Posted on May 13, 2026
시 아 나I had high expectations for this accommodation, but it exceeded them. The fact that the bathhouse is certified as a spa gave me even more confidence. They offer a BBQ plan, but I was more drawn to the course menu, so I chose the one that included meals, and it was incredibly delicious. However, please note that there is no elevator, so you have to carry your luggage up to the second floor (the polite owner helps you), and it is difficult to visit without a rental car. If you want to relax in a quiet place, I highly recommend it!
+) Regarding a non-refundable duplicate booking, I immediately requested a cancellation on Trip.com. However, despite the accommodation's agreement, Trip.com delayed processing, causing me significant mental stress. Although it was my mistake, I requested a cancellation immediately, explained the situation to the accommodation, and asked for a refund, receiving their consent. Yet, Trip.com only sent a message and email stating that the reservation remained valid because they could not contact the supplier.
I contacted Trip.com again and asked them to inquire with the supplier, but this situation repeated itself for over a week.
Thankfully, the accommodation eventually issued a refund directly, resolving the issue. (The accommodation also called the Trip.com customer service center, but was told that cancellations cannot be processed solely at the accommodation's request and that the customer must request the cancellation directly.) Since communication was very poor, possibly due to the many intermediaries between the accommodation and Trip.com, please make sure to check carefully whether the booking is non-refundable when making your reservation. ^^
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Price per night from:TWD 3,788
Posted on Jan 9, 2025
HoangBW
Environment: The hotel should be converted from a private villa. The location is relatively remote in Kawaguchiko, and you need to take a taxi back and forth, but the environment is quiet.
Facilities: Since it is an old villa, the hardware facilities are relatively old, but it was considered top-notch in the 1980s and 1990s. The sound insulation is relatively poor, but fortunately the room is large enough and the room I booked is equipped with two indoor and outdoor hot spring pools. The outdoor private hot spring pool is available 24 hours a day, and it is worthy of natural hot spring water, which is very refreshing.
Here, it may be emphasized to Chinese tourists who cannot rent a car that the pick-up and drop-off time of this hotel is fixed, so free tourists are unlikely to enjoy round-trip pick-up and drop-off, so there will be taxi costs. It costs at least 200 yuan to take a taxi to and from Kawaguchiko.
Overall, for tourists who want to soak in hot springs, this hotel is very good in terms of price-performance ratio.
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Price per night from:TWD 3,113