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9.6/10
Amazing
GGuest UserMy mother and I stayed at The Toki for three nights in mid-April, and it was an absolutely wonderful experience from start to finish. Everything about the property felt thoughtful and comfortable.
The hotel is about a kilometre from the station area, and they make this commute effortless with a shuttle service running multiple times an hour between the station and the reception. Since the villas are set on a steep slope, they also shuttle guests up and down between the reception and the villas, which was incredibly convenient and much appreciated.
When we checked in, they had a Mount Fuji-shaped chiffon cake waiting for us in the dining area. It was delicious! One of the things we loved most was the breakfast service. Each morning, breakfast was delivered directly to our doorstep; at check-in, we were simply asked to choose our meal from the menu and select a delivery time. Great way to start the day.
They also offer daily housekeeping, and if you choose to skip it on any day, they give you coupons to use at the little shop near reception, which stocks food ike cup noodles, cakes, chips, nuts etc., and fun souvenirs as well.
The staff were consistently warm, friendly, accommodating and helpful, and their excellent English made everything especially easy for us.
The villa itself was outstanding. Ours had completely unobstructed views of Mount Fuji from every window on both the floors, including the bathroom, which was amazing. Waking up to those views each day was unforgettable. The sunny, clear days were a huge bonus. The beds were very comfortable, the kitchen was fully equipped, and there was even barbecue equipment for the large terrace. The villa was impeccably clean and equipped with every amenity we could possibly have needed.
We had a truly fantastic stay at The Toki, and would highly recommend it to anyone looking for a beautiful and comfortable stay in Kawaguchiko.
MM693401****Pros:
1. The Mt. Fuji view was perfect. The cleanliness and condition of the facilities were absolutely fine, even exceeding expectations. It's much better than some older, traditional hotels with Mt. Fuji views, offering excellent value for money at this price point.
2. The hotel service was also great. From the front desk to the restaurant staff and the housekeepers, everyone offered service with a smile. Perhaps because it was the off-season, another couple checking in at the same time received a room upgrade. The hotel also provides a convenient shuttle service from Kawaguchiko Station.
3. The restaurant staff were very professional. While the sukiyaki for dinner wasn't a huge surprise, it was decent and had no flaws.
4. It's only a few hundred meters from Oishi Park, which is easily walkable. Compared to other attractions, it's a bit more niche, but the scenery is beautiful and the atmosphere is very pleasant.
Cons:
1. It's quite a distance from Kawaguchiko Station, making it a bit far from other attractions.
2. You can't see Mt. Fuji at night due to the lack of light (which isn't the hotel's fault).
3. All rooms are non-smoking, and the small open space in front of the hotel with Mt. Fuji views is also a non-smoking area. There's only a small designated smoking area at the back entrance of the hotel. As a smoker, it's a bit inconvenient, but completely understandable and acceptable.
4. Also, there are no convenience stores or supermarkets within walking distance of the hotel. The Oishi Store listed on Apple Maps is actually closed.
5. To reach the hotel, you have to walk up a relatively long slope. It can be a bit tiring if you're on foot, but once you're down the slope, you're right by Lake Kawaguchiko, and there are very few people.
Overall, the hotel is excellent. If you're staying with a partner, you can take a walk along Lake Kawaguchiko below the hotel. With Mt. Fuji right in front of you, the atmosphere is romantic and there are few people around. Highly recommended.
GGuest UserThe room was very spacious, with both a regular bed and a tatami mat available. The view was absolutely amazing, with Mount Fuji clearly visible! We could even enjoy a private onsen bath right in our room. However, this also made the room quite humid, leading to a noticeable musty or damp wood smell. It was essential to air out the room by opening the windows or running the AC daily. We were able to reserve a private dining room, which also offered views of Mount Fuji. One last thing, laundry service costs extra.
GGuest UserThis onsen hotel by Lake Kawaguchiko offers stunning views of Mount Fuji from the room. The hotel provides a shuttle service to the train station in the morning, which is convenient as it's a bit of a walk. For the best photo opportunities of Mount Fuji, head a short distance to the right of the hotel.
MMac_RingoExcellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.
GGuest UserHow to put it? Among all the hot spring hotels I've stayed at, this one is pretty average. Perhaps because it's located in a tourist spot, there are many visitors from various countries. The highlight was the freshly cooked individual rice portions for dinner. The hot springs were a bit underwhelming, and I could sense the hotel management's struggles.
Bbrayden_foongIt was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.
GGuest UserThe staff at Fuji Premium Resort went above and beyond to help us when we had some difficulties.
When we went it was snowing hard and had been involved in a minor car accident. The staff kept registration open late, got us food at no extra charge from the gift shop because the dining area was closed, and arranged transportation for us to get back to our car the next day because it was not able to get up the hill in the icy conditions and no other cost.
The rooms were nice and comfortable and the buffet breakfast in the morning was delicious.
Would absolutely stay with them again.
KKarina Ch.Our stay at this hotel in Yamanakako was absolutely wonderful. The location is stunning, surrounded by beautiful scenery and such a peaceful atmosphere. Everything was spotless and very well maintained. We stayed in a Japanese-style room, and it exceeded all of our highest expectations — spacious, comfortable, authentic, and truly special.
The breakfast was delicious and incredibly generous. There was so much food that it was difficult to finish everything! The grounds around the hotel are also beautifully arranged and cared for, creating a very relaxing environment. We also had dinner there, which was excellent and offered at a very reasonable price.
Yamanakako itself is much calmer and more peaceful than Kawaguchiko, so for us it was definitely the better choice. We highly recommend both the area and this hotel to anyone looking for a more relaxing stay near Mount Fuji.
The only possible downside for some travelers might be the limited transportation options, but for us it was not a problem at all. There is a bus that circles the lake, and we easily reached Oshino, Fujiyoshida, and Kawaguchiko.
In the evenings the town becomes wonderfully quiet, which was actually a huge advantage. After busy days in Tokyo, the silence and calmness here felt deeply relaxing.
The hotel staff were exceptionally kind and helpful. We would especially like to thank them because my husband accidentally left his insulin medication in the refrigerator in our room. We did not even realize it was missing. After finding it during cleaning, the staff contacted us immediately and literally drove to the bus stop just five minutes before our bus to Mishima arrived to hand us the medication personally.
We were truly touched by their kindness and care. This level of hospitality is rare and unforgettable. We wholeheartedly recommend this hotel and would gladly stay here again.
GGuest UserTraditional Japanese hot spring hotel with beautiful lake side view and experienced front desk. The hotel is located just near the famous Tenjozan cable car station and quite easy to access to other attraction site on foot or by riding a bicycle. A 90 min all-you-can-eat hot pot buffet is provided during the stay as well as the delicate Japanese style breakfast. Hot spring can be found in each guest room and on the 2nd floor for public use as well. Overall, I am quite happy with my visit to the Breezy Bay hotel.