Nairobi Hotels with Parking

I had a really enjoyable stay at the Swiss Lenana Mount Hotel and would happily return. From the moment I arrived, the staff were exceptionally friendly and welcoming. They really made an effort to help me settle in, which immediately set the tone for the stay. A standout moment for me was when the general manager personally came over to introduce himself and check that everything was going well — a small touch, but one that you don’t often experience and it made a big difference. The rooms were spacious, very clean, and clearly well maintained. It felt comfortable and relaxing throughout my stay. I also really appreciated the location. The area felt safe and pleasant to walk around, with some great places to eat nearby. While I usually stay in Westlands when I visit Nairobi, this was a refreshing change. You’re still only about a 10-minute Uber ride from Westlands and other key areas, but far enough out to enjoy quieter evenings and avoid the heavy traffic. Overall, this was an excellent experience — great location, great people, and a genuinely comfortable stay. Highly recommended.

This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions. The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee. The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.

The room isn't small, and the hotel overall looks very clean and new, with no strange odors, making for a comfortable stay. The airport pick-up service is great; as soon as you land, they arrange a car to take you straight to the hotel. For departures, there's a shuttle to the airport every hour on the hour.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

My stay at the Best Western Hotel was excellent. The staff was warm, friendly, and always ready to assist with anything I needed. The room was comfortable, spotless, and well-organized, making my stay even more enjoyable. Overall, it was a wonderful experience, and I highly recommend this hotel to anyone looking for comfort and great service.

Facilities: The facilities are decent, not brand new, but well-maintained, and there's plenty of space to stroll around. Service: The service is excellent. Every staff member is very friendly and greets each guest with a cheerful attitude every day. The breakfast is French-style, mostly cold dishes. Environment: The environment is beautiful; the bougainvillea and other trees near the entrance are lovely.

Overall this hotel was good. The breakfast food spread was amazing and the A-la-cart items you could order at dinner were very fancy and delicious. The staff was friendly and kind (but they often seemed overwhelmed with work). There was a huge walking path in the back of the lot. The grounds were beautiful. The hotel was clean. The gym was small; it included a rack of dumbbells, two or three treadmills, an elliptical machine, and one yoga mat. The water jug in the gym was empty. We wouldn’t stay here again because there are really nice hotels nearby for 1/3 of the cost. Maybe the food variety wouldn’t be as good as Eka, or less beautiful grounds, but Eka was not worth the extra cost. We stayed two nights and the entire time couldn’t see where the $125 a night value was coming from. Sadly, the other Nairobi hotel ratings on Trip are lower, like 3.5. An example hotel is Maison Royale. But if you’re looking for a good hotel just a bit less fancy, go somewhere else.

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

I had a great stay here, the rooms have a good size, On some pictures the look smaller than they are in reality. Everything is clean, the internet is good and the breakfast and overall foods of the restaurant are great.

The environment is good, clean and comfortable, it is very convenient to have three meals, and the taste is also very good.