Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 25, 2026
Guest User
This hotel has amazing views! You open the window and there's Mount Fuji right in front of you! The shuttle service is very convenient. There's a hot spring downstairs, and it even has an outdoor area, which is super relaxing! The hotel is located near the lake, so if you have time, I highly recommend spending a day walking around Lake Kawaguchiko – the scenery is absolutely worth it!
Show more
Price per night from:SGD 280
Posted on May 11, 2026
Guest UserAvoid at all costs! It's infested with bugs, and the service is terrible if you're not Japanese or white. When I arrived, I was given a room on the 3rd floor with a balcony facing a rooftop and AC vents. I asked for a higher floor, and the front desk pretended not to understand, then switched me to a room on the second floor, first row. That evening, I thought the view was unobstructed and great, and I wondered why this room wasn't fully booked when I moved. The bathroom was on the balcony, and when I went to shower, I found it swarming with thousands of bugs (no wonder the lower floors were empty). I had no choice but to use the public onsen. I hoped it might be better the next day, but in the morning, the balcony was still covered in bugs, and the outdoor bath was also full of them. It was completely unusable, which was a shame given the view. The service was exceptionally poor for Japan. The old man who brought the towels knocked three times within 30 seconds of arriving and had a sour face when I opened the door. In the morning, he completely ignored us downstairs but bowed and enthusiastically greeted white guests with a 'Good morning.'
Show more
Price per night from:SGD 409
Posted on Feb 21, 2026
S. Me
First time stay . Thought it come with the private outdoor bath but realize the official website and 3rd party booking us different ,so slightly get disappointed.
Overall stay is good with shuttle bus to pick up during arrival and checkout but do take note upon requesting it booking only. The lobby will have snacks and welcome drink which allow u free to take.
Room is spacious and clean. The dinner was great who prefer simple and varieties japanese food. The location so far is good is about 15-20min walking distance to kawaguchiko station
Show more
Price per night from:SGD 119
Posted on Jul 9, 2026
Anonymous UserWe really enjoyed the beautiful scenery, the generous room sizes with private balconies, and the quality of the onsen and sauna. Mt Fuji is literally right outside your balcony. We got to see the sunrise and the few moments when the mountain appeared. The breakfast which is included in our reservation provides a good selection of food, which is a great addition to the stay.
That said, the hotel’s current operational policies are quite inflexible and impacted our trip. The shuttle bus hours (8:00 AM–11:00 AM outbound) are too limited for those of us hoping to visit major attractions early in the day. Furthermore, the handling of the shuttle schedule felt overly strict; we were one minute late (I’m not kidding… we sat on the van at 9:01am for our 9:00am reservation) due to a quickly resolved checkout issue and were immediately called out for it, which created a tense atmosphere. Similarly, requiring guests to commit to a specific breakfast time at check-in and that all party come together as it is written in one breakfast “ticket” is unusual and challenging for those looking for a relaxing, schedule-free vacation. We believe that softening these rigid policies would greatly improve the guest experience.
Despite these logistical points, the location is a major plus, as it is within easy reach of a popular Hoto Fudo restaurant and a mall. The price point is also extremely reasonable when you factor in all the amenities and that breathtaking Mt. Fuji view. I would still highly recommend this property for families looking for a comfortable base near Mt. Fuji.
Show more
Price per night from:SGD 148
Posted on Dec 31, 2025|Twin Room Mount Fuji And Lake Kawaguchi Side Non Smoking
Kanoksri K.The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.
Show more
Price per night from:SGD 103
Posted on Feb 17, 2026
Anonymous User
Extremely satisfied with this hotel, it exceeded my expectations!
**Facilities:** I saw some guests mention the hotel being old, but actually, the facilities are excellent. Besides the distinctive tatami rooms and rooms facing Mount Fuji, there's also the hotel's special hot spring. The outdoor bath has such a great vibe, and it's real hot spring water – my skin felt so smooth afterwards.
**Environment:** There are absolutely no issues with the hotel's environment, cleanliness, or rooms; it meets a four-star-plus standard. You can see a full view of Mount Fuji within a 3-minute walk from the hotel, with both sunrise and sunset clearly visible.
**Dining:** The hotel's breakfast isn't particularly varied; I wouldn't recommend paying extra for it. Dinner, however, is highly recommended. It offers a good variety of Japanese specialties, and many people think it's much better than eating out. Some reviews recommend the Wheat restaurant in the hotel courtyard or the restaurant across the street, but the cost-effectiveness might not live up to expectations, and the actual standard could be quite different.
**Service:** I didn't give five stars for service. The hotel's front desk offers Chinese service, and the Chinese staff are especially friendly and helpful, answering all our questions with no communication barriers. However, I was very dissatisfied with the restaurant staff, who I believe were Indian. Breakfast ends at 9:30 AM, and we thought we just needed to have our food by 9:30 AM and wouldn't get more. Instead, the server rudely told us to ”Go Out!” in an impolite manner while we were still eating our paid breakfast. These four stars are solely for the excellent front desk service.
**Additional Notes:** If you have high standards for a hotel, want a hot spring experience, and wish to be close to Mount Fuji, this is an excellent choice. The hotel is a 10-minute walk from Fuji-Q Highland and a few minutes from Kawaguchiko Bus Terminal, which is very convenient for returning to Tokyo or other places. The front desk service is fantastic; a big thank you to the Chinese lady at the front desk.
Show more
Price per night from:SGD 112
Posted on May 15, 2026
Guest UserPros:
1. The room was huge!
2. You get a full view of Mount Fuji right from the balcony window.
3. The staff were super friendly, and they even had Chinese-speaking staff members.
4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak.
5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too.
6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station.
I'll definitely stay here again next time I visit Mount Fuji!
Show more
Price per night from:SGD 123
Posted on Mar 29, 2026
brayden_foong
It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.
Show more
Price per night from:SGD 224
Posted on Apr 14, 2025
Carey Loy
Ashiwada Fuji Hotel: Your Ideal Retreat for Cleanliness, Comfort, and Rejuvenation with Stunning Views
If you're seeking a hotel that prioritizes cleanliness, comfort, and offers a truly rejuvenating experience near Mount Fuji, look no further than the Ashiwada Fuji Hotel. From the moment you step inside, you'll appreciate the hotel's well-maintained environment. The rooms are thoughtfully designed for comfort, ensuring a restful night's sleep after a day of exploring the beautiful surroundings.
However, the true gem of the Ashiwada Fuji Hotel is its awesome onsen. After the weariness of travel, immersing yourself in the warm, mineral-rich waters is an absolute delight. It's the perfect way to unwind, soothe tired muscles, and embrace the traditional Japanese bathing culture. The onsen facilities are clean and inviting, enhancing the overall sense of relaxation and well-being.
Beyond the excellent amenities, the hotel's location likely offers beautiful views of the iconic Mount Fuji, further enhancing the overall experience. Imagine soaking in the onsen with the majestic peak in the distance – a truly unforgettable moment.
For travelers who value a clean and comfortable environment, a fantastic onsen experience to melt away stress, and potentially breathtaking views of Mount Fuji, the Ashiwada Fuji Hotel comes highly recommended. It's a place where you can truly relax and recharge, making your trip even more memorable.
Show more
Price per night from:SGD 120
Posted on Apr 21, 2026
Mikhail_K.
Excellent hotel with a view of Lake Kawaguchiko. The room is quite spacious, and the staff is very welcoming. The hotel has an onsen, which is essentially a sauna and a hot spring pool, perfect for relaxing after a day of cycling. We booked a room with breakfast and dinner included, both served buffet style. For those not used to eating fish, rice, and other Japanese cuisine in the morning, there are also European croissants, jams, and coffee available. For dinner, the buffet features unlimited crab, but you'll have to contend with the Japanese guests for the crab claws – it seemed to me they choose this hotel specifically for that reason! The cable car is just 30 meters from the hotel, which will take you up a small mountain with a great view of Mount Fuji. It's also quite close to the bus station, about a 10-12 minute walk.
Show more
Price per night from:SGD 107