but the overall feeling was terrible. Next time I visit Xiangshawan, I definitely won't choose a hotel on the island again."

"Staying in this hotel is an extraordinary experience. From the warm welcome to the meticulous room service, every aspect shows the five-star quality. The room is spacious and bright, the decoration is elegant, and the bedding is extremely comfortable, which makes people sleep well all night. There are rich dining options and the taste is unforgettable. In addition to the superior geographical location and convenient parking environment, it is undoubtedly a perfect accommodation experience and deserves a five-star rating. Like Annie and give a small gift."

"the hotel is kept very clean both inside the room and in public space. the staff is amazing especially in th laundry room. he helps making sure cleaned cloths dont occupy the machines, fold 5hem for guests, fantastic servive. thwy are also generous in allowing for late checkout. i would definitely be coming back"

"The hotel's decor was truly impressive. When I checked in, I was presented with a blue Hada, which was a wonderful touch of local culture. They even gave me a free upgrade to a suite, which was spacious and clean. Throughout my stay, the service was excellent. 👍 Highly recommend!"

"The room is large, the facilities are new, clean and tidy, the environment is elegant, the service is thoughtful, and the breakfast is relatively rich. On the first floor is the Albas Restaurant, which serves the most authentic Ordos lamb."

"The lobby is spacious, elegantly decorated, and has a pleasant environment. The rooms are clean and hygienic, and the breakfast is plentiful."

"The hotel is very good, all aspects of service are meticulous and thoughtful, suitable for staying"

"Clean room, good service."